Will Cruz

Sierra Chevrolet of Monrovia responded

Thank you for sharing your experience with us. We understand your frustration regarding the situation with your deposit and the delay in receiving it back. Your feedback is important to us, and we aim to improve our processes. If you would like to discuss this further, please feel free to contact us directly at Sierra Chevrolet. Our team appreciates your patience and hopes to have the opportunity to assist you better in the future. Sincerely, The Sierra Chevrolet Team

Sierra Chevrolet of Monrovia responded

Thank you for your amazing review! We’re glad to hear that our team at Sierra Chevrolet was friendly and helpful in assisting you with finding your new vehicle. It’s great to know we could work with you to stay within your budget. Your feedback is appreciated, and we look forward to seeing you again! Enjoy your new ride! Sincerely, The Sierra Chevrolet Team

Sierra Chevrolet of Monrovia responded

Thank you for your wonderful review! We're glad to hear that you had a great experience at Sierra Chevrolet and that our team, including Edwin and Magali, made you feel welcomed. We truly appreciate your feedback and look forward to seeing you again for your next visit! Sincerely, The Sierra Chevrolet Team

Sierra Chevrolet of Monrovia responded

Thank you for your wonderful review, Chase! We’re thrilled to hear that our sales and service teams at Sierra Chevrolet provided you with exceptional customer service and made you feel valued. Your feedback means a lot to us, and we look forward to assisting you again in the future! Sincerely, The Sierra Chevrolet Team

Sierra Chevrolet of Monrovia responded

Thank you for your feedback, Alexis! We're happy to hear that our team at Sierra Chevrolet provided you with great customer service and that you enjoyed our selection of vehicles and amenities. We look forward to serving you again in the future! Sincerely, The Sierra Chevrolet Team

Sierra Chevrolet of Monrovia responded

Thank you for your kind words! We at Sierra Chevrolet are happy to hear that you appreciated our efforts to help you get into the truck you wanted. Your satisfaction is our top priority, and it's great to know we could make it happen for you. We look forward to seeing you again. Sincerely, The Sierra Chevrolet Team

Sierra Chevrolet of Monrovia responded

Thank you so much for your kind words, Eana! We're thrilled to hear that you've chosen Sierra Chevrolet for your third truck purchase. Our sales and finance teams take pride in providing excellent service, and it's wonderful to know you had a great experience. We look forward to assisting you again in the future! Sincerely, The Sierra Chevrolet Team

Sierra Chevrolet of Monrovia responded

We acknowledge your review and are currently looking into the events you’ve detailed.

Sierra Chevrolet of Monrovia responded

Thank you for your feedback! We're glad to hear that you found our staff courteous and the preparation for your sale easy. We understand that the financial process can feel lengthy at times due to the necessary paperwork. We appreciate your patience and are always looking for ways to improve the experience at Sierra Chevrolet. If you have any further suggestions or concerns, please feel free to reach out to us. We hope to see you again! Sincerely, The Sierra Chevrolet Team

Sierra Chevrolet of Monrovia responded

Thank you for your wonderful review! We're thrilled to hear that Cruz and his team at Sierra Chevrolet made your car purchase a smooth process. It's great to know that your trip from San Diego was worth it. We appreciate your kind words and look forward to assisting you again in the future! Sincerely, The Sierra Chevrolet Team