Tanner Midthun | Page 2

They always do a great job when I bring my vehicle in for an oil change. an oil change. More

by KATHY13WEIST Verified Customer Verified Customer

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Great customer service and great knowledgeable staff also provides excellent discounts for new customers overall it was a great experience provides excellent discounts for new customers overall it was a great experience More

by OSCARPUENTE67 Verified Customer Verified Customer

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Professional service team. Excellent service. Very efficient process, like the video of my car. Thank you. Excellent service. Very efficient process, like the video of my car. Thank you. More

by MICHAELSPECTOR0510 Verified Customer Verified Customer

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Tucker is great! Very customer oriented, prompt and very professional to work wit. Look forward to doing so again. Very customer oriented, prompt and very professional to work wit. Look forward to doing so again. More

by ROCHELLE.WINN Verified Customer Verified Customer

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Had a great experience buying a Nissan Rouge from Walser Nissan. The sales team was very friendly and well-informed. Nissan. The sales team was very friendly and well-informed. More

by MOHIT SHARMA Verified Customer Verified Customer

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Great group of people to work with when purchasing a vehicle or having one worked on. vehicle or having one worked on. More

by DILLARDEA Verified Customer Verified Customer

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How much space will they give me for this review? First, we were on our way to buy a truck when we got a call from our sales person telling us the truck had sold over the weekend. 4 days later, I get First, we were on our way to buy a truck when we got a call from our sales person telling us the truck had sold over the weekend. 4 days later, I get a notification that the price had dropped on the truck. I called and the manager told me that the truck never sold and was available. So we went out to buy the truck. I asked the sales person, "what happened, you told me the truck was gone?" He said "well I just didn't want you to miss out on this deal Kyle!" ... he didn't listen to a word I said. Just auto replied with some canned dealership jargon. Oh and my name isn't Kyle. I corrected him, but he continued calling me Kyle until half way through the test drive, I continued to correct him, eventually he noticed in his paperwork that my name isn't Kyle. Regardless, this was my truck and I wasn't going to let my perception of the sales person keep me from buying it. During the paperwork, we noticed an issue with the pricing, which we were assured was not an issue. But it was, they had to redo all the paperwork and we had to sign everything again! Next, the guy whose job it is to detail vehicles wasn't "answering his phone." So our sales person ran out to "quickly" detail the truck after we had already spent nearly 3 hours filling out paperwork to complete the sale. We sat there for 40 minutes because they can't detail the vehicles on site, and apparently the only guy who details cars, just decided not to work that day without telling anyone. 3.5 hours for a cash deal. No accountability. No acknowledgement of any mistakes or poor service. I love my truck, but it has nothing to do with the dealership. I will avoid them in the future. It is a shame my truck was on their lot. This only scratches the surface of the experience at Walser Nissan Wayzata. But I am going to stop ranting. UPDATE: The dealership contacted me after I posted my experience. They apologized. This was the first time anyone took accountability for anything that happened. I appreciate that. But during the call, they also had to admit that there was another item they neglected to ask me for during the sale.... I then had to mail the documentation to them. I have cooled down since the original post. People make mistakes, and we all have bad days at work. I edited my choice of words a bit now that I have had time to cool off. But the rating, and the depiction of the transaction will remain as it all happened as described. More

by No thanks Verified Customer Verified Customer

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Enjoyed buying a car at Walser Nissan Wayzata. Process was quick and no pressure. I strongly recommend this dealership. Process was quick and no pressure. I strongly recommend this dealership. More

by producerdude22 Verified Customer Verified Customer

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I have had nothing but an exceptional experience with Walser Nissan of Wayzata. The staff is very willing to answer your questions and help you with all your questions and needs. My lease buying out ex Walser Nissan of Wayzata. The staff is very willing to answer your questions and help you with all your questions and needs. My lease buying out experience went smooth less and I can't say enough good things about Jesse, Tanner & Tom. I was worried it was going to be a nightmare but it ended up being just the opposite. The service department is always on time and answers all my questions. The coffee machine, water, and popcorn are always there while you are waiting. This was my first time buying a Nissan and I absolutely love it!! If I should ever want to buy another one this is the place I will come. Thank you Walser. More

by DEWEY112855 Verified Customer Verified Customer

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Everyone was very friendly and very helpful and knowledgeable. They took time to educate me about my new car and answer any questions I had knowledgeable. They took time to educate me about my new car and answer any questions I had More

by SALSABOB09 Verified Customer Verified Customer

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