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Talon Cockrell

Overview Reviews (169) Inventory (210)

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Talon Cockrell

Talon Cockrell | Page 8

Service Advisor

Shottenkirk Honda Decatur

735 Beltline Rd SW
Decatur, AL 35601

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5.0

169 Reviews

Overview Reviews (169) Inventory (210)

5.0

169 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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169 Reviews of Talon Cockrell

October 11, 2025

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Employee Rating

Talon was awesome! He was very knowledgeable and helped me understand what was needed. I would recommend him. He was very knowledgeable and helped me understand what was needed. I would recommend him. More

by djhooker

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Oct 11, 2025 -

Shottenkirk Honda Decatur responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Shottenkirk Honda Decatur. Mason Rigdon General Manager

October 02, 2025

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Employee Rating

Very professional, very knowledgeable, Talon is the best service manager! Will return because of his informative knowledge service manager! Will return because of his informative knowledge More

by karlabrauer4

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Oct 03, 2025 -

Shottenkirk Honda Decatur responded

Thanks for sharing your thoughts about your experience with Shottenkirk Honda Decatur. We appreciate your business and hope to see you again soon! Mason Rigdon General Manager

September 29, 2025

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Employee Rating

My visit was a little lengthy at 60 + minutes but construction and business slowed regular maintenance. Nothing out of ordinary for circumstances was observed! construction and business slowed regular maintenance. Nothing out of ordinary for circumstances was observed! More

by wayne.boshell

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Sep 29, 2025 -

Shottenkirk Honda Decatur responded

Thanks for sharing your thoughts about your experience with Shottenkirk Honda Decatur. We appreciate your business and hope to see you again soon! Mason Rigdon General Manager

September 29, 2025

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Employee Rating

Friendly and courteous check-in. Maintenance codes explained and work plan developed. Work done quickly and I was headed home in one hour. Thank you Shottenkirk Service Dept. Maintenance codes explained and work plan developed. Work done quickly and I was headed home in one hour. Thank you Shottenkirk Service Dept. More

by CHRISLIZ4REDROCK

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Sep 29, 2025 -

Shottenkirk Honda Decatur responded

Thanks for sharing your thoughts about your experience with Shottenkirk Honda Decatur. We appreciate your business and hope to see you again soon! Mason Rigdon General Manager

September 29, 2025

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Employee Rating

They were courteous, helpful,and professional in explaining everything I needed to know about the vehicle that I purchased. explaining everything I needed to know about the vehicle that I purchased. More

by Bill1234

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Alex Figueroa , Austin Layton, Victoria Villalobos

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Sep 29, 2025 -

Shottenkirk Honda Decatur responded

Thanks for your feedback on your recent visit to Shottenkirk Honda Decatur. It's great to hear that we were able to assist you and that you had such a positive experience. Mason Rigdon General Manager

September 20, 2025

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Employee Rating

They took care of the issue quickly and I was very pleased with with everything. pleased with with everything. More

by lindakmclemore

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Sep 20, 2025 -

Shottenkirk Honda Decatur responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Shottenkirk Honda Decatur! Mason Rigdon General Manager

September 16, 2025

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Employee Rating

The young man who checked me in and out was wonderful! He was attentive and explained what I needed and the cost. I hope he waits on me next time! He was attentive and explained what I needed and the cost. I hope he waits on me next time! More

by Bsittason

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Sep 16, 2025 -

Shottenkirk Honda Decatur responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Shottenkirk Honda Decatur to be a positive one. Please don't hesitate to reach out if you need anything else. Mason Rigdon General Manager

September 11, 2025

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Employee Rating

Very courteous and customer oriented. I will have all maintenance work on my vehicles done at this location. I will have all maintenance work on my vehicles done at this location. More

by tucker100b

Sales Price Transparency

Trade-in Experience

Recommend Dealer

Yes

Other Employees Tagged: Raleigh McCalpin, Jesse Kapes , Lane Bonney, Sammy Kent

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Sep 11, 2025 -

Shottenkirk Honda Decatur responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Mason Rigdon General Manager

September 02, 2025

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Employee Rating

Very courteous, snacks in waiting room, comfortable waiting room, bathroom accommodations, friendly personal, magigizens to read while waiting. waiting room, bathroom accommodations, friendly personal, magigizens to read while waiting. More

by Chesterwright1949

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Chip Cobb , Ethan Hamilton, Aubrey Mayfield, Michael Morris

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Sep 03, 2025 -

Shottenkirk Honda Decatur responded

September 02, 2025

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Employee Rating

I had a great experience here in Decatur at Shottenkirk. They had me ready in one hour. Thank you Talon! They had me ready in one hour. Thank you Talon! More

by Kimborden

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Sep 02, 2025 -

Shottenkirk Honda Decatur responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Mason Rigdon General Manager

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