Talon Cockrell
Talon Cockrell at Shottenkirk Honda Decatur

Talon Cockrell | Page 9

Service Advisor

Shottenkirk Honda Decatur

735 Beltline Rd SW
Decatur, AL 35601

Contact Me
5.0
152 Reviews
5.0

152 Reviews

Write a Review

152 Reviews of Talon Cockrell

July 01, 2025

Dealership Rating
Employee Rating

Our family has been coming to Honda of Decatur for years! We love the service department! More

by leatkins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill Marco

Jul 06, 2025

Shottenkirk Honda Decatur responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

July 01, 2025

Dealership Rating
Employee Rating

Great service. Needed oil change. Checked in at approximately 9 am. No appointment and dealership was busy. Told person who checked me in I was in no hurry and woul More

by delashawg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Morris

Jul 06, 2025

Shottenkirk Honda Decatur responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

June 23, 2025

Dealership Rating
Employee Rating

I’ve been going to this dealership since they bought Decatur Honda. I continue to receive excellent service as for the many years I’ve been going here. OUTSTANDING. Never have I had a problem. More

by Bwchunn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ethan Hamilton, Michael Morris

Jun 24, 2025

Shottenkirk Honda Decatur responded

Hi, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Honda Decatur!

June 17, 2025

Dealership Rating
Employee Rating

The customer service was great. I was kept updated on services being provided. Staff was courteous. More

by lashaungarner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 18, 2025

Shottenkirk Honda Decatur responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Honda Decatur!

June 17, 2025

Dealership Rating
Employee Rating

I went for an oil change without an appointment and Micheal accurately timed my wait time to the minute. Thank you! More

by jpeltiger91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ethan Hamilton, Michael Morris

Jun 17, 2025

Shottenkirk Honda Decatur responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Honda Decatur. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

June 16, 2025

Dealership Rating
Employee Rating

Very nice and open up on time clean sitting area came and notify me when done More

by Allen 02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 17, 2025

Shottenkirk Honda Decatur responded

Allen, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

June 13, 2025

Dealership Rating
Employee Rating

Talon took great steps in making sure our family and I were well taking care of . He was professional, courteous and patient as we learned we had a major repair right before our vacation. He assured us More

by PalmerFamily
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 16, 2025

Shottenkirk Honda Decatur responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Honda Decatur. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

June 13, 2025

Dealership Rating
Employee Rating

The service was great! It was completed sooner than I was told. I was asked if I needed anything since I chose to wait at the dealership. I was offered a ride anywhere an More

by Elaine Waldrep
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 16, 2025

Shottenkirk Honda Decatur responded

Elaine, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

June 13, 2025

Dealership Rating
Employee Rating

Talon, the service manager that helped me was fantastic. He was courteous and explained everything completely. More

by jujutate1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 16, 2025

Shottenkirk Honda Decatur responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Honda Decatur. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

June 12, 2025

Dealership Rating
Employee Rating

The same outstanding service we have had with this Honda dealer location since we bought our first (of three) Honda in 2007. Without a doubt, their Service and Parts Departments are their best sales represe More

by charley.cheney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 13, 2025

Shottenkirk Honda Decatur responded

Charley, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Honda Decatur!

...
9
...

Dealership Inventory (211 Vehicles)

used 2023 Hyundai Sonata car, priced at $22,894
2023 Hyundai Sonata
used
Serenity White exterior
Automatic
Front-wheel Drive
used 2024 Toyota Camry car, priced at $28,794
2024 Toyota Camry
used
Predawn Gray Mica exterior
Automatic
Front-wheel Drive
used 2022 Ram 2500 car, priced at $47,622
2022 Ram 2500
used
Bright White Clearcoat exterior
Automatic
Four-wheel Drive
used 2024 Ford Escape car, priced at $22,611
2024 Ford Escape
used
Vapor Blue Metallic exterior
Automatic
Front-wheel Drive
used 2025 Toyota Camry car, priced at $30,585
2025 Toyota Camry
used
Ice Cap exterior
Automatic
Front-wheel Drive
new 2026 Honda CR-V Hybrid car, priced at $38,580
2026 Honda CR-V Hybrid
new
Canyon River Bl exterior
Automatic
All-wheel Drive