Suzi Loree | Page 5

I had a great experience with my new car purchase..I can say that I felt like a valued customer and am looking forward to many years working with Metro Toyota say that I felt like a valued customer and am looking forward to many years working with Metro Toyota More

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After 5 Toyota cars, you can't go wrong. Brandon, although young, gave us 100% of his energy, meeting all our needs. Customer service was exceptional. although young, gave us 100% of his energy, meeting all our needs. Customer service was exceptional. More

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I'm on my 4th lease with Metro Toyota. Service and leasing is a no hassling process. No high pressure on what car that I picked out. I'm the proud owner of the 2021 Toyota Camry SE with all the bell a leasing is a no hassling process. No high pressure on what car that I picked out. I'm the proud owner of the 2021 Toyota Camry SE with all the bell and whistle save for a sunroof in which that I don't have. While leasing all my lease with them. The salesman that I leased each and every time with is Robert Saponari . He always tried to get the best deal for me when possible. No issues at all. He's a fine salesman. Beside that all the employees at Metro are a friendly bunch. whether I'm in the showroom or service department having my car's service and the Internet department in Live Chat are courteous and friendly, what more do I need. You know that Metro Toyota are one of the top dealers in Ohio. So far I'm enjoying my new Camry SE. Having the paperwork done from Ryan Schneider after sales was a pleasure as well. More

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Excellent working with Robert, Chad in the sales Department, Knowledgable, Helpful, Fair Price, Great Service. Very Smooth Process. They were able to find and deliver my vehicle within 3 days. Department, Knowledgable, Helpful, Fair Price, Great Service. Very Smooth Process. They were able to find and deliver my vehicle within 3 days. More

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We purchased a used 2020 Toyota Yaris from Metro Toyota in Brook Park, Cleveland OH. We were coming from Pittsburgh and were hoping that the purchase would be easy and quick. It was. Although everybody the in Brook Park, Cleveland OH. We were coming from Pittsburgh and were hoping that the purchase would be easy and quick. It was. Although everybody there was working as a team and helped us in one way or another throughout the buying process it was Gary Capper, “Cap,” that made our experience flawless. We arrived 10 minutes before they opened and Cap was waiting for us. He allowed us to test-drive the car and explained all the key features often accented with humor. Once we committed to the sale Cap steered us through the buying process, first by taking us to the financing department. Metro Toyota’s interest rate came in a few points better than our credit union and we settled on a good monthly payment for a 36 month loan. After financing Cap made sure the car was cleaned and topped off with fuel for our trip back to Pittsburgh. At no time did we feel any pressure from Cap. He never hurried us and allowed us time to discuss a few things in private and answered all the questions we posed. His depth of knowledge about all aspects of the automobile and purchasing process is without equal. If you are in the market for a used car (or a new vehicle) give Metro Toyota a try. But most importantly, ask for Gary Capper. Cap won’t steer you wrong! More

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Definitely a very helpful person, answered all the questions we had. Was very nice and are so fed very quickly. When we bought it he showed us the interior and helped connect my phone questions we had. Was very nice and are so fed very quickly. When we bought it he showed us the interior and helped connect my phone More

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Suzi Loree, Jeremy McClish, and Chris Ollar were great to work with. In and out within 2.5 hours pain free including the test drive. The owner and staff also went out of their way to make us feel welcome, an work with. In and out within 2.5 hours pain free including the test drive. The owner and staff also went out of their way to make us feel welcome, and they gave the impression they were genuinely excited for us to be there. More

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Hassle free. The team knew what we wanted and got the job done! Fast and friendly! It was by far the best buying experience I have ever had in a dealership. done! Fast and friendly! It was by far the best buying experience I have ever had in a dealership. More

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Terry was straightforward and easy to work with. Was able to line up transportation of my truck to NYC and it came sooner than other dealer was able to do. As I wasn’t able to see the vehicle in person it wa to line up transportation of my truck to NYC and it came sooner than other dealer was able to do. As I wasn’t able to see the vehicle in person it was really helpful for me that he was able to take videos and email me.The car looks great and I’m very happy with everything. Suzi Loree was also really kind and helpful with starting the process and sending me info right away I requested. More

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It was a pleasure working with Ramona. She did an outstanding job. The customer service experience was very positive. Thank you for all of the assistance. outstanding job. The customer service experience was very positive. Thank you for all of the assistance. More

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