Tammy Walters | Page 17

Trade in and new purchase of a 2017 Ford F-250 I have purchased several vehicles from Kisselback Ford this year with Rob Ramnarine being the primary salesman... All personnel that I met with were v I have purchased several vehicles from Kisselback Ford this year with Rob Ramnarine being the primary salesman... All personnel that I met with were very knowledgeable and "family" oriented! Strongly recommend this dealership! More

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The most pleasurable and professional experience!!! If you're looking for a dealership that takes customer service to the next level and has reasonable pricing, Kisselback Ford is the place. I was in If you're looking for a dealership that takes customer service to the next level and has reasonable pricing, Kisselback Ford is the place. I was in the market for a certified pre-owned truck for some time in my local area and had to expand my search for many reasons. A few reasons to mention were the lack of inventory, poor customer service or high prices. The search eventually took me online (internet) which covered the Southern U.S. until I came across a truck on Kisselback Ford's website. The truck's price, plenty of pictures and description enticed me to fill out the "Request More Info" form. From this point forward, I was amazed by the professionalism and customer service that I received. Within hours, I received a phone call from Dave Q. who answered all of my questions. Since I was driving almost 3 hours to see the truck, I wanted to ensure that I was making a wise decision. After speaking with Dave, I decided to make the drive the very next day. Dave was very informative which made me very confident that this truck would meet my needs. So much, that he had me pre-approved before I even arrived at the dealership the next morning. When I arrived at the dealership in the morning, Dave met me in the parking lot. He immediately took pictures of my trade-in and said, "Let's go look at your new truck." He gave me the key, answered a few questions and let me look over the truck. I appreciated the fact that he allowed me to go through the truck with a fine-tooth comb and did not hover over my shoulder. Not once did I feel pressured by Dave trying to make a sale. He genuinely wanted to make sure that I liked the truck. When he came back, he asked how I like it. I told him I love it and off we went to Tammy W. Once I sat down in Tammy's office, I noticed that she had all of the paperwork completed. This preparation enabled a quick transaction, which by the way, I loved. Honestly, who wants to wait for all of those financial papers to be printed and then have to sign them. :) Not only was Tammy personable and professional, she was the very first finance rep to sell me an extended warranty. Trust me, I've turned down a lot. She made complete sense as to why I should purchase a warranty, especially with the new technology in today's vehicles. What's even more amazing was the fact that I was in and out of the dealership within 2 hours of arriving. Also, where else would the sales team and the owner (Mr. Kisselback) come out to say thank you for entrusting them to make the experience of purchasing a vehicle pleasurable. For the record, the next time I'm ready for another vehicle, Kisselback Ford will be first on my list. Thank you Dave and Tammy for your service. More

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Great local dealership :) Zach Mangum helped us when my mother (78) leased a new Ford Escape. He was extremely thorough and patient while explaining everything to her. I was Zach Mangum helped us when my mother (78) leased a new Ford Escape. He was extremely thorough and patient while explaining everything to her. I was so pleased at how sincerely nice he was about making sure that she was comfortable with the vehicle and reiterated several times if she had any issues or questions to make sure she just calls him or comes by to see him. The reason I took her to Kisselback in the first place is because it is local and I had hoped that she would have a good experience getting her first brand new car. Thanks to Zach and Tammy (finance) my mother felt very special and loves driving her new vehicle :) More

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Review Zachary mangum Zack magnum is an excellent salesman I like him very much he was honest and he answered all my questions to the point and he made a good deal with me Zack magnum is an excellent salesman I like him very much he was honest and he answered all my questions to the point and he made a good deal with me and I'm very happy and I will recommend to my friends More

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above and beyond Andy Medina My husband and I went to buy a new 2016 Ford explore xlt the salesmen Andy Medina went above and beyond to get us the perfect one, color and all I wan My husband and I went to buy a new 2016 Ford explore xlt the salesmen Andy Medina went above and beyond to get us the perfect one, color and all I wanted in my suv. He was so nice and treated us like we wantes to be treated most of all he had lots of patient with us. Not only did we buy a suv but Mr Jean Aviles who also work for Mr Kisselback at the dealership got us insurance at a very good price for our suv. Thank You all at Kisselback Ford in St Cloud Fl, I am very happy and satisfied customer More

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Easiest buying experience I have ever had! Purchased a 2013 Ford fusion, my sales representative was David and he did an outstanding job of getting everything process and handled so all I did Purchased a 2013 Ford fusion, my sales representative was David and he did an outstanding job of getting everything process and handled so all I did was show up Signed the paperwork and drive away. I took David's word that the car was in outstanding condition and it was well above my expectations. Thanks for a great buying experience!! More

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Easiest and best car buying experience I bought a new 2016 Escape two days ago and am more than pleased. David Q was amazing from start to finish. From helping to pick out the best car to I bought a new 2016 Escape two days ago and am more than pleased. David Q was amazing from start to finish. From helping to pick out the best car to meet my needs/ circumstances to taking the time to help setup all the features in the car before driving away. Friendly, helpful and not pushy. I would highly recommend David Q and Kisselback. I live 2 1/2 hours from Kisselback and it was well worth the drive! He had everything ready and was very proficient. I cannot say thank you enough! Tammy in financing was also very knowledge and pleasant. The whole experience was a fantastic relief from the traditional car buying experience. I had been to other dealers and this was by far the best all the way around. More

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Very helpful I recently (3 days ago) purchased a late model Ford Escape from Kisselback. Working with David was very pleasant. There were no high pressure tactics I recently (3 days ago) purchased a late model Ford Escape from Kisselback. Working with David was very pleasant. There were no high pressure tactics and he simply asked about what I was looking for and proceeded to find three options for me to test drive. He was available and responsive throughout the process and basically very helpful. Being in sales and a real stickler for good customer service it's not always easy to impress me. David and Kisselback did just that. When it came time to sign on the dotted line I was led through the process by Tammy and, once again, I was very happy with the customer service I received. She was welcoming and attentive. Not pushy at all while explaining the options I had on the F&I side. Overall I was left with a positive feeling about the experience and look forward to my next purchase from Kisselback. More

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Love our new vehicle We had bought a car from these guys back in April, but due to unfortunate circumstances, out vehicle was totaled. They made it very easy to get into We had bought a car from these guys back in April, but due to unfortunate circumstances, out vehicle was totaled. They made it very easy to get into a new vehicle without any hassles and they were very understanding! Thank you guys for making a stressful situation a little easier on our family! We love our new car! More

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From NY to Fl review Moving from NY to FL was difficult...then on the Ford Fl website..I emailed questions and Kisselback was prompt and interested...Brian M. emailed, the Moving from NY to FL was difficult...then on the Ford Fl website..I emailed questions and Kisselback was prompt and interested...Brian M. emailed, then call me and was very prompt & courteous... I was very interested in a certain car..being Orange, 4 cyc, vista roof & more...he did his search and found my car...I also did research with TrueCar.com and by far KesselBack had better prices !!! Thanks again to Brian M. And Kim H. More

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