TJ Stream | Page 4

I absolutely love this dealership it's always fast easy and everyone is friendly and helpful and everyone is friendly and helpful More

Report | Print

Easy to make appointments. Service people are clear about necessary repairs. Every repair made has been performed to my satisfaction. Service people are clear about necessary repairs. Every repair made has been performed to my satisfaction. More

Report | Print

Repair cost was transparent and quoted correctly, repaired in the estimated time given when making appointment. repaired in the estimated time given when making appointment. More

Report | Print

Professional services, friendly staff with a variety of services and resources. Recommended to, all west side folks services and resources. Recommended to, all west side folks More

Report | Print

Made an appointment a day before, showed up for the appointment to be told the person the appointment was under was not there, and they were several days backed up. (Whats the point of making an appoin appointment to be told the person the appointment was under was not there, and they were several days backed up. (Whats the point of making an appointment?) Then was called hours later to be told they didn't know where my vehicle was. After an hour of arguing with them and the tow company, Chrysler selected, they found my vehicle on their lot. It took 7 days for the vehicle to be fixed. Apparently caused by an aftermarket security system installed by Chrysler. So even though the vehicle was 6 months old and still under warranty I was never offered a loaner or rental car or anything costing me hundreds in missed work and Lyft rides, so overall not a pleasant experience. More

Report | Print

The dealership is always clean and the service department is always friendly and helpful. Yeah is always friendly and helpful. Yeah More

Report | Print

I recently had my Jeep Gladiator serviced at Larry H. Miller Surprise for an engine leak and an alignment issue. From start to finish, the experience was exceptional. My service advisor, TJ, demonstrated Miller Surprise for an engine leak and an alignment issue. From start to finish, the experience was exceptional. My service advisor, TJ, demonstrated outstanding communication skills, keeping me informed throughout the entire process, especially during a part shortage that extended the service time to two months. Despite the delay, the dealership ensured I was never without a vehicle by graciously providing loaners and making accommodations to keep me on the road. This level of customer care is rare and highly appreciated. The entire team, including service manager Mike Queen, was always polite, respectful, and attentive to my concerns. Having previously dealt with another dealership where I did not receive the same level of service, respect, or kindness, the contrast was stark. The professionalism and customer-first attitude at Larry H. Miller Surprise have earned my trust and loyalty. There’s no other place I’ll be going in the future for my Jeep needs. Thank you, TJ, Mike Queen, and the entire team at Larry H. Miller Surprise, for taking such great care of your customers. You have my highest recommendation! More

Report | Print

Thank you,you did a great job you keep us informed that was very nice of you. Thanks John Pena was very nice of you. Thanks John Pena More

Report | Print

I have been taking my vehicle here for oil changes and any needed repairs since 2021. I always have a great experience! The service staff is wonderful and honest.The work they do here is top quality and r any needed repairs since 2021. I always have a great experience! The service staff is wonderful and honest.The work they do here is top quality and reasonably priced. I wouldn’t trust my vehicle to any other service center, I highly recommend you take your vehicle here for the best quality service with peace of mind! Thank you Larry H. Miller Chrysler Jeep Dodge Ram Surprise team! Sincerely, Corina Johnson More

Report | Print

Great overall experience. On time, did everything they said they would, and very respectful of your time. Glad I took my truck back here even if it was a little bit longer o On time, did everything they said they would, and very respectful of your time. Glad I took my truck back here even if it was a little bit longer of a drive to get a few minor things done. Thank you! LHM Bell Road could learn a lot from Surprise! More

Report | Print