Tawny Gray

I am extremely disappointed in the management at Land Rover Hinsdale. I purchased a 2025 Range Rover Sport V8 with only 170 miles—essentially a brand-new vehicle. A major part of the agreement and the ad Rover Hinsdale. I purchased a 2025 Range Rover Sport V8 with only 170 miles—essentially a brand-new vehicle. A major part of the agreement and the advertised incentive was a 7-year/100,000-mile powertrain warranty included at no extra cost. After the sale, the General Manager refused to honor this agreement. Instead of providing the promised coverage, he attempted to charge me "dealer cost" for the warranty that was supposed to be included with the purchase. Despite bringing this to his attention and pointing out that the car was advertised with this backing, he refused to fix the situation. It is unacceptable for a premium dealership to lure customers in with high-value warranty promises and then attempt to upsell them on those same items after the fact. If you are looking for transparency and a dealership that honors its word, I suggest looking elsewhere. This is not the level of integrity I expected from Land Rover. More

by anisrauf Verified Customer Verified Customer

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Tawny was phenomenal. Super polite, not pushy, answered any and all questions, great to chat with through the whole process. Made the buying experience enjoyable. Super polite, not pushy, answered any and all questions, great to chat with through the whole process. Made the buying experience enjoyable. More

by billybrule Verified Customer Verified Customer

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The main reason is the high interest rate of 7. 79% on certified 2025, credit score over 800. It seems dishonest to me, not good. November 2025. 79% on certified 2025, credit score over 800. It seems dishonest to me, not good. November 2025. More

by RKEATING526 Verified Customer Verified Customer

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I was pleased the service from Jon and he explained to me what my vehicle needed for service which a oil change and asked for anything else and I said I will come next time what my vehicle needed for service which a oil change and asked for anything else and I said I will come next time More

by vachachirajoshua Verified Customer Verified Customer

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We couldn't find the car we wanted locally, so we looked at Illinois dealers and JLR Hinsdale had the perfect match. Tawny made the buying process painless and we love the Defender! at Illinois dealers and JLR Hinsdale had the perfect match. Tawny made the buying process painless and we love the Defender! More

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Agnes and Tawny made my purchase at Land Rover Hinsdale as smooth as possible! If you are considering any Land Rover products, I cannot recommend these two representatives enough, even for out-of-state buy as smooth as possible! If you are considering any Land Rover products, I cannot recommend these two representatives enough, even for out-of-state buyers! More

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Had the best experience at this car dealership. Would highly recommend them and go see Tawny! Would highly recommend them and go see Tawny! More

by deannaclark Verified Customer Verified Customer

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Beautiful facility with low pressure sales approach and knowledgeable staff. Great selection of vehicles available on site. knowledgeable staff. Great selection of vehicles available on site. More

by mdavalle Verified Customer Verified Customer

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Worked with great people to purchase a great vehicle at this dealership. Would highly recommend. this dealership. Would highly recommend. More

by jryba0 Verified Customer Verified Customer

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First time and very hesitant to do business with a new dealer. But very happy with the service and follow up. Specifically with our salesman Sam. He really-really went above and beyond, not your pushy sal dealer. But very happy with the service and follow up. Specifically with our salesman Sam. He really-really went above and beyond, not your pushy salesman and that is huge for us. From 1st contact to end, he was very much involved making sure our purchase experience was great. Overall, the Team @Land Rover Hinsdale have done a Fantastic JOB! -Thank you! More

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