Tamar Thomas

We have had a Subaru in our family since 2001. Our recent experience with Rye Subaru was not good. They have always charged a small premium in exchange for great customer service and car repair/ Our recent experience with Rye Subaru was not good. They have always charged a small premium in exchange for great customer service and car repair/maintenance. This is no longer the case. It is difficult to say which was worse; the communication (the lack of it), the timeliness (which was far longer than estimated) or the lame excuses. Won't be servicing at Rye for the foreseeable future. More

by MAKOZAWA Verified Customer Verified Customer

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outstanding service as i had a emergency repair and diagnosed and repaired same day, excellent service dept, that is why i have 3 vehicles from them diagnosed and repaired same day, excellent service dept, that is why i have 3 vehicles from them More

by DLA2072 Verified Customer Verified Customer

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Hire good people and provide good value. Lauren in Sales is outstanding, Like the downtown location. Lauren in Sales is outstanding, Like the downtown location. More

by MBROOKEWEBSTER Verified Customer Verified Customer

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I’ve never written a bad review before, but this is the first time I feel I have to. The service department handled my car carelessly. After the service, I discovered scratches on the paint of both front d first time I feel I have to. The service department handled my car carelessly. After the service, I discovered scratches on the paint of both front door side panels. Because the damage was on the side panels, I didn’t notice it until four days later. I realize the dealer may claim that I caused the damage, but this is a two-and-a-half-year-old car that I always treat with extreme care. I never park in tight spaces and I’m always cautious when opening the doors. Next time, I’ll take photos of the car before service to make sure nothing like this happens again. More

by Mingj6 Verified Customer Verified Customer

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Always excellent service from Tamar and everyone in the service department. A comment that has nothing to do with the quality of service, the service department needs new chairs. The chairs were so low, service department. A comment that has nothing to do with the quality of service, the service department needs new chairs. The chairs were so low, I had a hard time standing up. More

by PUPPYKINS Verified Customer Verified Customer

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Everything went smoothly from making the appointment to pickup. Entire staff are nice and professional. pickup. Entire staff are nice and professional. More

by KPMCCARTIN Verified Customer Verified Customer

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Very helpful and informative, very happy they were able to provide me with a loaner vehicle. to provide me with a loaner vehicle. More

by ASHLEYMCAGGIANO Verified Customer Verified Customer

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I am always pleased with service at Rye Subaru. They are quick reliable and dependable They are quick reliable and dependable More

by MYSUMMA Verified Customer Verified Customer

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Service was completed in timely manner. Tamar was an excellent help and gave me updates on service options. Good job Tamar! Tamar was an excellent help and gave me updates on service options. Good job Tamar! More

by SUMAAGOO Verified Customer Verified Customer

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Hello, yes I actually sent a note about my last experience at Rye and indicated that Tamar, and the entire staff at Rye, from incoming staff receiving me and the car, were exceptional and I give gr experience at Rye and indicated that Tamar, and the entire staff at Rye, from incoming staff receiving me and the car, were exceptional and I give great thanks for their professional efforts to assist me. More

by SZENBERG00 Verified Customer Verified Customer

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