TJ Stream | Page 12

My truck has been running like absolute garbage since I got it back from “Repairs”. I actually had a terrible encounter with their finance department. Thought about trading it in because of the issues. So got it back from “Repairs”. I actually had a terrible encounter with their finance department. Thought about trading it in because of the issues. So bad that I wrote a 1 star review. Well my truck WAS getting 22.5mpgs emissions intact, I get the truck back and it’s getting 17.4mps, loses boost on takeoff, smells like an electrical fire on a cold start and the dead pedal is insanely worse.. I call the manager Jesus Garate to clear up the first issue and let him know about this.. He isn’t there but Kyle answered and when I very calmly started explaining what was wrong with the truck he pretended he lost signal and hung up on me. I called back several times and was screened and sent to voicemail. I go out to inspect to see if anything is out of place and I notice the shiny new parts.. but the defuser tube that you have to take off.. TO GET TO the new part wasn’t cleaned.. A brand new EGR cooler and you shove a dirty defuser tube in it. Then I look over at my air filter that is clogged and it’s RED. I use S&B’s BLUE oil, so I am not even sure who’s air filter this is. Something is extremely wrong here especially with the way the dealership is avoiding me. This seems like a classic case of retaliation of a bad review. More

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The best dealer ever. I do have another expensive brand car but the service quality is no way closer to what Larry Miller Surprise provided during every visit of mine. The I do have another expensive brand car but the service quality is no way closer to what Larry Miller Surprise provided during every visit of mine. The service managers are extremely helpful, they advise correctly and do the right thing. Troy and Kyle are the best!!! Thank you friends! More

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Efficient, responsive and kept in touch with updates on service for my car. Pleasing dealership waiting area. service for my car. Pleasing dealership waiting area. More

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Larry miller Chrysler Jeep Dodge Ram of surprise, the survice was very nice.Everyone was nice and helpful survice was very nice.Everyone was nice and helpful More

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Great customer service! TJ was very knowledgeable and informative throughout the service. Felt peace of mind. TJ was very knowledgeable and informative throughout the service. Felt peace of mind. More

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TJ is VERY PROFESSIONAL AND WAS ABLE TO HAVE ME IN AND BACK ON YHE ROAD IN 1 HOUR BACK ON YHE ROAD IN 1 HOUR More

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Professional, great customer service from the service department keep up the great work it shows department keep up the great work it shows More

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I would give 0 stars if I could! ! The service department is terrible!! We have never had our vehicles done when promised and we are glad to have a new dealership to go to now. I do ! The service department is terrible!! We have never had our vehicles done when promised and we are glad to have a new dealership to go to now. I do not recommend this dealership at all. You will be sorry!!!!!! More

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Charles Times is a hard working professional with an excellent work ethic. In all honesty, I’m a proud customer of two vehicles, both purchased from Charles. I own a sales agency so I am very clear on g excellent work ethic. In all honesty, I’m a proud customer of two vehicles, both purchased from Charles. I own a sales agency so I am very clear on good relationship building sales opposed to pushy behavior. I’ve had the opportunity to see him take excellent care of his customers and he treated us with the same level of professionalism. I really enjoyed my car buying experiences and have had great service. That’s the first time I’ve ever been able to say that. More

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Charles is very knowledgeable, professional and friendly. He was very helpful through the buying process and found us the car we wanted at the price we wanted. He was very helpful through the buying process and found us the car we wanted at the price we wanted. More

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