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Tamar Thomas
Tamar Thomas at Rye Subaru

Tamar Thomas | Page 16

Service Consultant

Rye Subaru

1175 Boston Post Road
Rye, NY 10580

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4.8
255 Reviews
4.8

255 Reviews

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255 Reviews of Tamar Thomas

August 30, 2024

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Employee Rating

Tamar and team is always helpful and best in helping customers. Only such employees brings repeat customers to Subaru. Thank you More

by SHYAMSHETH
Recommend Dealer
Yes
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Aug 31, 2024

Rye Subaru responded

Thank you for your business and this review. We're happy to hear that Tamar and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

August 29, 2024

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Employee Rating

I did not get a sticker for my inspection, so I had to return the next day for this. More

by SANDYE1954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 30, 2024

Rye Subaru responded

Hi, Sandy. Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Thank you.

August 24, 2024

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Employee Rating

Service was excellent. I had a loaner car until my car was ready. I had a good experience at Rye Subaru. More

by JGREENE313
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 25, 2024

Rye Subaru responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Rye Subaru to be a positive one. Please don't hesitate to reach out if you need anything else.

August 24, 2024

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Employee Rating

You sent us loads of coupons so we traveled 40 min for what we were told was oil change and tire rotation. You would only apply one of the many coupons sent and we paid $250 for this service. More

by MALETTLAW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Aug 28, 2024

Rye Subaru responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Eric Pagan, General Manager. (914) 967 6300 epagan@ryefordsubaru.com.

Sep 09, 2024

MALETTLAW responded

Hi Eric. I responded to you 11 days ago directly but I haven't heard back. In case you missed that email, I wrote the following: What you can do is retroactively apply some of these coupons and refund some of our money. There were two for oil and filter change, one for tire rotation, one wild card, one for replacing the cabin air filter and one birthday coupon. I appreciate your reaching out and look forward to a happy resolution.

August 22, 2024

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Employee Rating

Tamara was responsive and accommodating with my inquiries and concerns. Service department was truthful and detailed with their description of work. More

by LONGODIANE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sebastian Alvarez

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Aug 23, 2024

Rye Subaru responded

Thank you so much for your excellent review, Diane! We are so glad that Tamar had the opportunity to work with you, and we are thrilled that you found your experience with us here at Rye Subaru to be a positive one. Please don't hesitate to reach out if you need anything else.

August 16, 2024

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Employee Rating

The service department was excellent. Parking at the facility can be difficult. But I can put up with this, Due to your location. More

by MCCAFF42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 16, 2024

Rye Subaru responded

Thanks for sharing about your experience with Rye Subaru. We appreciate your business and hope to see you again soon!

July 12, 2024

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Employee Rating

Tamar was great, very friendly with timely and accurate communication. Service was performed under warranty with no hassle, no delay. A month later all is good. More

by MGLGR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 12, 2024

Rye Subaru responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Tamar met your expectations. Thank you again for choosing Rye Subaru. We look forward to having you as one of our valued customers for many more years to come!

July 08, 2024

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Employee Rating

I’m happy with their service. When I call for an appointment to service my car it’s never a problem with the time and day I ask for. More

by DIAMONDTURTLE428
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 08, 2024

Rye Subaru responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

June 27, 2024

Dealership Rating
Employee Rating

Friendly workers. Service adviser - terrific. I was Kept updated and notified when work was completed . More

by LISALISANASON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 29, 2024

Rye Subaru responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

June 19, 2024

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Employee Rating

The sales man knew everything about the car. Very good knowledgeable. Very polite Very nice More

by SINISMARIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sebastian Alvarez, Jennifer Ramirez, Paula Mejia, Anthony Ciccone, Glenn Bollinger

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Jun 20, 2024

Rye Subaru responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Rye Subaru. We look forward to having you as one of our valued customers for many more years to come!

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