Tamara Smale | Page 2

Terrible experience over the last few years, service has gone down hill. Used to be the best place around and now they have lost my business - both service and sales. Claim oil change was completed properly gone down hill. Used to be the best place around and now they have lost my business - both service and sales. Claim oil change was completed properly when the dipstick is completely dry and wanted to argue that it was full, finally taking it back to the shop to add oil after still not reading 20 minutes after engine was shut off. Truck is now in the shop for the third time in 3 weeks for AC due to incompetent staff. Mark is a dick to work with and Tammy didn’t know what she was looking at when I pulled the dipstick, stating “I don’t know what I’m looking at, but I’m guessing it shouldn’t be dry.” The first appointment was scheduled over a week in advance and couldn’t get it in on scheduled appointment day due to the diagnostic machine being across the street. No updates on vehicle until you call and ask. More

by abirge89 Verified Customer Verified Customer

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Tammy got me in very quickly for my oil change and tire rotation. Job was completed in under an hour. Shout out to Tammy and J! rotation. Job was completed in under an hour. Shout out to Tammy and J! More

by rhinoman82 Verified Customer Verified Customer

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The service was great. They kept to the time frame I was given and all items were completely explained. They kept to the time frame I was given and all items were completely explained. More

by melbales Verified Customer Verified Customer

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I was able to make an appointment online for the date and time I wanted. The work was accomplished and seems to have been done well. I'm having no problems with my Pacifica. time I wanted. The work was accomplished and seems to have been done well. I'm having no problems with my Pacifica. More

by dapeck Verified Customer Verified Customer

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Overall experience in great alwaysOverall experience in great always stay In contact, with experience With all updates great always stay In contact, with experience With all updates More

by davidj201495 Verified Customer Verified Customer

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I was treated with respect even though I didn't purchase my new truck from them. I was taken care of in a timely manner. Very pleased with my service to my 26 Ram RHO. my new truck from them. I was taken care of in a timely manner. Very pleased with my service to my 26 Ram RHO. More

by suttonmatthew86 Verified Customer Verified Customer

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Got there early and they said it will be a hiker. But yet they can!’back out and teklwd my name, they were finished. Excellent. But yet they can!’back out and teklwd my name, they were finished. Excellent. More

by stephenwendelboe928 Verified Customer Verified Customer

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First service for our Jeep Grand Cherokee. With a scheduled appointment i was in and out in 40 minutes. Friendly staff, quality service. With a scheduled appointment i was in and out in 40 minutes. Friendly staff, quality service. More

by w.mike.nielsen Verified Customer Verified Customer

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I took my Gladiator in for a recall. Got there at 8:00 and by 8:45, I was informed my Jeep passed the recall check and was then sent on my way. Got there at 8:00 and by 8:45, I was informed my Jeep passed the recall check and was then sent on my way. More

by TLivey Verified Customer Verified Customer

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When I scheduled an oil change on our 2015 Grand Cheroke, I asked what the cost would be. I was quoted $75. I had a coupon for 10% off that. That would put me at $67.50. It was a 50 minute drive to get there I asked what the cost would be. I was quoted $75. I had a coupon for 10% off that. That would put me at $67.50. It was a 50 minute drive to get there. When my oil change was done and I went to pay, the total was 86.97 after she took $20 off. I was then charged $2.61 for paying with my credit card. That put my total at $89.58. No logical explanation as to why it was not what I was quoted. Feeling betrayed and frustrated, I just paid it. This is how you treat a career military retiree/senior citizen? Not to mention, I just purchased a $60,000 2026 Jeep Wrangler at this dealorship. You will never get in my wallet again!! More

by missyhotta Verified Customer Verified Customer

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