T.J Mitchell

Always a great experience in the Service Department. Everyone is professional, knowledgeable, and provide complete explanation. I used to take my older Hondas to Firestone because it was close and I though it was cheaper, but after a couple of less than satisfactory experiences with them I now take all my Hondas to the dealership. Prices are comparable, and I get genuine parts and service techs certified to work on Honda vehicles. Easy to schedule, online coupons, quick service. Really pleased with Honda Service.

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After moving to Columbia 4 years ago I have used both the service and sales depts. since. BothTJ in service and Nick Costanza in sales are outstanding.

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The staff is always very friendly and helpful. I have purchased three Honda cars and I always recommend the product and the service department. I am looking to trade and will buy another Honda.

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I took my Pilot to find a problem with a vibration while I was driving. Shawn Barnhart, the mechanic, quickly found it need two front axels. He repaired the vehicle and there are no more problems. Shawn explained the problem and ways to identify it. He's a great employee.

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quick and easy. friendly. dependable.. quick and easy, dependable. The folks are friendly and nice. Service is good and I always know it will be right

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Very easy to make an appointment. Got right on it when we dropped it off . Was very pleased with service department , very very nice people .

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Dennis was so wonderful and helped me get into my dream car. He was very knowledgeable and was the best salesman to deal with. I appreciated all the help

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I trust the dealership to not try to hoodwink me into unneeded procedures. I think they are careful, knowledgeable and thorough. The only reason I didn’t give them 5 stars is that they didn’t call me to tell me what was wrong—I had to call them mid-afternoon, when I was expecting to hear from them just after an hour. (So, by 11 am). By that time I did not have a way to make arrangements for an alternate vehicle.

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From the time I scheduled service to the time of arrival and departure everything was flawless, people were courteous, and my vehicle was returned to me clean and ready to go.

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The problem was the blower and blower controls on the heater/AC system. The problem was intermittent for a long time, then finally it was not working at all. Such electrical problems can be difficult to determine and very expensive to repair. The service reps and the technician (Shane) communicated with me a couple times in the process and even gave me options. Together we decided to replace the blower and some of the electronics, and they had it done within the same day. It works fine now. They told me to let them know immediately if any problems persisted. It was a fair price, and I am very pleased, as usual, with the service at Columbia Honda.

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