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Talon Cockrell
Talon Cockrell at Shottenkirk Honda Decatur

Talon Cockrell

Service Advisor

Shottenkirk Honda Decatur

735 Beltline Rd SW
Decatur, AL 35601

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5.0
102 Reviews
5.0

102 Reviews

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102 Reviews of Talon Cockrell

November 02, 2025

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I was there for my 30k mile service. Talon did an excellent job of making sure everything my car needed was done and he kept me informed on it. I highly recommend this service departme More

by SSHIKLE
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Recommend Dealer
Yes
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Nov 02, 2025

Shottenkirk Honda Decatur responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Shottenkirk Honda Decatur. We look forward to having you as one of our valued customers for many more years to come! Mason Rigdon General Manager

October 22, 2025

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I’m 82 yrs old & it is good to have them take such good care of my Honda More

by jeanjoy
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Recommend Dealer
Yes
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Oct 22, 2025

Shottenkirk Honda Decatur responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Shottenkirk Honda Decatur. Mason Rigdon General Manager

October 15, 2025

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Worked me into the schedule promptly. Quick and courteous service Back on the road in one hour. More

by CHRISLIZ4REDROCK
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Recommend Dealer
Yes
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Oct 15, 2025

Shottenkirk Honda Decatur responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Mason Rigdon General Manager

October 11, 2025

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Talon was awesome! He was very knowledgeable and helped me understand what was needed. I would recommend him. More

by djhooker
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Recommend Dealer
Yes
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Oct 11, 2025

Shottenkirk Honda Decatur responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Shottenkirk Honda Decatur. Mason Rigdon General Manager

October 02, 2025

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Very professional, very knowledgeable, Talon is the best service manager! Will return because of his informative knowledge More

by karlabrauer4
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Recommend Dealer
Yes
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Oct 03, 2025

Shottenkirk Honda Decatur responded

Thanks for sharing your thoughts about your experience with Shottenkirk Honda Decatur. We appreciate your business and hope to see you again soon! Mason Rigdon General Manager

September 29, 2025

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My visit was a little lengthy at 60 + minutes but construction and business slowed regular maintenance. Nothing out of ordinary for circumstances was observed! More

by wayne.boshell
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Recommend Dealer
Yes
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Sep 29, 2025

Shottenkirk Honda Decatur responded

Thanks for sharing your thoughts about your experience with Shottenkirk Honda Decatur. We appreciate your business and hope to see you again soon! Mason Rigdon General Manager

September 29, 2025

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They were courteous, helpful,and professional in explaining everything I needed to know about the vehicle that I purchased. More

by Bill1234
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Austin Layton, Alex Figueroa, Victoria Villalobos

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Sep 29, 2025

Shottenkirk Honda Decatur responded

Thanks for your feedback on your recent visit to Shottenkirk Honda Decatur. It's great to hear that we were able to assist you and that you had such a positive experience. Mason Rigdon General Manager

September 29, 2025

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Friendly and courteous check-in. Maintenance codes explained and work plan developed. Work done quickly and I was headed home in one hour. Thank you Shottenkirk Service Dept. More

by CHRISLIZ4REDROCK
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 29, 2025

Shottenkirk Honda Decatur responded

Thanks for sharing your thoughts about your experience with Shottenkirk Honda Decatur. We appreciate your business and hope to see you again soon! Mason Rigdon General Manager

September 20, 2025

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They took care of the issue quickly and I was very pleased with with everything. More

by lindakmclemore
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Recommend Dealer
Yes
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Sep 20, 2025

Shottenkirk Honda Decatur responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Shottenkirk Honda Decatur! Mason Rigdon General Manager

September 16, 2025

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The young man who checked me in and out was wonderful! He was attentive and explained what I needed and the cost. I hope he waits on me next time! More

by Bsittason
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 16, 2025

Shottenkirk Honda Decatur responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Shottenkirk Honda Decatur to be a positive one. Please don't hesitate to reach out if you need anything else. Mason Rigdon General Manager

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