Tammy Waldron | Page 5

I have a very busy schedule and was running late for my appointment with Kevin Brooks. When I arrived Kevin was with another customer. Kevin greeted me and had Denny Crawford ready to assist me. I really e appointment with Kevin Brooks. When I arrived Kevin was with another customer. Kevin greeted me and had Denny Crawford ready to assist me. I really enjoyed working with Denny he is extremely helpful, kind and very knowledgable. I purchased a truck like my trade in and Denny explained a feature I had on my old and new truck, that I never had explained before. Even though this dealership is 75 miles from my home, I will continue to use them in the future More

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The positive points of this review are for Kevin and Tammy ONLY. I cannot express that enough. Kevin and Tammy are a credit to their profession. Before Kevin and Tammy took over the sale my experience Tammy ONLY. I cannot express that enough. Kevin and Tammy are a credit to their profession. Before Kevin and Tammy took over the sale my experience was the worst buying experience of my life. This was my first new car and first time buying from an auto dealership; what few cars I have purchased have been used and purchased from friends. However, I have been riding motorcycles for over thirty years, ten different motorcycles, all purchased new at motorcycle dealerships and never have I experienced anything even close to what I experienced at Paradise Chevrolet. After a week of being shuffled around from one sales person to another while tying to assure that everything would be ready when I traveled over a hundred miles to purchase the car Jerwin finally became the point man. Jerwin either lied, ignored my requests and requirements, or exhibited an extraordinary and unforgivable level of incompetence. I was halfway to Temecula when I was called and informed that Jerwin couldn't arrange to have the options installed in the time frame he promised and in fact the parts were not even in stock. I vented my frustration to Steve and later asked Tammy to pass on my apologies to him. Jerwin should have been the person to call me, not Steve. The next day, Jimmy refused to let me leave a message for Tammy, whom I had been working with the night before, and took the opportunity to threaten me by telling me he would falsely report my loaner as stolen. Jimmy's behavior, threatening to file a false stolen vehicle report to the police required me to contact the police myself and inform them of the threat that was made. THey assured me that any attempt to file a false report would be prosecuted to the full extent and the sale person and dealership could both lose their licenses. Jimmy and Jerwin are a disgrace; living up to every "sleazy car salesman" cliche that exists.Kevin was the complete opposite and a credit to his profession. By the time it was all over, Tammy and Kevin were the only people at this dealership I wanted to speak to. I will describe more details of my experience with Jimmy and Jerwin in a letter being mailed to General Motors' corporate officers. Again, Kevin and Tammy saved the day. Kevin went so far (literally) as to drive over 100 miles to deliver my new car so I would not have to deal with anyone else at this dealership. More

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I would like to thank paradise Chevrolet for an amazing experience. They truly went the extra mile to get me into my new 2013 Chevy Cruze.. It was a true pleasure working with Michael Peralta from being to experience. They truly went the extra mile to get me into my new 2013 Chevy Cruze.. It was a true pleasure working with Michael Peralta from being to end. He has made a life time customer and im looking forward to sharing his name with friends and family, Thank you Paradise More

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Our experience at Paradise Chevrolet was defenitely a pleasant one. We were thinking about buying a new truck, but this was not something we had to do at the time. We were in the area, so deceided to st pleasant one. We were thinking about buying a new truck, but this was not something we had to do at the time. We were in the area, so deceided to stop in and look around. We always liked the Silvarado so took one out for a test drive and just loved it. Our salesman "Lance Orosco" was willing to crunch numbers with us, and with a little help, made us a offer we could not pass up. Needless to say, we drove home in our new Chevy Silvarado. The dealership itself, and everyone we worked with was great!!! They made us feel relaxed and comfortable throughout the process, which makes a big difference. It was definitely a pleasant experience, right down to filling out the final paperwork. This was a great representation of how customer service should be. We will definately recommend Paradise Chevrolet to all our friends and family. P.S. They make great popcorn too! :)***** More

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Our experience with Paradise Temecula, was and continues to be incredible. My wife and I have both expressed to friends and family that this has been the MOST painless process we have had. A very professi to be incredible. My wife and I have both expressed to friends and family that this has been the MOST painless process we have had. A very professional staff, and knowledgable. Our sales person, Joe Honeycutt knows his cars and knows this business. We began with a trusting relationship that occured in within minutes. Well Done Paradise Chevy - we love our new Equinox 2013!!!!! Terry and Cindy Fitch More

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I have purchased other cars before, but this time my experience was outstanding. Felipe worked with me and answered all my questions as well as any y concerns I may have had. Everyone was extremely poli experience was outstanding. Felipe worked with me and answered all my questions as well as any y concerns I may have had. Everyone was extremely polite, helpful and made sure I was completely satisfied with my decision. I love my new car and you can bet when it comes time to purchase another vehicle it will be from them. Thank You Paradise for making buying a vehicle fun. More

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Our sales specialist Bob Graham and his team at Paradise were great! I can't say enough about the service we received. Normally I would rather stick needles in my eyes than have to put my "game face" on and were great! I can't say enough about the service we received. Normally I would rather stick needles in my eyes than have to put my "game face" on and go car shopping. Thanks to Paradise and their professionals the process was quick and painless. Most importantly I still have my eye sight and my husband LOVES his new 2012 Chevy Cruze RS! More

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I ahve purchased several vehicles from Paradise Chevrolet. I ahve always been highly satisfied with my vehicles and personnel. I have also had my vehicles serviced under warranty and have been ve Chevrolet. I ahve always been highly satisfied with my vehicles and personnel. I have also had my vehicles serviced under warranty and have been very pleased with the personnel and quality of work and followups. I would highly recommend this dealership to all my family and friends. More

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I have had numerious dealings with the employees at Paradise Chevrolet-Cadillac and all have been outstanding. When I take my cay in for service they provide me with a vehicle close to what I have been Paradise Chevrolet-Cadillac and all have been outstanding. When I take my cay in for service they provide me with a vehicle close to what I have been driving and I want to thank them for that. When I purchase another new vehicle I will purchase it from Paradise. More

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