T.J Mitchell | Page 35

very good Tj does a great job he helps me out all the time. great guy and represents columbia honda very well. very knowledgable. always get me in when im in a Tj does a great job he helps me out all the time. great guy and represents columbia honda very well. very knowledgable. always get me in when im in a squeeze More

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Excellent customer service by TJ Mitchell My CR-V wouldn't start and had to be jumped. I called the service department and spoke to TJ. He said to bring my vehicle in. I did and he took care My CR-V wouldn't start and had to be jumped. I called the service department and spoke to TJ. He said to bring my vehicle in. I did and he took care of the issue-dirty battery connectors. I can always count on TJ!!! He gives me peace of mind knowing that if I have a problem, it will be fixed without hesitation!! More

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Excellent service! When I got stuck a hundred miles from home TJ got my car in immediately on a football Saturday and got me set up with a car so I could get my family h When I got stuck a hundred miles from home TJ got my car in immediately on a football Saturday and got me set up with a car so I could get my family home. Honda Columbia got my car fixed quickly so I could come pick it up the next weekend. TJ definitely saved my weekend. More

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Quality service and excellent customer relations TJ does an excellent job of taking good care of us every time we visit. He recently took care of servicing our newly purchased 2009 Acura. In additio TJ does an excellent job of taking good care of us every time we visit. He recently took care of servicing our newly purchased 2009 Acura. In addition to servicing, he also recommended the scheduled maintenance that was due. We were given a newer model Honda to drive while Columbia Honda serviced the vehicle. Our vehicle was returned in a timely manner with all the recommended services complete. I would recommend Columbia Honda to family and friends! More

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good dealer and good service center. I purchased a good used Subaru Forester from this dealership. It was a very difficult decision between Subaru and Honda but the Forester won out at m I purchased a good used Subaru Forester from this dealership. It was a very difficult decision between Subaru and Honda but the Forester won out at my price point. The dealership was very helpful in getting the financing I needed to make the purchase and the service center performed some regular maintenance on the vehicle as part of the deal. All the staff were very pleasant. Keith, TJ and Nick were all great and answered all my questions. I recommend this dealership and service center and will return to do business with them again as my husband and I will need an additional car in the near future. Thanks guys! More

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TJ, Autumn, John--super employees All 3 of these employees take time to explain things about my Odyssey very well. They are all always so courteous on the phone, they call me by name w All 3 of these employees take time to explain things about my Odyssey very well. They are all always so courteous on the phone, they call me by name when they see me, they are concerned that I feel that the right thing for me is being done to the van. I always ask for Autumn, because she explains things so well. Sweet John was so concerned that my call hadn't been answered one day.They keep explaining things till i understand, never pushing me to do something I don't need. I just always know I can receive correct, honest, kind help from these employees at Honda in Columbia, MO. Last week, TJ even showed me a video of how an engine works, stayed late on a Friday till my van was done, and didn't charge me for fixing my tire with nail. Please pay them extra today! :) More

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Odyssey service My Odyssey broke down on my way to Omaha, Nebraska and had to be towed to the dealership. My wife and I were on our way from Virginia to see our new My Odyssey broke down on my way to Omaha, Nebraska and had to be towed to the dealership. My wife and I were on our way from Virginia to see our new great-grandson and the dealership was kind, professional and friendly. As good an experience as I could ask for at the dealership and they were very concerned in getting us back on the road. The repair was to take some time so they gave us a vehicle to drive on to Omaha. Everyone was excellent and T.J. Mitchell our service advisor was excellent. More

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Quality Service Rep. ; Amazing Service T.J. has been my reason for returning to Columbia Honda over and over again, He has treated me like I was family, and never pushed parts or needless r T.J. has been my reason for returning to Columbia Honda over and over again, He has treated me like I was family, and never pushed parts or needless repairs on me! Great to finally meet someone like this in the car service industry!!! More

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Stopped at Service Dept - leak in my front tire Even though it was 1-1/2 hrs after the service department closed TJ opened the door for me and proceeded to service my car. He removed a nail from my Even though it was 1-1/2 hrs after the service department closed TJ opened the door for me and proceeded to service my car. He removed a nail from my tire, repaired it within 15 min, and I was on my way. I have dealt with TJ in the past and have always received top-notch service. He goes out of his way to be helpful and genuinely seems to enjoy his job and working with the public. The staff in the service department has always been courteous and helpful working in a timely manner. They are a top-notch crew and deserve all the praise that I can give. More

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TJ is amazing! I've returned to Columbia Honda multiple times, for two reasons: great mechanics and outstanding customer service. In particular, I want to recogniz I've returned to Columbia Honda multiple times, for two reasons: great mechanics and outstanding customer service. In particular, I want to recognize TJ for providing among the best client-focused representatives that I've ever experienced. He attends to every detail and makes customers feel like real people, not just in terms of car to be repaired. Having lived in Columbia for over 20 years, I have had opportunities to visit many competitors and without question, this (and TJ) is the best -- hands down. THANK YOU! More

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