Tamar Thomas | Page 15

The rep - just had to call several times to get an updatge on my car. updatge on my car. More

by RENEE.CARLUCCI Verified Customer Verified Customer

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Service agent was more interested in getting a good rating than giving me good service. Actually charged me for something I did not receive and then try to make it my misunderstanding. This is not happ rating than giving me good service. Actually charged me for something I did not receive and then try to make it my misunderstanding. This is not happened before but when it happens, it impacts everyone. I’ve been a Subaru owner since I was 20 years old. More

by MLDELBENE Verified Customer Verified Customer

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The service department has been in a decline with regard to service. Technician appear to be still OK. It took 3 and one half days to discover the cause of check engine light. Ms Mejia apologized for limite to service. Technician appear to be still OK. It took 3 and one half days to discover the cause of check engine light. Ms Mejia apologized for limited communication and said it was a staffing issue. So perhaps not fault and certainly a dealer issue. Overall customer engagement has declined gradually over the last decade. More

by RCAMPB1010 Verified Customer Verified Customer

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She is great, responsive and took care if me. The service was done on time and at a reasonable price. The service was done on time and at a reasonable price. More

by BOBYGG Verified Customer Verified Customer

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Fast, easy and smooth. I’m glad I didn’t have to wait very long I’m glad I didn’t have to wait very long More

by SAMALLRE Verified Customer Verified Customer

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My car was serviced professionally and I was really pleased with the communication with Tamar, who kept me informed throughout the day as to my car’s progress. When I picked up the car everything was r pleased with the communication with Tamar, who kept me informed throughout the day as to my car’s progress. When I picked up the car everything was ready for me and there was zero waiting. An excellent experience in every way. More

by ACSTRAUS Verified Customer Verified Customer

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I've worked with Tamar for a few years as a customer of Subaru and she is consistent, reliable, honest, helpful and courteous. My most recent visit was for new tires and a battery check. She was able t Subaru and she is consistent, reliable, honest, helpful and courteous. My most recent visit was for new tires and a battery check. She was able to determine I was partially under a warranty for the battery so I was able to save a few bucks. She also made some recommendations for tires with pricing. I was able to do a little research and was comfortable with the selection she recommended. Both she and I picked the same tires. As soon as I drove the car off the lot, I could feel the difference in the tires; I knew the tires were top tier. I am very happy with the quality of the tires. More

by SCORRADO7 Verified Customer Verified Customer

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They are so professional and kind. So helpful in any way possible, I did not have to wait and I got a loan car right away. A big Plus when you depend on your car Thank you, Tamar an So helpful in any way possible, I did not have to wait and I got a loan car right away. A big Plus when you depend on your car Thank you, Tamar and Rye Subaru. More

by JAQUIVALDEZ Verified Customer Verified Customer

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I found that my brakes were still a bit squeaky following my recent service appointment. . my recent service appointment. . More

by AJOHN794 Verified Customer Verified Customer

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Yes Tamar was very professional and nice! I wasn't there very long, I was in and out I wasn't there very long, I was in and out More

by KS2854 Verified Customer Verified Customer

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