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Talon Cockrell
Talon Cockrell at Shottenkirk Honda Decatur

Talon Cockrell | Page 8

Service Advisor

Shottenkirk Honda Decatur

735 Beltline Rd SW
Decatur, AL 35601

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5.0
152 Reviews
5.0

152 Reviews

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152 Reviews of Talon Cockrell

August 16, 2025

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Employee Rating

In my experience with the Shottenkirk Honda of Decatur service department, the service manager, Bill Marco,when above and beyond to insure that my vehicle was repaired correctly and made completely safe f More

by rogerholt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mason Rigdon, Bill Marco

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Aug 17, 2025

Shottenkirk Honda Decatur responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Shottenkirk Honda Decatur. Mason Rigdon General Manager

August 09, 2025

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Very thorough explanations, good customer service. Done in a timely manner and talon did a great job. More

by Cathy
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Service Time
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Recommend Dealer
Yes
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Aug 09, 2025

Shottenkirk Honda Decatur responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Shottenkirk Honda Decatur. We look forward to having you as one of our valued customers for many more years to come! Mason Rigdon General Manager

August 05, 2025

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Talon was phenomenal as he helped with service! Knowledgable and communicative to get things done in a timely manner. Thank you!! More

by realtorcarolshutt
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 05, 2025

Shottenkirk Honda Decatur responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Shottenkirk Honda Decatur, we look forward to having you as a valued customer for many years to come!

August 01, 2025

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Excellent service and friendly staff makes Shottenkirk Honda Decatur a great dealer. I will definitely return the next time my service is due. More

by ghostwriterjd
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Service Communication
Recommend Dealer
Yes
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Aug 01, 2025

Shottenkirk Honda Decatur responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Shottenkirk Honda Decatur. We look forward to having you as one of our valued customers for many more years to come!

July 31, 2025

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Everyone is very nice and explains what is going on with my vehicle. Talon is especially helpful and makes coming to the dealership enjoyable. More

by Avt16v1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 31, 2025

Shottenkirk Honda Decatur responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

July 21, 2025

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Very bad experience with the general manneger Mason very bad attitude paid almost $4000 just for my car to still have problems never again will I ever go back to them or recommend anyone to them thanks to t More

by Myishasykes7
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Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Jul 23, 2025

Shottenkirk Honda Decatur responded

Hi, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 256-784-0922 and ask for one of our managers.

July 15, 2025

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Very professional, polite and explained what was done! Definitely would recommend to friends and family! More

by Brenda.sharp1
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Recommend Dealer
Yes
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Jul 23, 2025

Shottenkirk Honda Decatur responded

Brenda, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Honda Decatur!

July 10, 2025

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Great friendly and professional services. Always use this place, bought several cars here and service More

by bonnie.doss2010
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Ethan Hamilton, Aubrey Mayfield, Michael Morris

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Jul 11, 2025

Shottenkirk Honda Decatur responded

Hi, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Honda Decatur!

July 10, 2025

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Employee Rating

Staff members were friendly, knowledgeable and efficient. I will continue to use this dealership for maintenance on my new vehicle. More

by sbs12668
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chip Cobb , Ethan Hamilton, Aubrey Mayfield, Michael Morris

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Jul 11, 2025

Shottenkirk Honda Decatur responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

July 01, 2025

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Talon was wonderful, I couldn’t have ask for better service from him, I will surely recommend him!!! More

by marymoore372
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 06, 2025

Shottenkirk Honda Decatur responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Honda Decatur. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

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