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Tara Nelson
Tara Nelson at Shottenkirk Toyota

Tara Nelson

Warranty Administrator

Shottenkirk Toyota

5333 Broadway Street
Quincy, IL 62301

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4.9
19 Reviews
4.9

19 Reviews

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19 Reviews of Tara Nelson

July 02, 2025

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I’m always satisfied with Shottenkirk Toyota Quincy. All the staff and mechanics treat the customers with the most respect . To tell the truth they are like family. More

by Tundrastruck !!!!!!!
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Recommend Dealer
Yes

Other Employees Tagged: Aaron Peters, Mike O'Hara, Kathleen Boone, Anette Bruns, Patrick Hasting, Ricky Kuczwara, Candi Erwin

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June 30, 2025

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Came in for a part add on. Greeted promptly and the work was done in a timely manner. More

by RMWM
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Candi Erwin

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June 26, 2025

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Good quality staff, very polite and very professional. Very clean environment, easy access to relax and enjoy while getting quality work done. Thank you! More

by knobisdesign
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Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Patrick Hasting, Ricky Kuczwara, Candi Erwin

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Jun 27, 2025

Shottenkirk Toyota responded

Hi, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Toyota!

June 25, 2025

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Everyone at the dealership had a smile, service advisors were super helpful and was even approached by the sales team to make sure that I didn’t need anything. All around great experience and will return. More

by Aaron Peters
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Candi Erwin

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Jun 26, 2025

Shottenkirk Toyota responded

Aaron, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

June 23, 2025

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Their pick up service is so convenient and affordable! Love it! Will definitely use it again. More

by janis
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Recommend Dealer
Yes
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Jun 24, 2025

Shottenkirk Toyota responded

Janis, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Toyota in the future!

June 19, 2025

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Dealership has always done a great job from sales to there service department would highly recommend More

by eriley158
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Recommend Dealer
Yes
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Jun 20, 2025

Shottenkirk Toyota responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Toyota!

June 01, 2025

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Shottenkirk Toyota always takes the best care of me! I wouldn't go anywhere else! They found a car I love & can afford (Thank you Dallas, Tracy & Josh!!) and the first issue I've had with it they took c More

by Dana Simmons
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tracy Job, Dallas Job, Josh Davis, Candi Erwin

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Jun 03, 2025

Shottenkirk Toyota responded

Dana, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Toyota!

May 21, 2025

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Very nice and professional persons. They give you an estimate and stick with it always More

by stotts4
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Candi Erwin , Zach

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May 22, 2025

Shottenkirk Toyota responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Toyota in the future!

November 08, 2024

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Employee Rating

I had an audio alert go off in my Lexus while I was in Quincy for the day. Shottenkirk Toyota got my car into the shop, diagnosed the problem, and got me back on the road in an hour, and didn't charge a p More

by LFRANK2796
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Candi Erwin , Scott

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Nov 11, 2024

Shottenkirk Toyota responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

October 31, 2024

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Employee Rating

Helpful that they provided transportation Quick and efficient to customers waiting in lobby..thank you More

by DSYEATER
Service Price Transparency
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Service Time
Recommend Dealer
Yes
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Nov 01, 2024

Shottenkirk Toyota responded

Hi, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Toyota!

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