Suzanne Johnston | Page 25

Very pleasant working with Lloyd Williams. Whole purchase experience was great. Looking forward to a new relationship Whole purchase experience was great. Looking forward to a new relationship More

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My salesman, Chris, was not pushy and knew the truck well. He explained all the features and was very helpful on a test drive. His followup was promp and his willingness in negotiating helped me deci well. He explained all the features and was very helpful on a test drive. His followup was promp and his willingness in negotiating helped me decide to buy. He was prepared on pickup day which made the process go quickly since I needed to get back to work. I like Chris’s style so much that I wouldn’t hesitate to buy from him and Karl Flammer Ford again. Usually, I dread the truck buying process but I actually enjoyed this experience. I will tell others to head over to KFF and to ask for Chris. Thanks to him I have a beautiful new truck! More

by hhsteve Verified Customer Verified Customer

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Very good and courtesy was great. Definitely recommend to anyone needing a new vehicle. Thank you Definitely recommend to anyone needing a new vehicle. Thank you More

by SEABEESW61 Verified Customer Verified Customer

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Chris was great. Very friendly. Not pushy. Very honest. Very nice, clean dealership. Nice to my kids as well Very friendly. Not pushy. Very honest. Very nice, clean dealership. Nice to my kids as well More

by lthomas31 Verified Customer Verified Customer

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Great service and sales, super easy to work with, recommend to anyone wanting to work with Ford recommend to anyone wanting to work with Ford More

by lparrish Verified Customer Verified Customer

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Doug and Susan were both great to work with making the purchase quick and easy. Still not sure why it took a whole year for my 2022 to be built and delivered by Ford but the two people that helped me comp purchase quick and easy. Still not sure why it took a whole year for my 2022 to be built and delivered by Ford but the two people that helped me complete my purchase were great to work with More

by crashmotley Verified Customer Verified Customer

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Robyn Brandl & the Flammer tech team are absolutely what contemporary automotive service pros should be. Instead of just filling out a work order, Robyn creates confidence in the customer that Flammer real contemporary automotive service pros should be. Instead of just filling out a work order, Robyn creates confidence in the customer that Flammer really understands the latest Ford systems and can actually track down the issues. Software systems on every car brand nowadays are obviously very complicated - and can create frustration, just like any tech device. This was my first service visit to Flammer. I had a couple of software update issues with an Edge that I could not fix on my own. From the get go, Robyn came across as understanding what I was dealing with, and how the team would tackle it. She said she would stay in touch regarding progress, because some in-depth analysis of the system was required. As promised, she communicated through text messages & let me know when the car could be picked up. Robyn took me to the car and explained everything they had looked at & how the issues been addressed. And now, all the systems work great. The paperwork was very complete. Very satisfied! This family owned dealership tries to do right by the customer. I have not seen this kind of personal quality from the chain owned dealerships. A big thanks to Robyn Brandl AND the key tech, Jeffery Keim, who invested the time and energy to get it right. Much appreciated. More

by STDriver Verified Customer Verified Customer

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Steve was fantastic to work with! He made the process a great experience. So much so that Steve is the new point of contact for purchasing new vehicles for our family. I cannot speak He made the process a great experience. So much so that Steve is the new point of contact for purchasing new vehicles for our family. I cannot speak more highly of him as his professionalism, work ethic, and charismatic personality made for a memorable experience . More

by shmandy94 Verified Customer Verified Customer

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Everyone was very considerate and we are pleased with the buying experience as well as our new vehicle. We would recommend this dealership to anyone that is looking to make a purchase of a Ford product. All buying experience as well as our new vehicle. We would recommend this dealership to anyone that is looking to make a purchase of a Ford product. All of the staff was very accommodating to our needs. More

by TOBEALIVE1 Verified Customer Verified Customer

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Chris Haddad was an outstanding sales representative. Very straightforward & transparent. Suzanne Johnston was great in the finance area for the same reasons. In my view, Flammer being a family owned dea Very straightforward & transparent. Suzanne Johnston was great in the finance area for the same reasons. In my view, Flammer being a family owned dealership creates a much better shopping and purchase experience than the corporate owned AutoNation or Sonic dealerships. I did NOT have play the game of, “let me check with my manager” & go back and forth. The Flammer team on my purchase did everything they said they would - and the written price quoted to me via email was the same one I got in the dealership. No bait and switch. They also had the latest software version for my vehicle updated & ready to go. Very satisfied. I came nearly 200 miles to get the car I wanted, and it was worth it. More

by STDriver Verified Customer Verified Customer

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