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Taylor Johnson

Overview Reviews (44) Inventory (284)

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Taylor Johnson

Service Advisor

Executive Kia

1164 North Colony Rd
Wallingford, CT 06492

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4.9

44 Reviews

Overview Reviews (44) Inventory (284)

4.9

44 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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44 Reviews of Taylor Johnson

February 19, 2026

Dealership Rating

Employee Rating

Clean, easy to get an appointment. Always letting me know what work is being done on my car. This appointment I asked for a ride to go shopping and they arranged for me to be dropped o Always letting me know what work is being done on my car. This appointment I asked for a ride to go shopping and they arranged for me to be dropped off and picked at a local department store. More

by kahansen2327

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Feb 19, 2026 -

Executive Kia responded

Thank you for sharing your five-star experience. We’re glad scheduling was easy for your Kia service, you received clear updates, and Taylor arranged the ride so you could shop. Let us know if we can help again. Carl Maratta Service Manager

February 09, 2026

Dealership Rating

Employee Rating

Courteous and efficient Taken on time, informed and updated us on progress Thank you for taking such good care of us updated us on progress Thank you for taking such good care of us More

by VAMCD5755

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Taylor Johnson

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Feb 09, 2026 -

Executive Kia responded

It’s great to hear our team was on time and kept you updated. Taylor is glad you felt well cared for during your visit. Thank you for trusting us with your Kia.

February 03, 2026

Dealership Rating

Employee Rating

Accommodating Kept me informed Resolved any concerns that came up Taylor was a pleasure to talk too. came up Taylor was a pleasure to talk too. More

by BRENDA.BROWN

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Taylor Johnson

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Feb 04, 2026 -

Executive Kia responded

It’s great to hear we accommodated you, kept you informed, and resolved every concern during your Kia Sorento service. Taylor enjoyed working with you throughout the process. Thank you for trusting us, and we look forward to assisting you again.

January 16, 2026

Dealership Rating

Employee Rating

Loved the new place Loved the easy in and out of the service, appreciated the drive to and from work, tires look great service, appreciated the drive to and from work, tires look great More

by Frank

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Taylor Johnson

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Jan 16, 2026 -

Executive Kia responded

Thanks for sharing about your experience with Executive Kia. We appreciate your business and hope to see you again soon! Carl Maratta Service Manager

January 16, 2026

Dealership Rating

Employee Rating

Loved the new place Loved the easy in and out of the service, appreciated the drive to and from work, tires look great service, appreciated the drive to and from work, tires look great More

by Frank

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Taylor Johnson

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Jan 16, 2026 -

Executive Kia responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Carl Maratta Service Manager

January 14, 2026

Dealership Rating

Employee Rating

Very Knowledgeable and friendly. Great service. Accommodating to my needs. Offered to drive me to work if needed. Great service. Accommodating to my needs. Offered to drive me to work if needed. More

by TSEEKER1313

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Rick Parbhunath, Tyler Yasensky, Dash Peterson

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Jan 14, 2026 -

Executive Kia responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Carl Maratta Service Manager

January 14, 2026

Dealership Rating

Employee Rating

Car was bought in for an oil change service was taken care of quickly I was pleased with the service and professionalism of the team care of quickly I was pleased with the service and professionalism of the team More

by MARCIACOOPER238

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Taylor Johnson

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Jan 15, 2026 -

Executive Kia responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Carl Maratta Service Manager

January 12, 2026

Dealership Rating

Employee Rating

This dealership has always been courteous, professional & friendly. Good communication is important as I always have questions to weigh the service options and I feel they're honest and provide solid details friendly. Good communication is important as I always have questions to weigh the service options and I feel they're honest and provide solid details. More

by CRAUBE

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Taylor Johnson

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Jan 12, 2026 -

Executive Kia responded

Thanks for sharing your thoughts about your experience with Executive Kia. We appreciate your business and hope to see you again soon! Carl Maratta Service Manager

January 10, 2026

Dealership Rating

Employee Rating

Work done in a timely fashion. Good communication. No issues New drive in intake is an improvement over the old way Good communication. No issues New drive in intake is an improvement over the old way More

by flmngo

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Taylor Johnson

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Jan 11, 2026 -

Executive Kia responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Kia! Carl Maratta Service Manager

January 06, 2026

Dealership Rating

Employee Rating

Service was great. The waiting area was awesome Taylor kept us well informed and updated The waiting area was awesome Taylor kept us well informed and updated More

by FRANMANS

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Taylor Johnson

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Jan 06, 2026 -

Executive Kia responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Carl Maratta Service Manager

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