Tara Drolla | Page 6

Very happy with all aspect of the trade in and buying experience at Rainbow Northshore Buick GMC experience at Rainbow Northshore Buick GMC More

by blakehuffstutler Verified Customer Verified Customer

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The sale person didn't tell me that the vehicle was in a wreck. I had to find out from another insurance company that it was in a wreck when I was trying to shop around for new insurance. When I ask the sal wreck. I had to find out from another insurance company that it was in a wreck when I was trying to shop around for new insurance. When I ask the salesman why they trade it in he said they want to upgrade. More

by AOFIRE940 Verified Customer Verified Customer

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I called this dealership first thing in the morning telling them I am very interested in a truck they have for sale and asked how to start the process of buying it. The person I spoke to wasn’t overly telling them I am very interested in a truck they have for sale and asked how to start the process of buying it. The person I spoke to wasn’t overly helpful and didnt seem to take me serious. After getting my finances in order I called back letting them know I was going to come the next day and drive the 4.5 hours to pick the truck up. I asked how I could secure the truck so that it was not sold. I was told they would send me a link to put a deposit down. After about 20 min of not getting an email I wrote them to ensure they had my email correct, they responded that they would not sell me the truck unless I financed through them. WHAT? I called and spoke with them, and I let them know I am a veteran and I use only my military bank for all my finances and loans. I was told the manager would call me in 30 min. After an hour passed and no one called me I called them back, only to have them tell me they will not sell it to me because I live out of state and because I will not finance with them. They also informed me that someone had shown up and they planned to sell the truck to them. This place is unprofessional and does not support veterans. More

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Did a great over all inspection, then called with the results. Very friendly and Professional. Tara kept me in contact regarding my vehicle and what needed to be done as soon as she found out. She was results. Very friendly and Professional. Tara kept me in contact regarding my vehicle and what needed to be done as soon as she found out. She was also very knowledgeable, with no issue answering my questions. More

by KNWARNER78 Verified Customer Verified Customer

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We had a great experience with the team at Rainbow Gmc dealership of Covington. They were accodomating, honest, and helpful with during our visit. The whole process was quick and easy. dealership of Covington. They were accodomating, honest, and helpful with during our visit. The whole process was quick and easy. More

by trmtran1 Verified Customer Verified Customer

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Darren provides always the best service for his clients. This facility has always and it’s sales staff are friendly and helpful. Receptionist are very kind. This facility has always and it’s sales staff are friendly and helpful. Receptionist are very kind. More

by GABRIEL HERRERA Verified Customer Verified Customer

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The Rainbow staff is a very friendly and professional group that will help you get the best deal out there. I will continue to shop there for my future vehicles. group that will help you get the best deal out there. I will continue to shop there for my future vehicles. More

by randyrat69 Verified Customer Verified Customer

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Very pleased how everything turned out love my new truck thank you guys you really made my day thank you guys you really made my day More

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The dealership did a great job. A J Batlle, Tara and the finance guy( I don’t remember his name) were very nice and helpful. Thanks for a great experience! A J Batlle, Tara and the finance guy( I don’t remember his name) were very nice and helpful. Thanks for a great experience! More

by Lewisbecnel Verified Customer Verified Customer

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Service personnel were very professional, had the paperwork prepared for my appointment and the service was performed quickly and correctly. Overall great experience. paperwork prepared for my appointment and the service was performed quickly and correctly. Overall great experience. More

by CWF452 Verified Customer Verified Customer

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