Tae Yeon | Page 3

I traded in a vehicle and walked out with what I went there to purchase. there to purchase. More

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Most pleased with my Audi car buying experience. Jean-Marc Perez Cohen sensed that I needed to drive the process and patiently matched my pace, answered my questions, and addressed concerns. He work Jean-Marc Perez Cohen sensed that I needed to drive the process and patiently matched my pace, answered my questions, and addressed concerns. He worked diligently to identify a car with the specifications that I had requested. Chris Kutrumbis completed the buying process which went smoothly and always in a most courteous manner. Also appreciate Tae Yeon's handling of the payment and service contract transaction. I enjoyed working with all three gentlemen. More

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Antonio is wonderful. Very smooth, low-pressure process in our recent purchase of a Q5 for our daughter. This is our 3rd car from this dealership. Very smooth, low-pressure process in our recent purchase of a Q5 for our daughter. This is our 3rd car from this dealership. More

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Awesome customer service and support. I would use them again for all of my car purchases. I would use them again for all of my car purchases. More

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It was a long but easy and process, Jas my salesman was very knowledgeable and attentive very knowledgeable and attentive More

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Great explanation experience everything was explained front door all costs were as they were discussed front door all costs were as they were discussed More

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I would highly recommend everyone to stay away from this dealership if possible. As a someone who's been selling cars for over 5 years, I've never experienced anything this unprofessional. Classic corporate dealership if possible. As a someone who's been selling cars for over 5 years, I've never experienced anything this unprofessional. Classic corporate dealer with their bait and switch tactics and terrible customer service. I drove two hours for a vehicle I was looking to buy for 3 years and the bad taste this dealer left me with prevented me from even be happy with my purchase. The used car manager Christian was super rude the entire time and super condescending. The finance manager Tae tried to sell me an overpriced warranty over and over and once I said no, immediately got cold and rude as can be. He even got petty and ran out of his office to get back his generic Geico pen from me that they have thousands of. It took them 30 days to pay off my trade and do my registration. They even messed up and gave me a new plate when I was supposed to transfer mine, so I was over charged for that. Again, I would never go back, and I urge customers to be cautious if you are forced to deal with them. Its these types of dealerships that give dealers bad reputation the public already think. TERRIBLE DEALERSHIP More

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The customer see was outstanding and I would definitely purchase a car from them again. purchase a car from them again. More

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Audi Rockville's Sales Department assisted me in purchasing the car I wanted at a great price. The ease of the process was truly a first class experience. Ken Chang and all of the Sales members I i purchasing the car I wanted at a great price. The ease of the process was truly a first class experience. Ken Chang and all of the Sales members I interacted with were courteous, professional and went out of their way to provide an exceptional experience. More

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The team worked together to get us the best deal! Christian and Antonio were excellent. Christian and Antonio were excellent. More

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