Tanner Mariucci
Tanner Mariucci at Volkswagen of Duluth

Tanner Mariucci | Page 6

Service Advisor

Volkswagen of Duluth

4735 Loberg Ave
Hermantown, MN 55811

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4.8
66 Reviews

Dealership Experience

2 yrs, 6 mos

4.8

66 Reviews

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66 Reviews of Tanner Mariucci

October 02, 2024

Dealership Rating
Employee Rating

Everyone there makes you. feel like family. They are all very welcoming. Love that place!! More

by Lantybonn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jake

Oct 02, 2024

Volkswagen of Duluth responded

It's wonderful to hear that you feel like family when you visit us at VW of Duluth! We aim to create a welcoming atmosphere for all our guests, and it's gratifying to know that we've succeeded with you. Thank you for your kind words and for your love for our place. We look forward to seeing you again soon!

September 30, 2024

Dealership Rating
Employee Rating

Good working relation for the most part. When I pulled up with the car on the trailer there were 2 sales people outside the front entrance and it seemed like they moved inside quick to not h More

by jmcgoo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 30, 2024

Volkswagen of Duluth responded

Thank you for taking the time to share your feedback! We're glad to hear you had a good experience with our service advisor and that your car is being taken care of under warranty. We apologize for the lack of communication regarding the status of your vehicle and appreciate your patience. Your experience is important to us, and we’re committed to improving our communication. We’ll definitely use your feedback to ensure our team keeps customers updated more proactively in the future. If you have any further concerns or need assistance, please feel free to reach out directly at 218.623.6952 . We look forward to serving you better next time!

September 10, 2024

Dealership Rating
Employee Rating

Great 1st time service experience. Tanner was very friendly and explained everything very well. Thank you! More

by dbryce8757
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 10, 2024

Volkswagen of Duluth responded

Thank you so much for your positive review! We're thrilled to hear that your first service experience with us was great and that Tanner made a good impression. We’ll be sure to pass along your kind words. If you need anything else or have more questions in the future, don’t hesitate to reach out. Safe driving!

September 10, 2024

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Employee Rating

I recently had the pleasure of working with Dan at Volkswagen, and I can't say enough good things about the experience. From the moment I walked in, Dan made sure I felt valued and heard. He was incre More

by jen36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Huffman

Sep 10, 2024

Volkswagen of Duluth responded

Thank you so much for your thoughtful 5-star review! We’re delighted to hear about your positive experience with Dan and the VW of Duluth team. It's wonderful to know that Dan made you feel valued and informed throughout the entire process—his commitment to excellence truly shines through. We’re also thrilled that our team's professionalism and dedication exceeded your expectations. It’s always our goal to make every visit smooth and stress-free, so we're glad to have achieved that for you. Thank you for recommending us! We’re always here for you, and we look forward to assisting you again in the future. Safe travels!

August 28, 2024

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Employee Rating

Clean, professional, helpful, listening, good guidance. The service was quick also. Always a good experience. More

by manleyanthony09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler Morphew , Serina Sprecco

Aug 28, 2024

Volkswagen of Duluth responded

Thank you so much for your 5-star feedback! We're thrilled to hear that you had a professional, and efficient service experience with us. Your satisfaction is our top priority, and it's great to know our team was able to provide helpful guidance and attentive service. We look forward to serving you again in the future!

August 23, 2024

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Employee Rating

Service people were very friendly and they did a great job working on my car. More

by enrtut
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rob Hakala, Daniel Huffman, Bill Fronckiewicz, Steph Gordon , Amber Blaylock, Justin Kyllonen, Luke Michelson, Trevor Oetter, Aviana Skytta

Aug 23, 2024

Volkswagen of Duluth responded

Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our team and that you're happy with the work done on your car. If you need anything else or have any questions, don't hesitate to reach out. Safe driving!

July 30, 2024

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Employee Rating

VW of Duluth was very prompt and accommodating. We were on a cross country roadtrip and my VW sprung a leak. This dealership fixed my car in a very timely manner and got us back on the road! More

by janessagammill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 02, 2024

Volkswagen of Duluth responded

Thank you for your kind review! We're glad we could assist you during your cross-country road trip. At VW of Duluth, we understand the importance of getting back on the road quickly and safely. It’s great to hear that our team could fix your car promptly and accommodate your needs. We wish you safe travels and are here for you anytime you need assistance. Enjoy the rest of your journey!

June 24, 2024

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Employee Rating

Customer service is top notch. From test driving a vehicle, to financing, to service after the purchase, I am very impressed. More

by Lesar98
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tyler Morphew , Andy Pegelow

Jun 25, 2024

Volkswagen of Duluth responded

We are thrilled to hear that you had an excellent experience with our customer service at VW of Duluth! From test driving and financing to after-purchase service, our team strives to provide top-notch assistance every step of the way. Your satisfaction is our priority, and we are delighted to have impressed you. Thank you for your wonderful feedback! Best regards, The VW of Duluth Team

June 15, 2024

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Employee Rating

Timely and convenient. Friendly service and appreciated the reminder of the current service interval. I am concerned over unknown cause of coolant level More

by arm4757
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rob Hakala, Daniel Huffman, Bill Fronckiewicz , Amber Blaylock, Justin Kyllonen, Luke Michelson, Trevor Oetter, Daytain Ward

Jun 17, 2024

Volkswagen of Duluth responded

Thank you for sharing your feedback on your recent visit to VW of Duluth. We're pleased to hear that you found our service timely and convenient and that our team was friendly and proactive about your service reminders. Regarding your concern about the coolant level, we take such matters seriously and would like to ensure everything is in perfect order with your vehicle. Please feel free to visit us again or contact our service department so we can take a closer look and address any issues to keep your vehicle running smoothly. Your safety and satisfaction are our top priorities!

June 14, 2024

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Employee Rating

nice and clean and they were prompt they explained the issue and I was in and out good and fast. More

by joe.kunshier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 17, 2024

Volkswagen of Duluth responded

We're glad to hear that your visit to VW of Duluth met your expectations! Ensuring our service is prompt, clear, and efficient is important to us. Thank you for taking the time to share your experience. We look forward to assisting you again in the future—fast, friendly, and professional service is what we strive to deliver every time. Drive safe!

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