Tammy Ponomarenko
Tammy Ponomarenko at Lexus of Akron-Canton

Tammy Ponomarenko | Page 11

Lexus Master Certified Sales and Leasing Consultant

Lexus of Akron-Canton

1000 Interstate Parkway
Akron, OH 44312

Contact Me
5.0
346 Reviews

Welcome! Serving our community for almost a decade! Experienced Lexus Master Certified Sales and Leasing Consultant here at Lexus of Akron Canton.

Dealership Experience

10 yrs, 7 mos

Industry Experience

10 yrs, 7 mos

Specialties & Trainings

Lexus Master Certified

5.0

346 Reviews

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346 Reviews of Tammy Ponomarenko

June 15, 2024

Dealership Rating
Employee Rating

I have bought 4 cars with Tammy at Lexus of Akron/Canton and she is always fun to deal with. I’ve had a great experience with all of my purchases. Lexus vehicles are just top notch! More

by Brianpkelly24
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 17, 2024

Lexus of Akron-Canton responded

Brian, we're delighted to hear that Tammy has consistently provided you with a great experience at Lexus of Akron-Canton. Thanks for your continued support and enjoy those top-notch Lexus vehicles!

June 07, 2024

Dealership Rating
Employee Rating

This was the best car buying experience ever. Everyone in all departments was responsive to any call, text, or email from the time that I reserved the car until the day that we picked it up. When More

by Roxann
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Veronica Ostrowske, Dan Smith, Drew Spargrove, Earl Witherspoon

Jun 07, 2024

Lexus of Akron-Canton responded

Roxann, we're delighted to hear that your experience with Lexus of Akron-Canton was exceptional from start to finish. Tammy and Drew will be thrilled by your kind words! Enjoy every moment in your new car, and thank you for making the drive from Pittsburgh!

May 30, 2024

Dealership Rating
Employee Rating

I have owned a Lexus for the past 14 years, and have always used Lexus for service. Today that changed. After scheduling a multi-day drop off with a loaner, the dealership let me drive into the facilit More

by John
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Nikolas Rair

May 30, 2024

Lexus of Akron-Canton responded

John, I'm sorry to hear about the inconvenience with the loaner car. We strive for seamless service experiences and it's clear we fell short this time. I'd like to discuss this further and find a way to make it right for you. Please reach out when you can. Thank you, Jon Morris - Service Manager - 330-645-4800

May 15, 2024

Dealership Rating
Employee Rating

Tammy and the dealers at Lexus were so wonderful and helpful. Made our first time dealing with Lexus a top notch experience! Highly recommend everyone and everything at Lexus of Akron! More

by fiejm3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Drew Spargrove

May 15, 2024

Lexus of Akron-Canton responded

We're delighted to know that you had a top-notch experience with Tammy and our team at Lexus of Akron-Canton. We appreciate your recommendation, thank you for choosing us!

May 14, 2024

Dealership Rating
Employee Rating

I purchased my 2nd NX from Shelley Turpin and the experience is always wonderful. Always treated like family from sales to service department More

by Alexpelley
Recommend Dealer
Yes

Other Employees Tagged: Shelley Turpin, Mark Stacy , Josh Jancha, Pete Mapp, Veronica Ostrowske, Peter Spacagna

May 14, 2024

Lexus of Akron-Canton responded

Alex, it's great to know that Shelley and the team at Lexus of Akron-Canton made you feel like family. We're glad your second Lexus NX purchase was a wonderful experience!

May 05, 2024

Dealership Rating
Employee Rating

Professional and courteous. Will recommend to all our friends. Love my new car. Thanks Mike More

by Ndga
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Gentile, Ruth Ham, Peter Spacagna

May 06, 2024

Lexus of Akron-Canton responded

We are so happy that Mike and our Lexus of Akron-Canton team earned your five stars. Thanks for leaving us a review! Enjoy your new car!

April 25, 2024

Dealership Rating
Employee Rating

Tammy uses dishonest sales tactics. She refused to run my credit through Capitol One or any other bank that would give me a decent rate with my 837 credit score. She told me to sign a p More

by Tamaramblount
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Peter Spacagna

Apr 26, 2024

Lexus of Akron-Canton responded

Tamara, I'm sorry to read about your experience. We aim for transparency and honesty in all our dealings, so it's concerning that you felt otherwise. Please reach out directly, as we'd like a chance to address this issue personally and work towards resolving any misunderstandings or concerns. Thank you, Jeff Sustersic - General Sales Manager - 216-916-6000

March 30, 2024

Dealership Rating
Employee Rating

It was a pleasure working with Tammy and the dealership. I would say they exceeded our expectations! More

by Chuck&Sara
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Veronica Ostrowske, Drew

Apr 01, 2024

Lexus of Akron-Canton responded

We're delighted to know that Tammy and the team at Lexus of Akron-Canton exceeded your expectations. Thanks for sharing your experience!

March 30, 2024

Dealership Rating
Employee Rating

Had a great time at Lexus of Akron Canton for the Cavs event last night! Beautiful dealership, great cars, and even better people. Thanks for a first class experience! More

by Ethan Biacsi
Recommend Dealer
Yes

Other Employees Tagged: Mark Stacy, Kari Scherer, Connie Gerber , Pete Mapp, Jennifer Royce, Peter Spacagna

Apr 01, 2024

Lexus of Akron-Canton responded

Ethan, we're so glad you enjoyed the Cavs event at our dealership! It's great to know that you had a first-class experience with us here at Lexus of Akron-Canton. Thanks for your kind words!

March 30, 2024

Dealership Rating
Employee Rating

Thanks for the great experience at Lexus of Akron Canton! Everyone was great- It was amazing! More

by victoria.henderson710
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 01, 2024

Lexus of Akron-Canton responded

Victoria, we're delighted we could deliver an excellent experience! - Lexus of Akron-Canton Team

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