389 Reviews
Write a Review389 Reviews of T.J Mitchell
January 26, 2018
Great Staff The service staff at Columbia Honda privides excellent and A+ service. They always have my truck finished when promised. I will continue to bring my The service staff at Columbia Honda privides excellent and A+ service. They always have my truck finished when promised. I will continue to bring my vehicle there for service More
January 24, 2018
Best Service Dept in the U.S.A. Been going to Columbia Honda for several years with different vehicles and not once have i left disappointed.. I'm always greeted in a professional ma Been going to Columbia Honda for several years with different vehicles and not once have i left disappointed.. I'm always greeted in a professional manner and treated like a part of their family. They treat me with respect and the follow up is great with them if i have to drop any car off for any amount of time. I'm a very OCD person and meticulous about my cars and i have no worry when i visit this location. If i ever move away from Columbia i would drive any distance to have work done here. Very trustworthy and professional More
Other Employees Tagged: Doug Jennings
January 18, 2018
Greatest Service department After repeated visits to local mechanics and then visiting Columbia Honda, I won't go anywhere else now. They get it right the 1st time. If there is a After repeated visits to local mechanics and then visiting Columbia Honda, I won't go anywhere else now. They get it right the 1st time. If there is a problem they will do their best to make it right. The biggest reason for not having went there 1st was price, after multiple trips to lesser shops, Columbia Honda comes out less expensive without the hassle of multiple trips. More
January 09, 2018
Thank You Honda Service Dept! I recently had some issues with a clutch part that continued to break on my 2003 Honda Cr-V over several months. It wasn't the fault of the mechanics I recently had some issues with a clutch part that continued to break on my 2003 Honda Cr-V over several months. It wasn't the fault of the mechanics; rather a recurring faulty part, and a string of bad luck. Each time I brought the issue in to be resolved, I was met with compassion and understanding, not doubt. Thank you all for backing your work with kindness and reliability! More
Other Employees Tagged: Autum Hall, Phillip Mitchell
January 05, 2018
We trust them with all 5 of our cars! TJ, Autumn, John & the entire crew at Columbia Honda Service have built their reputation as dependable, knowledgable advisors over many years. We tr TJ, Autumn, John & the entire crew at Columbia Honda Service have built their reputation as dependable, knowledgable advisors over many years. We trust their advice and recommendations, and know we are treated honestly. Big thumbs up to all the technicians, including Jared Conklin, for excellent proficiency. Their schedule allows us to make convenient appointments, and they are never rattled when we need urgent fixes. We rely on Columbia Honda Service to keep our family of teen & twenties drivers safe. Prices are fair; workmanship is stellar; customer service is top notch. Our Hondas, Toyota & Ford get all their work done here! More
Other Employees Tagged: Autum Hall
January 03, 2018
Best Auto Sevice...NO KIDDING! Please read entire review! Ok. So I never post a review but here goes. I took my 2005 CRV to Columbia Honda to get the recalled airbag replaced. A simple mistake happened and th Ok. So I never post a review but here goes. I took my 2005 CRV to Columbia Honda to get the recalled airbag replaced. A simple mistake happened and the inflator with the wrong serial number was installed. Trust me, serialization is vital in certain industries. I work for a government contractor and serial numbers better be correct. All that to explain that I realize this can be a big deal. So T.J. Arranged to have my vehicle picked up, repaired and returned at no inconvenience to me (I live 45 minutes east of Columbia) . This service department went above and beyond to make things right. So here is exactly what impressed me. I have been to Columbia Honda twice. Both times were to replace factory recalled airbags two years apart. I have never bought anything from this dealership. No parts, no service, nothing and they treated me like I was their most important customer. If I am EVER in the position to buy a new Honda vehicle, they will have my business! Thank you T.J. and crew. More
December 30, 2017
Fantastic service I've worked with several different service representatives, and TJ is the best. He always keeps me informed with what needs to be repaired, how much i I've worked with several different service representatives, and TJ is the best. He always keeps me informed with what needs to be repaired, how much it will cost, and the urgency of the maintenance. This information helps me schedule out my car maintenance which is incredibly useful as a college student with a tight budget. TJ is incredibly friendly. I'm not sure how many times I've been in to Honda for service, but he always greets me by name as I walk through the door. TJ is always busy, but still finds the time to calmly explain what is going on and answer any questions I have. All in all, TJ is my go to for anything service related at Honda. More
November 19, 2017
Best Service I have experienced The service manager at Columbia honda was incredible! I called 30 minutes after the service department was closed. I was stranded, and had no lug nut The service manager at Columbia honda was incredible! I called 30 minutes after the service department was closed. I was stranded, and had no lug nut key for my flat tire, and had to be at work immediately. He brought his tools and another employee. They unlocked my tire, changed it by hand, rotated my tires and SAVED MY DAY! Incredibly generous, quick and effective. Wow. More
November 06, 2017
Service Department is exceptional Been a converted Honda owner since 2005. (My family on our fifth Honda vehicle). All have been extremely reliable vehicles. Service department at Co Been a converted Honda owner since 2005. (My family on our fifth Honda vehicle). All have been extremely reliable vehicles. Service department at Columbia Honda is exceptional! They are conscientious and customer focused. Work is done as promised or they will make it right. I won't go anywhere else for service. And I won't purchase a vehicle until they have evaluated it. Thanks for keeping my vehicles is great shape!! More
Other Employees Tagged: Josh Larimore , Autum Hall, John Willis; purchased most recent vehicle from Josh Larimore
October 30, 2017
TJ’s Kind Service I recently stopped by for a tire light check; and without hesitation, TJ took care of checking, airing, and adjusting the tire light right in the I recently stopped by for a tire light check; and without hesitation, TJ took care of checking, airing, and adjusting the tire light right in the service entrance. I was back on the road in five minutes. This is the norm with Tj, rather than the exception. He’s a great friend to have in the service wing—always at the top of his game! More

