TD Townsend

Everyone was very helpful. It was a long process but Angelo made sure the I was updated with the status from order to delivery. Thanks It was a long process but Angelo made sure the I was updated with the status from order to delivery. Thanks More

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Didn’t have the best experience but they took care of me and made it better. Big thanks to TD Townsend and Michael Yoswa! and made it better. Big thanks to TD Townsend and Michael Yoswa! More

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The dealership was super nice after reservation , We were always greeted well when we came in even with coffee or water ! Trevor was awesome and helped us all the way through, was very transparent and commun always greeted well when we came in even with coffee or water ! Trevor was awesome and helped us all the way through, was very transparent and communicated very well! Best of all was the process of buying . Eric had us in and out when we had our cars ready to go! More

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Bought 3 cars here and Its been great. my sales guys I've worked with have been awesome and the finance guys are super friendly and offer some awesome warranties. my sales guys I've worked with have been awesome and the finance guys are super friendly and offer some awesome warranties. More

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Very much helpful. Made process easy. Great communication and great flow of process. Very much would recommend Made process easy. Great communication and great flow of process. Very much would recommend More

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Easiest buying process we have had. Our dealer Avery was very attentive and knowledgeable. He was very patient! Our dealer Avery was very attentive and knowledgeable. He was very patient! More

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Great service from Shane and TD. In and out like usual. Will continue to do business here! In and out like usual. Will continue to do business here! More

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We had a positive experience with this dealership. The salesperson, Avery was great. The location was convenient. And the other staff we worked with was nice. They were quick to fix an issue that ca The salesperson, Avery was great. The location was convenient. And the other staff we worked with was nice. They were quick to fix an issue that came up, and made things very convenient for us. Avery really went above and beyond to give us a great experience. More

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Seamless experience. Got lucky as the car just arrived at dealership. The staff was amazing. Got lucky as the car just arrived at dealership. The staff was amazing. More

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Avoid this dealership if you can. They hid information about hail damage on the carfax until signing and then minimized its significance to push the deal through, then 5 years later w They hid information about hail damage on the carfax until signing and then minimized its significance to push the deal through, then 5 years later when I went to trade it in, they waited until the deal was negotiated and brought it up at the last second, halving the trade-in value. The sales manager TD, used every underhanded sales tactic I know of in our interactions and once we had agreed to a trade-in value, they sold the car I had been working with them to buy out from under me as I was headed up there to sign. They regularly have BBB complaints filed against them, it is a very long list. Think long and hard before doing business with Phil Long Ford. Additionally, for the issue that had me considering a purchase/trade in, their service dept estimated $400-$1000 to repair. It took 5 minutes of reading and about 20 minutes of work to find and fix the issue myself. More

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