Talon Cockrell

Great service. Needed oil change. Checked in at approximately 9 am. No appointment and dealership was busy. Told person who checked me in I was in no hurry and woul Needed oil change. Checked in at approximately 9 am. No appointment and dealership was busy. Told person who checked me in I was in no hurry and would leave vehicle. Dealership was about 2 pm calling me vehicle was ready. Everyone I dealt with was courteous, efficient and service was done in a timely manner. Extremely satisfied. More

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Our family has been coming to Honda of Decatur for years! We love the service department! We love the service department! More

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Talon was wonderful, I couldn’t have ask for better service from him, I will surely recommend him!!! service from him, I will surely recommend him!!! More

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I’ve been going to this dealership since they bought Decatur Honda. I continue to receive excellent service as for the many years I’ve been going here. OUTSTANDING. Never have I had a problem. Decatur Honda. I continue to receive excellent service as for the many years I’ve been going here. OUTSTANDING. Never have I had a problem. More

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I went for an oil change without an appointment and Micheal accurately timed my wait time to the minute. Thank you! Micheal accurately timed my wait time to the minute. Thank you! More

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The customer service was great. I was kept updated on services being provided. Staff was courteous. I was kept updated on services being provided. Staff was courteous. More

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Very nice and open up on time clean sitting area came and notify me when done notify me when done More

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Talon, the service manager that helped me was fantastic. He was courteous and explained everything completely. He was courteous and explained everything completely. More

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The service was great! It was completed sooner than I was told. I was asked if I needed anything since I chose to wait at the dealership. I was offered a ride anywhere an It was completed sooner than I was told. I was asked if I needed anything since I chose to wait at the dealership. I was offered a ride anywhere and also a pickup if I chose a ride. I opted to wait. I came prepared with a book. The waiting area was very comfortable with a good room temperature, not too hot and not too cold. The time flew by… More

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Talon took great steps in making sure our family and I were well taking care of . He was professional, courteous and patient as we learned we had a major repair right before our vacation. He assured us were well taking care of . He was professional, courteous and patient as we learned we had a major repair right before our vacation. He assured us that everything would be taking care of and he provided excellent customer service. This young man is going places! More

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