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Tara Nelson
Tara Nelson at Shottenkirk Toyota

Tara Nelson | Page 2

Warranty Administrator

Shottenkirk Toyota

5333 Broadway Street
Quincy, IL 62301

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4.9
43 Reviews
4.9

43 Reviews

Write a Review

43 Reviews of Tara Nelson

January 28, 2026

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Employee Rating

Were very quick to work me in after an accident to get me back on the road home! Got me in Monday afternoon and back on the road by Tuesday late afternoon! Appreciate everything! More

by kathyedwards1952
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Candi Erwin , Scott

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Jan 28, 2026

Shottenkirk Toyota responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Shottenkirk Toyota. We look forward to having you as one of our valued customers for many more years to come! We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota of Quincy!

January 17, 2026

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Employee Rating

Greet service. Nice when they know you by name. Always friendly and offering to help. More

by Mcgregorclan1985
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Candi Erwin

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Jan 17, 2026

Shottenkirk Toyota responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Shottenkirk Toyota! We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota of Quincy!

January 15, 2026

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Employee Rating

Service for my vehicles has been top notch. They listen to all my concerns and needs. Give a sense of importance to being one of their customers. Very proactive in scheduling, maintenance, repa More

by Melanierrk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Candi Erwin , Derrick

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Jan 15, 2026

Shottenkirk Toyota responded

Thank you for choosing Shottenkirk Toyota. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota of Quincy!

January 05, 2026

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Employee Rating

Very professional dealership. Everyone was very friendly while taking care of my automotive needs. I would recommend this automotive business to anyone in needs of vehicle repairs More

by Drw314
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Candi Erwin

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Jan 05, 2026

Shottenkirk Toyota responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota of Quincy!

December 26, 2025

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Employee Rating

Where on time fast and help fullnice understanding the waiting area. Was very clean and comfortable More

by m.gpa5281956
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Candi Erwin , no shure everyone was good

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Dec 27, 2025

Shottenkirk Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Shottenkirk Toyota. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota of Quincy!

November 26, 2025

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Employee Rating

They squeezed me in immediately as an emergency oil loss/change. Also did the tire rotation. So I appreciated their help. Also spent time talking to Ms. Bruns salesperson. More

by creativs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anette Bruns, Candi Erwin

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Nov 27, 2025

Shottenkirk Toyota responded

Thank you so much for your excellent review! We are so glad that our service team had the opportunity to work with you, and we are thrilled that you found your experience with us here at Shottenkirk Toyota to be a positive one. Please don't hesitate to reach out if you need anything else. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota of Quincy!

November 25, 2025

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Employee Rating

Shottenkirk Toyota has been responsive to my needs and concerns. Everyone I've had contact with have been very courteous and professional. More

by mw13722
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 25, 2025

Shottenkirk Toyota responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota of Quincy!

November 15, 2025

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Employee Rating

Kind, courteous, and reliable. The shuttle is great! Tommy hauled both my dog and myself back to the stables. More

by julie.inghram
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Candi Erwin , Kevin is an excellent mechanic and Tommy does a great job driving the shuttle.

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Nov 15, 2025

Shottenkirk Toyota responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota of Quincy!

October 30, 2025

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Employee Rating

Staff is always courteous and problems are addressed promptly. Loaner or courtesy delivery is a wonderful service. I have shared my complete satisfaction with many friends and relatives. More

by jimhenry49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Blankenship

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Oct 30, 2025

Shottenkirk Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota of Quincy!

October 07, 2025

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Employee Rating

Quick service and thorough explanation of what our vehicle needed for repairs. filler word, filler word More

by agriland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Candi Erwin

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Oct 07, 2025

Shottenkirk Toyota responded

Thanks for sharing about your experience with Shottenkirk Toyota. We appreciate your business and hope to see you again soon! We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota of Quincy!

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