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Talon Cockrell
Talon Cockrell at Shottenkirk Honda Decatur

Talon Cockrell | Page 7

Service Advisor

Shottenkirk Honda Decatur

735 Beltline Rd SW
Decatur, AL 35601

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5.0
169 Reviews
5.0

169 Reviews

Write a Review

169 Reviews of Talon Cockrell

November 14, 2025

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Employee Rating

They were very professional, polite and friendly. The waiting area was comfortable and the “snack bar” was amazing! More

by Helen.w.hutto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ethan Hamilton

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Nov 14, 2025

Shottenkirk Honda Decatur responded

Thank you for choosing Shottenkirk Honda Decatur. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Mason Rigdon General Manager

November 12, 2025

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Employee Rating

A great place to do business. They take good care of you. Good people and service. More

by Bamalily48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 12, 2025

Shottenkirk Honda Decatur responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Mason Rigdon General Manager

November 09, 2025

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Employee Rating

Great service, took care of my car. Thank you Talon Cockrell in the service department More

by bjstaudt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 09, 2025

Shottenkirk Honda Decatur responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Shottenkirk Honda Decatur to be a positive one. Please don't hesitate to reach out if you need anything else. Mason Rigdon General Manager

November 09, 2025

Dealership Rating
Employee Rating

Friendly and professional service with employees that we were in contact with. This is our second purchase from Honda in Decatur. More

by mpofford
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Raleigh McCalpin, Jesse Kapes, Tyrone Hurley , Lane Bonney, Michael Morris

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Nov 09, 2025

Shottenkirk Honda Decatur responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Shottenkirk Honda Decatur. Mason Rigdon General Manager

November 09, 2025

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Employee Rating

They look out for us each time we go. They are fair and dependable and honest More

by MykidsMom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 09, 2025

Shottenkirk Honda Decatur responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Mason Rigdon General Manager

November 05, 2025

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Employee Rating

Prompt on appointment time and estimated time of repair. Comfortable waiting area. A very pleasant experience More

by rutherfordwaymon
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 05, 2025

Shottenkirk Honda Decatur responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Mason Rigdon General Manager

November 05, 2025

Dealership Rating
Employee Rating

This is a great business. From purchase to service everything is a smooth process. Service takes under an hour and there's a comfortable waiting area. More

by DONERINH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ethan Hamilton

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Nov 05, 2025

Shottenkirk Honda Decatur responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Shottenkirk Honda Decatur to be a positive one. Please don't hesitate to reach out if you need anything else. Mason Rigdon General Manager

November 02, 2025

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Employee Rating

I was there for my 30k mile service. Talon did an excellent job of making sure everything my car needed was done and he kept me informed on it. I highly recommend this service departme More

by SSHIKLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 02, 2025

Shottenkirk Honda Decatur responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Shottenkirk Honda Decatur. We look forward to having you as one of our valued customers for many more years to come! Mason Rigdon General Manager

October 22, 2025

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Employee Rating

I’m 82 yrs old & it is good to have them take such good care of my Honda More

by jeanjoy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 22, 2025

Shottenkirk Honda Decatur responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Shottenkirk Honda Decatur. Mason Rigdon General Manager

October 15, 2025

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Employee Rating

Worked me into the schedule promptly. Quick and courteous service Back on the road in one hour. More

by CHRISLIZ4REDROCK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Oct 15, 2025

Shottenkirk Honda Decatur responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Mason Rigdon General Manager

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