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Tanya Ruiz
Tanya Ruiz at Sierra Chevrolet of Monrovia

Tanya Ruiz | Page 31

Service Advisor

Sierra Chevrolet of Monrovia

1450 S Shamrock Ave
Monrovia, CA 91016

4.8
363 Reviews
4.8

363 Reviews

Write a Review

Industry Experience

11 yrs, 9 mos

363 Reviews of Tanya Ruiz

August 29, 2023

Dealership Rating
Employee Rating

Service was fast and easy I was in and out. Tanya Ruiz was very helpful More

by Emilyyyf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 29, 2023

Sierra Chevrolet of Monrovia responded

Thanks so much for your positive feedback, Emily! We're glad Tanya did everything she could to be informative and make sure your visit was convenient. Thanks for choosing Sierra Chevrolet for your automotive needs!

August 26, 2023

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Employee Rating

Nice people helping you, great waiting area, and like the text messages letting me know the truck is ready. More

by rohernandez21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 28, 2023

Sierra Chevrolet of Monrovia responded

Thanks so much for the 5-star review! We truly appreciate your business as well as your kind feedback on our service department. We hope you'll continue to choose Sierra Chevrolet for all of your automotive needs. It is always our pleasure to be of service to you!

August 24, 2023

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Requested an oil change and service was completed within 1.5 hours. Thanks for everything. More

by ilovebutterflys
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 25, 2023

Sierra Chevrolet of Monrovia responded

Thank you for taking a moment to let us know how satisfied you were with this visit! We're pleased your Chevy's services were completed in a timely manner. We hope to make your next visit just as convenient!

August 24, 2023

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Employee Rating

The issue was not fixed. I was informed by my service as advisor that the lack of communication and excessive time to respond is customary within the car industry. Furthermor More

by ROBERTOSOLIS09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Print

August 18, 2023

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Knowledgeable and friendly agent, keep me posted during the process and good follow up with me. More

by HOLLYQQ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 18, 2023

Sierra Chevrolet of Monrovia responded

Hi, Holly! Thanks so much for your 5-star review of our service team. We're pleased they handled your visit with great care and responsive communication. We hope you'll continue to choose Sierra Chevrolet for your automotive needs!

August 16, 2023

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Employee Rating

Tanya was very accommodating and kind. I was out of town during the car service, and she was patient with my response times. More

by TYTRULLINGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 18, 2023

Sierra Chevrolet of Monrovia responded

Thanks for the positive feedback on Tanya! We're glad she took excellent care to stay in communication with you while your car was being serviced. We wish you the safest of travels until we meet again!

August 02, 2023

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Employee Rating

Tonya was a very awesome service associate had my vehicle out sooner than what I expected. Thank you Tanya you’re very good service associate More

by OSCARSHOTWHEELS2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 03, 2023

Sierra Chevrolet of Monrovia responded

Hi, Oscar! Thanks for giving credit to Tanya for making sure your vehicle was well taken care of. We hope you won't hesitate to give us a call when our team may assist you again. It's always our pleasure!

August 01, 2023

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Employee Rating

Professional and excellent customer service. They were caring knowledgeable and concerned about my safety and willing to go that extra mile to satisfy my automotive needs. More

by Oscar M. Flores, SR.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Hoffman, Douglas Sievertson, Mayra Neria, Will Cruz, Edwin Cardiel , Tanya Ruiz service department

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Aug 01, 2023

Sierra Chevrolet of Monrovia responded

Hi, Oscar! Thanks so much for the 5-star review of our team. Your safety and satisfaction are our top priorities, and we're happy your Chevy was well taken care of at this visit. We hope you'll continue to choose Sierra Chevrolet for your automotive needs!

July 29, 2023

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Employee Rating

great customer service, knowledgeable and professional staffs specially Tanya Ruiz. She's friendly and always has a smile on her face that make me feel welcome. More

by Huynhj2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Aug 01, 2023

Sierra Chevrolet of Monrovia responded

We're so happy to hear that! Thank you for your positive feedback on Tanya in our service department. We're pleased she always welcomes you and makes your automotive service a pleasant experience. We hope to be of service to you for many years to come!

July 28, 2023

Dealership Rating
Employee Rating

Make sure Tanya Ruiz is your service advisor, she’s the best! Outstanding customer service and communication! More

by FLORES.DANIEL426
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Jul 28, 2023

Sierra Chevrolet of Monrovia responded

Thanks so much! We sincerely appreciate your business, and we're delighted Tanya provided you with all the support and insight you needed to make this a great experience. Please remember us the next time you have any automotive needs. Pleasant travels until then!

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