Talon Cockrell
Talon Cockrell at Shottenkirk Honda Decatur

Talon Cockrell | Page 6

Service Advisor

Shottenkirk Honda Decatur

735 Beltline Rd SW
Decatur, AL 35601

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5.0
169 Reviews
5.0

169 Reviews

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169 Reviews of Talon Cockrell

December 13, 2025

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Employee Rating

Great service and updates. This review had a 15 word minimum so I’m just filling it up with nonsense until I get 15 words. Since that’s what you needed and I could say it in a More

by Tmokelley
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Dec 13, 2025

Shottenkirk Honda Decatur responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Mason Rigdon General Manager

December 11, 2025

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Talon kept me up to date through the whole process- excellent service! The option of a shuttle was not needed but appreciated. More

by Plgrimes1
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Dec 11, 2025

Shottenkirk Honda Decatur responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Mason Rigdon General Manager

December 10, 2025

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Excellent service; the manager Talon went out of his way to fix an issue that I had. Incredibly happy with their level of service, down to getting me a shuttle/loaner for minimal interruptions to my daily l More

by Aaron
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Recommend Dealer
Yes
Dec 10, 2025

Shottenkirk Honda Decatur responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Mason Rigdon General Manager

December 04, 2025

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Friendly and extremely professional staff, and virtually no waiting. I was out in about an hour even with payment and car return. More

by Donna.estill
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Recommend Dealer
Yes
Dec 04, 2025

Shottenkirk Honda Decatur responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Shottenkirk Honda Decatur. Mason Rigdon General Manager

November 27, 2025

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Got checked in fast, great service, friendly staff. Great price on my service and had great results! Offered next time services needed for my vehicle! Best Service Advisors Talon, Micheal, Natalia! Gre More

by Rhts0418
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Bill Marco , Michael Morris, Natalia

Nov 27, 2025

Shottenkirk Honda Decatur responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Shottenkirk Honda Decatur, we look forward to having you as a valued customer for many years to come! Mason Rigdon General Manager

November 19, 2025

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Great experience with the people at the dealership. No one likes to spend time at the service department, because that means something is wrong with or that your vehicle needs attention. But you do th More

by billmar7
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Nov 19, 2025

Shottenkirk Honda Decatur responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Shottenkirk Honda Decatur. Mason Rigdon General Manager

November 19, 2025

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The Decatur Shottenkirk listened to my issues regarding my van and fixed them. Huntsville Shottenkirk sold me the van that needed repair before it was bought. They are horrible. More

by Kate
Service Price Transparency
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Recommend Dealer
Yes
Nov 19, 2025

Shottenkirk Honda Decatur responded

Thanks, Kate, for sharing about your experience with Shottenkirk Honda Decatur. We appreciate your business and hope to see you again soon! Mason Rigdon General Manager

November 18, 2025

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Everyone was very professional and caring,great people to work with and I will definitely be back in the future! More

by capt103
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Recommend Dealer
Yes
Nov 18, 2025

Shottenkirk Honda Decatur responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Mason Rigdon General Manager

November 18, 2025

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Employee Rating

Talon, service personnel, was cordial and helpful. The service was completed in a timely manner and the cost was reasonable. I was very impressed with the entire experience. More

by danorris
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Recommend Dealer
Yes
Nov 18, 2025

Shottenkirk Honda Decatur responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Shottenkirk Honda Decatur to be a positive one. Please don't hesitate to reach out if you need anything else. Mason Rigdon General Manager

November 16, 2025

Dealership Rating
Employee Rating

Helpful , Friendly, and Knowledgeable. They made sure while repairing my vehicle I had access to one. More

by aja_sincere1
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Nov 16, 2025

Shottenkirk Honda Decatur responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Shottenkirk Honda Decatur! Mason Rigdon General Manager

Nov 16, 2025

aja_sincere1 responded

Amazing experience. Talon listened to my concerns and made sure I was taking care of. Explained the next steps. Provided tips to record my other concerns that he was unable to duplicate. It's appreciated. Pending Oil change next.

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