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Talon Cockrell
Talon Cockrell at Shottenkirk Honda Decatur

Talon Cockrell | Page 7

Service Advisor

Shottenkirk Honda Decatur

735 Beltline Rd SW
Decatur, AL 35601

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5.0
152 Reviews
5.0

152 Reviews

Write a Review

152 Reviews of Talon Cockrell

September 11, 2025

Dealership Rating
Employee Rating

Very courteous and customer oriented. I will have all maintenance work on my vehicles done at this location. More

by tucker100b
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes

Other Employees Tagged: Raleigh McCalpin, Jesse Kapes , Lane Bonney, Sammy Kent

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Sep 11, 2025

Shottenkirk Honda Decatur responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Mason Rigdon General Manager

September 02, 2025

Dealership Rating
Employee Rating

Very courteous, snacks in waiting room, comfortable waiting room, bathroom accommodations, friendly personal, magigizens to read while waiting. More

by Chesterwright1949
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chip Cobb , Ethan Hamilton, Aubrey Mayfield, Michael Morris

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Sep 03, 2025

Shottenkirk Honda Decatur responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Shottenkirk Honda Decatur! Mason Rigdon General Manager

September 02, 2025

Dealership Rating
Employee Rating

I had a great experience here in Decatur at Shottenkirk. They had me ready in one hour. Thank you Talon! More

by Kimborden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 02, 2025

Shottenkirk Honda Decatur responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Mason Rigdon General Manager

August 29, 2025

Dealership Rating
Employee Rating

Talon was very responsive and relayed information sufficiently. I felt like considering the work done, it was completed in a timely manner. More

by cmignon77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 29, 2025

Shottenkirk Honda Decatur responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Mason Rigdon General Manager

August 26, 2025

Dealership Rating
Employee Rating

Friendly and easy to do business with Very professional Easy to schedule appointments for maintenance More

by Ashlee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ethan Hamilton, Aubrey Mayfield, Michael Morris

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Aug 26, 2025

Shottenkirk Honda Decatur responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Shottenkirk Honda Decatur to be a positive one. Please don't hesitate to reach out if you need anything else. Mason Rigdon General Manager

August 23, 2025

Dealership Rating
Employee Rating

I was well satisfied with the service department. All the staff were professionals, top rate. More

by Bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ethan Hamilton, Aubrey Mayfield, Michael Morris

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Aug 23, 2025

Shottenkirk Honda Decatur responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Mason Rigdon General Manager

August 23, 2025

Dealership Rating
Employee Rating

Ethan is the best! Got us in and out quickly and repaired under warranty. No issues at all, highly recommend the service department if you need it! More

by Bprie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ethan Hamilton, Aubrey Mayfield, Michael Morris

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Aug 23, 2025

Shottenkirk Honda Decatur responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Shottenkirk Honda Decatur, we look forward to having you as a valued customer for many years to come! Mason Rigdon General Manager

August 22, 2025

Dealership Rating
Employee Rating

Quality service professionals that are courteous and friendly in service departments. Very nice people. Clean facilities More

by Ray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mason Rigdon, Raleigh McCalpin, Chip Cobb, Jesse Kapes, Alex Figueroa , Kasten Farmer, Ethan Hamilton, Aubrey Mayfield, Michael Morris

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Aug 22, 2025

Shottenkirk Honda Decatur responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Mason Rigdon General Manager

August 18, 2025

Dealership Rating
Employee Rating

Very prompt, thorough, friendly, informative and professional. Service agents keep us informed and comfortable during our wait. More

by rowens49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Aug 18, 2025

Shottenkirk Honda Decatur responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Mason Rigdon General Manager

August 17, 2025

Dealership Rating
Employee Rating

Great greeting. Explained all work clearly. Great and clean waiting area. Work was completed within an hour. More

by murrase86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Aug 17, 2025

Shottenkirk Honda Decatur responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Shottenkirk Honda Decatur. We look forward to having you as one of our valued customers for many more years to come! Mason Rigdon General Manager

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