Check out Talon Cockrell's reviews on DealerRater

November 05, 2024

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I have always had good results with them. I only bring ny vehicles there for service Would refer people to them. I only bring ny vehicles there for service Would refer people to them. More

by MEBAILEY54

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Recommend Dealer

Yes

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Nov 06, 2024 -

Shottenkirk Honda Decatur responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

November 04, 2024

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Service was great especially the staff, I was late for my appointment but he made sure I was taking care of. appointment but he made sure I was taking care of. More

by stacythigpen4

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Recommend Dealer

Yes

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Nov 05, 2024 -

Shottenkirk Honda Decatur responded

Stacy, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

November 04, 2024

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Honda best dealer in Decatur. Been doing business there since 2001. Nice customer service support and timely repairs Been doing business there since 2001. Nice customer service support and timely repairs More

by BNOAHSARC

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Recommend Dealer

Yes

Other Employees Tagged: Ethan Hamilton

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Nov 04, 2024 -

Shottenkirk Honda Decatur responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Honda Decatur. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

November 04, 2024

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Good service and attention to what the suv needed . Asked me if need tire rotation . Asked me if need tire rotation . More

by JENNIFERPRUF

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Recommend Dealer

Yes

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Nov 04, 2024 -

Shottenkirk Honda Decatur responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

November 03, 2024

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service went as planned, car not a year old and first service only thought a free car wash was part of deal but it was not done so i don't know if those have been stopped service only thought a free car wash was part of deal but it was not done so i don't know if those have been stopped More

by BEVANN0402

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Recommend Dealer

Yes

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Nov 04, 2024 -

Shottenkirk Honda Decatur responded

Hi, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Honda Decatur

November 01, 2024

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Very nice & fast service. The waiting area was clean & comfortable. This is the first time they did not wash my car after my service. The waiting area was clean & comfortable. This is the first time they did not wash my car after my service. More

by JUJUDORRANCE

Verified Customer

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Recommend Dealer

Yes

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Nov 04, 2024 -

Shottenkirk Honda Decatur responded

Hi, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Honda Decatur

October 30, 2024

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Friendly staff. Very timely with completing service and great communication throughout process. Very satisfied with service and price Very timely with completing service and great communication throughout process. Very satisfied with service and price More

by GILBERT_PERAZA

Verified Customer

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Recommend Dealer

Yes

Other Employees Tagged: Ethan Hamilton, Michael Morris

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Oct 31, 2024 -

Shottenkirk Honda Decatur responded

GILBERT, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Honda Decatur!

October 26, 2024

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Ethan was very professional and took the time to break down the issues and explain things in greater detail. down the issues and explain things in greater detail. More

by PRIVETT20

Verified Customer

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Recommend Dealer

Yes

Other Employees Tagged: Ethan Hamilton, Michael Morris

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Oct 28, 2024 -

Shottenkirk Honda Decatur responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Honda Decatur. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

October 25, 2024

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I was very pleased with the service I received from Talon and the department. Talon told me it would take 4 to 5 hours. It actually took about 3 1/2 hours. and the department. Talon told me it would take 4 to 5 hours. It actually took about 3 1/2 hours. More

by POSEYCHIP

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Ethan Hamilton, Michael Morris

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Oct 28, 2024 -

Shottenkirk Honda Decatur responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Honda Decatur. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

October 25, 2024

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Competent Helpful Courteous Service work completed in a timely manner. Talon explained the work done for my factory recall. a timely manner. Talon explained the work done for my factory recall. More

by CHRISLIZ4REDROCK

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Oct 28, 2024 -

Shottenkirk Honda Decatur responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Honda Decatur. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

Talon Cockrell | Page 13

Service Advisor

Shottenkirk Honda Decatur

169 Reviews of Talon Cockrell

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