Tammy Davis | Page 16

Pitiful. Mechanic did not check work resulting in second visit and a tow. Won’t be back Mechanic did not check work resulting in second visit and a tow. Won’t be back More

by dgwlc Verified Customer Verified Customer

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They fixed my break issues which was great and covered under warranty. However while they had my vehicle I asked for a tire rotation and oil change. Neither was performed even though I paid for it to be under warranty. However while they had my vehicle I asked for a tire rotation and oil change. Neither was performed even though I paid for it to be done. More

by ARGASANN25 Verified Customer Verified Customer

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The service team is top shelf. Customer first approach is how they do things. Won me over as a customer. Tammy, Lauren, Andy, Anna and the shuffle driver (can’t remember his name Customer first approach is how they do things. Won me over as a customer. Tammy, Lauren, Andy, Anna and the shuffle driver (can’t remember his name) we’re the best I have ever experienced. WELL DONE. More

by Jim.ferreira Verified Customer Verified Customer

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My last 2 service appointments were not satisfactory. Transmission fluid flush and vehicle needed to be returned due to low fluid level and new front brakes and rotors and vehicle needed to be returned b Transmission fluid flush and vehicle needed to be returned due to low fluid level and new front brakes and rotors and vehicle needed to be returned because of squeaking which is still not rectified More

by brian@altaenv.com Verified Customer Verified Customer

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Scraton Chevrolet did very good job all the time i never have a problem with them have a problem with them More

by John Verified Customer Verified Customer

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I was going camping and when i went to start my truck, 2018 silverado, the starter wouldn’t work. My $650 camping reservation was paid and non refundable. Several dealerships said they couldn’t help me. I 2018 silverado, the starter wouldn’t work. My $650 camping reservation was paid and non refundable. Several dealerships said they couldn’t help me. I spoke to Tammy in your service department and although they were very busy, she got me in, the next morning. She kept in touch with me by text and video chat (impressive). My truck was fixed in 2hours. What service. You will see me in for all my service from now on. Thank you very much. More

by eh1sr Verified Customer Verified Customer

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I brought my Silverado in for an oil change. On the way home...what a co-inkydink!...my transmission fluid began to leak (unbeknownst to me) and 20miles later, I lose the transmission. xxxx, rig On the way home...what a co-inkydink!...my transmission fluid began to leak (unbeknownst to me) and 20miles later, I lose the transmission. xxxx, right? But the dealer could fix it for only $6,500. (This is a 2012 with 80k on it.) I took the truck to Stily's, who could do it for $3,500. Satisfied customer? No. New transmission after 80k? I don't know if this was Scranton's fault of Chevy's fault, but this is the last Chevy I'll own. (I had a Toyota t-100. Drove it for 28 years, 139k, with never ever a single breakdown, other than the rust that finally took it.) But let me add that the Scranton service dept. was very friendly. More

by glenncheney Verified Customer Verified Customer

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I came for and oil change and eveyone was very helpful patients and nice. Thank you for helping me. I am very grateful you are their. patients and nice. Thank you for helping me. I am very grateful you are their. More

by Ytribbitts Verified Customer Verified Customer

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Appointment was quickly made. Service team resolved window control issue due to part being discontinued. Car ready as promised. Thanks Service team resolved window control issue due to part being discontinued. Car ready as promised. Thanks More

by Kmn Verified Customer Verified Customer

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I had my vehicle in the shop for a full detail and the detailer that completed my vehicle did an outstanding job also the service advisors are friendly and always ready to help detailer that completed my vehicle did an outstanding job also the service advisors are friendly and always ready to help More

by Dave S Verified Customer Verified Customer

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