Tate Pumphrey
Tate Pumphrey at Shottenkirk Chevrolet
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Tate Pumphrey | Page 9

Service Advisor

Shottenkirk Chevrolet

755 W. Hickman Rd
Waukee, IA 50263

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4.6
96 Reviews

Tate has multiple years of customer service experience. His greatest passions in life are being outdoors hunting, fishing, and being with family and friends. Tate's next biggest adventure is getting married to his fiance' next year!

Dealership Experience

3 yrs, 10 mos

Industry Experience

5 yrs, 10 mos

Languages Spoken

English English

4.6

96 Reviews

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96 Reviews of Tate Pumphrey

September 09, 2023

Dealership Rating
Employee Rating

Consistent courteous service usually in reasonable amount of time. They have worked me in to meet my own time issues and gave me alternative possibilities on replacement parts. More

by SENNSATIONAL
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Scott Cooper , Carl Hines

Sep 11, 2023

Shottenkirk Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

September 04, 2023

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Employee Rating

Shottenkirk has been great. GM’s customer service has been terrible. Had my truck in 3 separate times for the same issue and feels like GM just wants parts thrown at it with n More

by CALONG95
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Scott Cooper

Sep 05, 2023

Shottenkirk Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Shottenkirk Chevrolet, we look forward to having you as a valued customer for many years to come!

August 31, 2023

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They were very responsive when I needed to schedule an appointment to have my stabiltrac looked at and they discovered my power steering line was cracked. They completed it the same day and even drove me More

by RICHMARSOLAIS
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Recommend Dealer
Yes
Sep 01, 2023

Shottenkirk Chevrolet responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Shottenkirk Chevrolet, we look forward to having you as one of our valued customers for many more years to come!

August 31, 2023

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This dealership has Ben good for me and all my vehicles good service. And it's a good atmosphere and good people. More

by reelf
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Recommend Dealer
Yes
Sep 01, 2023

Shottenkirk Chevrolet responded

Thanks for sharing your thoughts about your experience with Shottenkirk Chevrolet. We appreciate your business and hope to see you again soon!

August 30, 2023

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Employee Rating

Tate was great in keeping me posted on the parts arrival and ETA for completion. Still waiting for him to call me about a question I had after picking up vehicle. More

by teresacase
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Aug 30, 2023

Shottenkirk Chevrolet responded

Thank you, Teresa! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Shottenkirk Chevrolet.

August 30, 2023

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They were helpful when I needed a vehicle and they were very helpful when the vehicle needed repaired. More

by Christopher Johnson
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jason Wells , Samir Kantarevic

Aug 30, 2023

Shottenkirk Chevrolet responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Christopher, and we are thrilled that you found your experience with us here at Shottenkirk Chevrolet to be a positive one. Please don't hesitate to reach out if you need anything else.

August 28, 2023

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They gave us a estimate before the work was done, it was a fair estimate. They were professional, and the vehicle was done when promised. More

by wonktoye
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Aug 29, 2023

Shottenkirk Chevrolet responded

Thank you! Tate and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Shottenkirk Chevrolet.

August 23, 2023

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Employee Rating

They are all about Customer Service. I have been buying vehicles there since 2005 because they take great care of me when I need Service. More

by Steve Peers
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Lee Fisher, Scott Cooper, Colby Oberembt , Dylan Miller

Aug 24, 2023

Shottenkirk Chevrolet responded

Thanks for sharing your thoughts about your experience with Shottenkirk Chevrolet. We appreciate your business and hope to see you again soon!

August 19, 2023

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Employee Rating

We have been pleased with the service of our 1984 Corvette. We prefer Schottenkirk over other dealerships on the area. More

by RayH
Service Price Transparency
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Recommend Dealer
Yes
Aug 21, 2023

Shottenkirk Chevrolet responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you, Ray, for choosing Shottenkirk Chevrolet!

August 19, 2023

Dealership Rating
Employee Rating

Tate heard me out on what problem I had and was committed to helping me out . More

by JCARLSON5
Service Price Transparency
Service Time
Recommend Dealer
Yes
Aug 21, 2023

Shottenkirk Chevrolet responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Tate met your expectations. Thank you again for choosing Shottenkirk Chevrolet, we look forward to having you as one of our valued customers for many more years to come!

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