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Tara Nelson
Tara Nelson at Shottenkirk Toyota

Tara Nelson

Warranty Administrator

Shottenkirk Toyota

5333 Broadway Street
Quincy, IL 62301

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4.9
36 Reviews
4.9

36 Reviews

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36 Reviews of Tara Nelson

February 10, 2026

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Employee Rating

Great place to do business. Always easy to get appointments, and friendly, and sales people and all staff are always ready to help! More

by thomas.bruce1957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Candi Erwin

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Feb 10, 2026

Shottenkirk Toyota responded

Thank you for sharing how easy it was to schedule and how our team greeted you with a smile. We’re glad to have taken care of your Toyota and look forward to your next visit.

February 09, 2026

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Always prompt and quick with friendly service. All questions are answered. The dealership is clean and the people are friendly. More

by CindyLou
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Workmanship
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Recommend Dealer
Yes
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Feb 09, 2026

Shottenkirk Toyota responded

Thank you for trusting us with your Toyota RAV4 service. It’s great to hear our team addressed your questions quickly and that you found our facility clean and welcoming. We look forward to assisting you again.

February 05, 2026

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The service people were very kind, courteous, and prompt and very helpful Very pleasant to work with More

by ptflachs
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Candi Erwin

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Feb 05, 2026

Shottenkirk Toyota responded

It’s wonderful to hear our service team was prompt and helpful while caring for your Toyota Highlander. Candi and Tara appreciate your kind words. We look forward to assisting you again.

January 28, 2026

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Were very quick to work me in after an accident to get me back on the road home! Got me in Monday afternoon and back on the road by Tuesday late afternoon! Appreciate everything! More

by kathyedwards1952
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Candi Erwin , Scott

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Jan 28, 2026

Shottenkirk Toyota responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Shottenkirk Toyota. We look forward to having you as one of our valued customers for many more years to come! We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota of Quincy!

January 17, 2026

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Greet service. Nice when they know you by name. Always friendly and offering to help. More

by Mcgregorclan1985
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Candi Erwin

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Jan 17, 2026

Shottenkirk Toyota responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Shottenkirk Toyota! We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota of Quincy!

January 15, 2026

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Service for my vehicles has been top notch. They listen to all my concerns and needs. Give a sense of importance to being one of their customers. Very proactive in scheduling, maintenance, repa More

by Melanierrk
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Candi Erwin , Derrick

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Jan 15, 2026

Shottenkirk Toyota responded

Thank you for choosing Shottenkirk Toyota. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota of Quincy!

January 05, 2026

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Very professional dealership. Everyone was very friendly while taking care of my automotive needs. I would recommend this automotive business to anyone in needs of vehicle repairs More

by Drw314
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Candi Erwin

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Jan 05, 2026

Shottenkirk Toyota responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota of Quincy!

December 26, 2025

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Employee Rating

Where on time fast and help fullnice understanding the waiting area. Was very clean and comfortable More

by m.gpa5281956
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Candi Erwin , no shure everyone was good

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Dec 27, 2025

Shottenkirk Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Shottenkirk Toyota. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota of Quincy!

November 26, 2025

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Employee Rating

They squeezed me in immediately as an emergency oil loss/change. Also did the tire rotation. So I appreciated their help. Also spent time talking to Ms. Bruns salesperson. More

by creativs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anette Bruns, Candi Erwin

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Nov 27, 2025

Shottenkirk Toyota responded

Thank you so much for your excellent review! We are so glad that our service team had the opportunity to work with you, and we are thrilled that you found your experience with us here at Shottenkirk Toyota to be a positive one. Please don't hesitate to reach out if you need anything else. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota of Quincy!

November 25, 2025

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Employee Rating

Shottenkirk Toyota has been responsive to my needs and concerns. Everyone I've had contact with have been very courteous and professional. More

by mw13722
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 25, 2025

Shottenkirk Toyota responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota of Quincy!

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