Tab Martin | Page 5

Ryan went above and beyond, he tracked down the exact car I wanted hundreds of miles away and got it brought to this dealership. I also forgot some paperwork after buying the car and he went above and beyond I wanted hundreds of miles away and got it brought to this dealership. I also forgot some paperwork after buying the car and he went above and beyond and drove it to my house. More

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Very accommodating. The building was very nice. They should put a trashcan outside! Nice employees. The building was very nice. They should put a trashcan outside! Nice employees. More

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This was my second car I bought from them super fast and easy! There was no hassle no pushyness or anything they where amazing! easy! There was no hassle no pushyness or anything they where amazing! More

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Customer service is poor! I had a 3:00pm appt. That they tried to cancel because they wanted to close by 4:00. If that was the case, then why did they schedule my appointmen I had a 3:00pm appt. That they tried to cancel because they wanted to close by 4:00. If that was the case, then why did they schedule my appointment for 3:00 and then was deceitful and said it was 3:30. I rushed to get there before 3 o’clock. What really unnerved me was customers were still coming in at 3:30 and 345. They lack professionalism! More

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Mark Rogers was my service tech for the work on my 2020 Kia Sorento. He was professional, knowledgeable and made the process pleasant. Kia Sorento. He was professional, knowledgeable and made the process pleasant. More

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They have been dependable and service has been great over the more than 3 years I have been dealing with them. the more than 3 years I have been dealing with them. More

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It took over 5 hours to perform an oil change& tire rotation. 24,000 mileage maintenance.This was WITH a 9:15am appointment. They wouldn't let me wait for my car & offered Uber transport service. Then rotation. 24,000 mileage maintenance.This was WITH a 9:15am appointment. They wouldn't let me wait for my car & offered Uber transport service. Then I needed a recall fixed & was told the satellites were down & they couldn't do it. My radio & XM radio has been out of order for weeeeeeeeks Unacceptable!! More

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Very nice and helpful, even called to make sure everything was good. Scott & Tony are awesome everything was good. Scott & Tony are awesome More

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Francesca at Shawnee mission Kia is excellent! She takes the time with me when my vehicle is in to make sure they are responding to everything I ask for. She is very professional and has excellent She takes the time with me when my vehicle is in to make sure they are responding to everything I ask for. She is very professional and has excellent communication! More

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David was really great at helping me find my new car! Definitely coming to Shawnee Mission Kia Definitely coming to Shawnee Mission Kia More

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