Tara Overall

I was truly impressed by the service I received. Tara set me up with a loaner and arranged everything in just a few minutes, and when I returned to pick up the car she went through everything and ag Tara set me up with a loaner and arranged everything in just a few minutes, and when I returned to pick up the car she went through everything and again I was in and out in just a few minutes and I could not have had a better experience. More

by james@jamesccook.com Verified Customer Verified Customer

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Tara was very professional and the vehicle service was completed by time that Tara promised. completed by time that Tara promised. More

by jimtilney Verified Customer Verified Customer

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If you enjoy being gaslit by Pinocchio Kathy Register and her team while paying for top-tier coverage(Platinum Extra Care), this Lexus dealership is a “five-star” experience. I purchased the Platinum Extende her team while paying for top-tier coverage(Platinum Extra Care), this Lexus dealership is a “five-star” experience. I purchased the Platinum Extended Warranty-supposedly the gold standard-and was told my reimbursement for a TPMS sensor wasn't covered because it was 'broken.' Apparently, internal failure during normal driving doesn't count unless it fits their narrative. The manager or who ever she is confidently misinformed me (nice try), then doubled down when challenged. Either they don't know what the warranty covers, or they're hoping I don't. Pro tip: read your contract and come armed with the truth. You'll need it! More

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Tara listen to my concern about my tire issue and changed my appointment from Saturday to Thursday which was a relief for me. She also noticed that I was going to be due an oil change so arranged for that t my appointment from Saturday to Thursday which was a relief for me. She also noticed that I was going to be due an oil change so arranged for that to be done the same time as the tire issue. I am happy to have Tara as my service advisor. More

by rschwab1130 Verified Customer Verified Customer

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Only been there twice, once to buy the car and 2nd time for 5,000 miles service. Both were good experiences, for 5,000 miles service. Both were good experiences, More

by windflower-fl Verified Customer Verified Customer

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Excellent dealership . Howard Kent was our salesperson. very smooth and efficient sales process.I bought my ES 350 from them and was looking for a new RX for my wife. Antho Howard Kent was our salesperson. very smooth and efficient sales process.I bought my ES 350 from them and was looking for a new RX for my wife. Anthony Burrano on one occasion and Tina Klein on the other helped with the financing. The owner of the dealership is always there . Very friendly atmosphere. The reception and the service is excellent. This is the go-to dealership. More

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Excellent! !! Very competent and patient. Especially in view of the fact we arrived at the Dealership WITH NO APPOINTMENT and our issue was resolved. Don't se !! Very competent and patient. Especially in view of the fact we arrived at the Dealership WITH NO APPOINTMENT and our issue was resolved. Don't see that level of service often anymore. More

by cthigpen58 Verified Customer Verified Customer

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Strongly recommend your services due to the professional staff and organization. I will return for more timely services. staff and organization. I will return for more timely services. More

by beblair58 Verified Customer Verified Customer

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I had a superb experience at Lexus and Carlton is the most kind and knowledgeable. most kind and knowledgeable. More

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Everything was perfect! !! Valet exceptional too! Thank you and look forward to seeing you at the next service. !! Valet exceptional too! Thank you and look forward to seeing you at the next service. More

by jennifersessions Verified Customer Verified Customer

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