I was impressed with the courteous service I received.
The waiting room was very nice.
The waiting room was very nice.
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by jmartin1969
Verified Customer
Verified Customer
Service Price Transparency
Always courteous and friendly service.
Very reliable and easy to work with on communication and setting up service on my vehicle. Been going there for years!
Very reliable and easy to work with on communication and setting up service on my vehicle. Been going there for years!
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by am.dedrick
Verified Customer
Verified Customer
Service Price Transparency
The appointment was easy to schedule, I was greeted as
soon as I got out of my car, I was treated with respect, multiple staff members offered water and snacks while I waited, the service was quick, and m
soon as I got out of my car, I was treated with respect, multiple staff members offered water and snacks while I waited, the service was quick, and my car is running very well. I have never had any negative experience with Dellen!
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by caseyash1014
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Matt Brady, Daniel Elliott
Very good experience.
Got my Jeep back faster than I expected and always is returned as clean as when I left it.
Got my Jeep back faster than I expected and always is returned as clean as when I left it.
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by scott46148
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Matt Brady, Daniel Elliott
I love all the people that work there so nice and caring
and wanting to and wanting to HELP
and wanting to and wanting to HELP
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by kim.rae.pearson
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Matt Brady, Daniel Elliott, Everyone is GREAT
I am extremely upset.
I was refused when asking to purchase a oil change package and the cost of a single has gotten ridiculous. Still waiting on a call from the service m
I was refused when asking to purchase a oil change package and the cost of a single has gotten ridiculous. Still waiting on a call from the service manager about why.
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by malone.fannin
Verified Customer
Verified Customer
Service Price Transparency
Oct 02, 2024 -
Dellen Chrysler Dodge Jeep RAM responded
Hello,
Your feedback is important to us, and we would welcome the opportunity to learn about your recent interactions with our Service Team. We are interested in the quality of customer service you experienced while inquiring about an oil change package and the cost of a single oil change. Could you please provide your preferred method of contact?
Thank you,
Gabriel A. Montalvo
General Manager
Dellen CDJR
Gmontalvo@dellen.com
317-462-9982
Oct 03, 2024 -
malone.fannin responded
I have talked to your service manager, Chad last week. He said you can not sell me an oil change service contract due to corporate changes. They say our van is too old to purchase a contract! On top of that, i have a discount sent via email, directly from Chrysler that I cannot use either. I honestly believe it's to eliminate the lifetime drivetrain warranty.
What is sad is that Dellen has serviced our van since we purchased it new. I am not happy. I can not justify paying over $100 for an oil change on a 2011 Town & Country.
I don't know how you will expect pay for that nice new building if you're not going to take care of your long term customers. I have encouraged many people your way. I cannot say if that will ever happen again.
I WAS ABLE TO DROP MY JEEP OFF THE NIGHT BEFORE AND THE
NEXT DAY IT WAS DONE WITHOUT ANY ISSUES
NEXT DAY IT WAS DONE WITHOUT ANY ISSUES
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by gmarsh0
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Daniel Elliott
Oct 01, 2024 -
Dellen Chrysler Dodge Jeep RAM responded
Great to hear your Jeep service was smooth at Dellen Chrysler Dodge Jeep Ram. Thank you for sharing your experience.
Great staff real professional answers all my questions
and concerns! And our salesman Aron even took time to come back to the service department to chat with me I have found a new place to buy and take ca
and concerns! And our salesman Aron even took time to come back to the service department to chat with me I have found a new place to buy and take care of our auto needs
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by dsmithey89
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Jeff Meadows
, Aaron Atkins, Daniel Elliott, Dylan Powers, Gril at front desk real professional
Oct 01, 2024 -
Dellen Chrysler Dodge Jeep RAM responded
Thank you for choosing Dellen Chrysler Dodge Jeep Ram. Glad we could help with all your questions and concerns. Take care!
This Dealership has been so very helpful and the Service
Department is awesome. They have always treated me well and the new building is wonderful!
Department is awesome. They have always treated me well and the new building is wonderful!
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by dbyerly3
Verified Customer
Verified Customer
Service Price Transparency
Oct 01, 2024 -
Dellen Chrysler Dodge Jeep RAM responded
Glad to hear you had a great experience with us at Dellen Chrysler Dodge Jeep Ram. Pleased the new building and Service Department met your expectations. Thanks for sharing.
Tamara Smale kept me informed the whole time regarding my
oil change on my Chrysler Pinnacle.
oil change on my Chrysler Pinnacle.
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by msm16ret
Verified Customer
Verified Customer
Oct 01, 2024 -
Dellen Chrysler Dodge Jeep RAM responded
We're glad our team kept you informed during your oil change. Thank you for choosing Dellen Chrysler Dodge Jeep Ram.