Taylor Johnson
Taylor Johnson at Executive Kia

Taylor Johnson

Service Advisor

Executive Kia

1164 North Colony Rd
Wallingford, CT 06492

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4.8
12 Reviews
4.8

12 Reviews

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12 Reviews of Taylor Johnson

August 13, 2025

Dealership Rating
Employee Rating

The service department was excellent. They had done the service in a very efficient time and manner. The service representative even took the time to look at my connection with my WiFi t More

by HONEYDE2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Katie Rice

Aug 13, 2025

Executive Kia responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Carl Maratta Service Manager

August 12, 2025

Dealership Rating
Employee Rating

The people in the Service department at Executive Kia are always a pleasure to with work! More

by NOEMAIL23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 12, 2025

Executive Kia responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Carl Maratta Service Manager

July 16, 2025

Dealership Rating
Employee Rating

Always on time, always does a fine job and very nice to work with, a real pleasure More

by Susan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 16, 2025

Executive Kia responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Carl Maratta Service Manager

July 11, 2025

Dealership Rating
Employee Rating

Both Taylor and KIA were very helpful with taking care of my family’s 22 Sorento. They kept me in the loop and helped me to make the best decisions when servicing the car. I’d definitely recommend people go More

by renaldi-dixon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Katie Rice , Dave Kovacs and Cara

Jul 11, 2025

Executive Kia responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Executive Kia. Carl Maratta Service Manager

July 10, 2025

Dealership Rating
Employee Rating

So far I've been satisfied with the work that's been done there and everyone is so nice and informative and helpful. More

by andreagay28
Recommend Dealer
Yes

Other Employees Tagged: Taylor Johnson

Jul 10, 2025

Executive Kia responded

Thank you for choosing Executive Kia. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Carl Maratta Service Manager

July 02, 2025

Dealership Rating
Employee Rating

Pleasant customer service. Wait times are reasonable. Always get videos before service starts , but don’t get them after. Videos don’t always show up close detail. Which when t More

by sruiz334
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 03, 2025

Executive Kia responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Carl Maratta Service Manager

June 25, 2025

Dealership Rating
Employee Rating

The communication from Taylor was great. They did a good job turning around a bad situation. More

by BRIANJASON10
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Jun 25, 2025

Executive Kia responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Executive Kia, we look forward to having you as a valued customer for many years to come! Carl Maratta Service Manager

June 10, 2025

Dealership Rating
Employee Rating

Executive Kia service department is the best I have worked with. They are honest, friendly and very helpful. More

by Jwooding
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 10, 2025

Executive Kia responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Carl Maratta Service Manager

June 09, 2025

Dealership Rating
Employee Rating

This is the best dealer in the state for service and purchasing. They always make you feel valued. More

by BFRIES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 09, 2025

Executive Kia responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Executive Kia. Carl Maratta Service Manager

June 06, 2025

Dealership Rating
Employee Rating

They took care of the car in a friendly and efficient way. Always a positive experience! More

by SECH55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Parbhunath, Katie Rice, Dan Raucci , Harrison Stone

Jun 06, 2025

Executive Kia responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Executive Kia. We look forward to having you as one of our valued customers for many more years to come! Carl Maratta Service Manager

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