Good experience Always a good experience Good experience
good oil change Good experience good oil change
good oil change Good experience good oil change
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by ROMAINEDRC
Verified Customer
Verified Customer
Other Employees Tagged:
Taylor Johnson
Mar 24, 2026 -
Executive Kia responded
Thanks for the 5-star review and for trusting us with your Kia Sorento’s oil change. We’ll share your feedback with Taylor and the service team.
Carl Maratta
Service Manager
Vehicle was done when I requested.
No complaints. Taylor kept me informed on status of my vehicle
No complaints. Taylor kept me informed on status of my vehicle
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by Sandstrom566
Verified Customer
Verified Customer
Service Price Transparency
Mar 23, 2026 -
Executive Kia responded
Thank you for the five-star rating. We’re glad your Kia Optima was ready as scheduled and that Taylor kept you informed throughout the process. We appreciate your feedback and look forward to serving you again.
Carl Maratta
Service Manager
We Love the service department, Rick and Taylor are the
best. Dependable, consistent and thorough.
best. Dependable, consistent and thorough.
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by calynskey
Verified Customer
Verified Customer
Service Price Transparency
Mar 19, 2026 -
Executive Kia responded
Thank you for recognizing our service department and the work Rick and Taylor provided. It’s great to know their dependable, consistent, and thorough approach kept your Kia Niro running smoothly.
Carl Maratta
Service Manager
They were kind and pleasant.
And the service was fast. And they even gave me a free car wash coupon
And the service was fast. And they even gave me a free car wash coupon
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by CHANGLEE7431
Verified Customer
Verified Customer
Service Price Transparency
Mar 17, 2026 -
Executive Kia responded
Thank you for sharing your experience. We’re glad our team provided prompt and pleasant service on your Kia Niro EV and that you enjoyed the complimentary car wash voucher. Please let us know if we can assist you again.
Carl Maratta
Service Manager
From making the initial service appointment to checking
out with my car, everyone was professional, polite, accommodating, and knowledgeable. The facility itself is bright, clean and offers every amenity f
out with my car, everyone was professional, polite, accommodating, and knowledgeable. The facility itself is bright, clean and offers every amenity for those who wait for their car.
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by MARTHAPERROTTI
Verified Customer
Verified Customer
Mar 13, 2026 -
Executive Kia responded
It’s wonderful to hear that our team guided you smoothly from your service appointment through check-out. We’re glad the bright, clean facility and available amenities made your wait enjoyable. Thank you for trusting us with your Kia Forte.
Carl Maratta
Service Manager
Clean, easy to get an appointment.
Always letting me know what work is being done on my car. This appointment I asked for a ride to go shopping and they arranged for me to be dropped o
Always letting me know what work is being done on my car. This appointment I asked for a ride to go shopping and they arranged for me to be dropped off and picked at a local department store.
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by kahansen2327
Verified Customer
Verified Customer
Service Price Transparency
Feb 19, 2026 -
Executive Kia responded
Thank you for sharing your five-star experience. We’re glad scheduling was easy for your Kia service, you received clear updates, and Taylor arranged the ride so you could shop. Let us know if we can help again.
Carl Maratta
Service Manager
Courteous and efficient Taken on time, informed and
updated us on progress Thank you for taking such good care of us
updated us on progress Thank you for taking such good care of us
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by VAMCD5755
Verified Customer
Verified Customer
Other Employees Tagged:
Taylor Johnson
Feb 09, 2026 -
Executive Kia responded
It’s great to hear our team was on time and kept you updated. Taylor is glad you felt well cared for during your visit. Thank you for trusting us with your Kia.
Accommodating Kept me informed Resolved any concerns that
came up Taylor was a pleasure to talk too.
came up Taylor was a pleasure to talk too.
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by BRENDA.BROWN
Verified Customer
Verified Customer
Other Employees Tagged:
Taylor Johnson
Feb 04, 2026 -
Executive Kia responded
It’s great to hear we accommodated you, kept you informed, and resolved every concern during your Kia Sorento service. Taylor enjoyed working with you throughout the process. Thank you for trusting us, and we look forward to assisting you again.
Loved the new place Loved the easy in and out of the
service, appreciated the drive to and from work, tires look great
service, appreciated the drive to and from work, tires look great
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by Frank
Verified Customer
Verified Customer
Other Employees Tagged:
Taylor Johnson
Jan 16, 2026 -
Executive Kia responded
Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.
Carl Maratta
Service Manager
Car was bought in for an oil change service was taken
care of quickly I was pleased with the service and professionalism of the team
care of quickly I was pleased with the service and professionalism of the team
More
by MARCIACOOPER238
Verified Customer
Verified Customer
Other Employees Tagged:
Taylor Johnson
Jan 15, 2026 -
Executive Kia responded
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!
Carl Maratta
Service Manager
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