Tanya Ruiz
Tanya Ruiz at Sierra Chevrolet of Monrovia

Tanya Ruiz | Page 30

Service Advisor

Sierra Chevrolet of Monrovia

1450 S Shamrock Ave
Monrovia, CA 91016

4.7
316 Reviews
4.7

316 Reviews

Write a Review

Industry Experience

11 yrs, 4 mos

316 Reviews of Tanya Ruiz

April 03, 2023

Dealership Rating
Employee Rating

Tanya Ruiz, was very attentive to my time and took care of me quickly. She even called me when my car was ready since the text messaging was not working properly. Overall quick service and took care of my More

by Bonny Tsang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 04, 2023

Sierra Chevrolet of Monrovia responded

Bonny, thanks for stopping by to give credit to Tanya for proper and thorough automotive service and communication. We're delighted she made sure your vehicle's needs were handled with urgency to get you safely back on the road in a timely manner. We look forward to working with you again some day!

March 28, 2023

Dealership Rating
Employee Rating

Tanya Ruiz was very helpful she offered me a ride to get breakfast, i will only return as long is she is there. The only thing i did not like was that the tv was not on in the waiting room. More

by Manuel
Recommend Dealer
Yes

March 23, 2023

Dealership Rating
Employee Rating

I ha Great service here professional service and everything that I asked for was done well More

by arciniega0913
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 24, 2023

Sierra Chevrolet of Monrovia responded

Thank you for sharing your 5-star review of our service team! We're always looking for ways to make your experience even better, and we're delighted this visit was a great value to you. We'll see you at your next appointment!

March 22, 2023

Dealership Rating
Employee Rating

Great customer service. Even matched my less expensive quote from another dealership. Great service all the way around. More

by agalindo23
Recommend Dealer
Yes
Mar 22, 2023

Sierra Chevrolet of Monrovia responded

That's awesome! Thanks for sharing your wonderful experience with us. We're so happy Tanya accommodating a price match on the services you needed, to make this a totally satisfying and valuable visit. We hope to work with you again some day. Thanks for choosing Sierra Chevrolet!

February 28, 2023

Dealership Rating
Employee Rating

As a first time car buyer (with my dad), Mr. Alfonso Hernandez of Sierra Chevrolet made it a simple process to buy the best value electric vehicle on the market. More

by brady1026
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Mike Hoffman, Christian Zuno, Douglas Sievertson, Samantha Peinado, Mayra Neria, Joe Jimenez , Terry Quinn, Abraham Tovar, John Twiford, Alfonso Hernandez

Mar 02, 2023

Sierra Chevrolet of Monrovia responded

Congratulations on the purchase of your new EV, Brady! We're absolutely delighted to know how happy you were with the service Alfonso and the Sierra Chevrolet team provided for you. We wish you every happiness such a vehicle has to offer and look forward to seeing you again some day!

February 28, 2023

Dealership Rating
Employee Rating

Got service at Sierra last Saturday. Tanya Ruiz was friendly and helpful and kept me updated on everything that was being done to the car, along with an ETA for completion. I will be cer More

by klmorrison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 28, 2023

Sierra Chevrolet of Monrovia responded

That's great news! We're happy you enjoyed working with Tanya in our service department last weekend. We hope to make your next appointment just as convenient. Safe travels until then!

February 01, 2023

Dealership Rating
Employee Rating

I am a repeat customer because I was so happy with my last car experience . More

by Karen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Hoffman, Christian Zuno, Douglas Sievertson, Samantha Peinado, Mayra Neria, Joe Jimenez , Terry Quinn, Abraham Tovar, John Twiford, Edwin Very polite and knowledgeable.

Feb 01, 2023

Sierra Chevrolet of Monrovia responded

Thanks so much, Karen! We sincerely appreciate your continued business and your positive feedback. It is always our pleasure to help you with your automotive needs and we hope to continue serving you for years to come. Best wishes to you on all your upcoming travels until we meet again!

Feb 01, 2023

Karen responded

Thank you

January 19, 2023

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Employee Rating

Tanya Ruiz is always helpful and keeping me informed of work needed and done. I am always satisfied with my experience More

by tclipps
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 19, 2023

Sierra Chevrolet of Monrovia responded

Hey, tclipps! Thanks for letting us know how pleased you were with the insightful service you received from Tanya. We're happy she made sure your Chevy received all the proper care before sending you safely back to the road. We look forward to making your next appointment with Tanya just as superb!

January 06, 2023

Dealership Rating
Employee Rating

Fast service. Customer waiting area very clean Tanya Ruiz, my contact person was wonderful and on top of all my needs. Very professional. More

by leveretteanne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 09, 2023

Sierra Chevrolet of Monrovia responded

Thanks for stopping by to let us know how satisfied you were with your service visit! We're glad Tanya made sure you were well taken care of. Please don't hesitate to give us a call if we may ever assist you in any way. It would be our pleasure to work with you again!

January 04, 2023

Dealership Rating
Employee Rating

They were knowledgeable. Bridget Was extremely helpful and went out of her way to answer all of my questions, and directed me in the appropriate direction. A true asset. More

by Nina2023
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bridget

Jan 04, 2023

Sierra Chevrolet of Monrovia responded

Hi, Nina! Thank you for sharing your positive feedback with us! We're delighted to know of your satisfaction with Bridget's efforts to provide a valuable and informative service visit for you and your Chevy. Please don't hesitate to call us up if Bridget and the team may ever assist you again. It is always our pleasure!

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