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Taylor Adams
237 Reviews
237 Reviews
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237 Reviews of Taylor Adams
Verified Customer
June 11, 2025
Taylor has been giving me great service since I moved here in 2021. This time was no different. Also, the valet service is always outstanding from London and I believe his name was Seth. The are very cou here in 2021. This time was no different. Also, the valet service is always outstanding from London and I believe his name was Seth. The are very courteous and friendly. In my olden days I was a Service Manager, and I would be honored to have all these people on my team. Thanks again for the great service. Ray Hanna More
by rphanna_2000
June 11, 2025
Purchased several car at this dealership. In fact waiting on one that I ordered in February. I’ve always been very happy with the buying process and the service department. Highly recommend In fact waiting on one that I ordered in February. I’ve always been very happy with the buying process and the service department. Highly recommend this dealership. More
by jillholbrook
Other Employees Tagged: Rossie Sewell
June 10, 2025
Very efficient and friendly had rental available immediately.. keep you updated on my new cars progress. immediately.. keep you updated on my new cars progress. More
by mjackson6315
Other Employees Tagged: Trish Cheaney, Rachel Alvey , Franklin Wood
June 07, 2025
Excellent care and prompt service. Their waiting room and show room are very clean. Their staff are top notch, polite and caring. The few times I've had my Lyriq serviced it was servic Their waiting room and show room are very clean. Their staff are top notch, polite and caring. The few times I've had my Lyriq serviced it was serviced correctly the first time and always returned very clean. I'm a happy camper. More
by Helen10
Other Employees Tagged: Trish Cheaney, Edward Munez
May 31, 2025
Deeann in Cadillac is awesome. Came to get oil changed. Left with new lyric. Yippee ✅ Came to get oil changed. Left with new lyric. Yippee ✅ More
by mjackson6315
Other Employees Tagged: Dee Ann Potendyk, Shellie Tait , Sheldon Jeffcoat
May 29, 2025
I arrived about 2:30pm and stated I must leave to get my children by a certain hour. 5:00pm along and I was still sitting in the waiting room and had to leave. My car wasn’t done with the simple oil change children by a certain hour. 5:00pm along and I was still sitting in the waiting room and had to leave. My car wasn’t done with the simple oil change and wash (I mentioned upon arrival that I had been there previously for 4 hours and could not do that today). She laughed and stated I would definitely not be there 4 hours. My car came out half done then she kept the keys on her desk forcing me to return and causing me to be even later. She put some of my mats back in place and hand wiped the water droplets left on my car, but shop stuff was left in my back seat. When I arrived for the oil change and when I was given the bill, I mentioned the coupon I brought at my last oil change was missed and it had to be put on this one as promised last time. She forgot again too. She had to fix the bill. While this was my home dealership, I’m going back to the one in Grapevine from now on. More
by TEAHENTON
May 29, 2025
Taylor got me in quick, documenting my woes. She quickly arranged for me to get a ride home. The next day, I was picked up at my house, driven back to James Wood, where Taylor went over the work She quickly arranged for me to get a ride home. The next day, I was picked up at my house, driven back to James Wood, where Taylor went over the work performed and charges incurred, and then checked me out. Well done, Taylor! More
by RLHOFER
Other Employees Tagged: Rachel Alvey
May 27, 2025
James Wood is a very good Dealership, it has very good customer service and people. customer service and people. More
by martin.gonzales7
Other Employees Tagged: Jarrett Abel, Edwin Chan, Samantha Oliphant, Gavynn Norris, Rachel Alvey
