Issue was resolved, service didn't take too long I'm
grateful to no longer have the issue with my car and to know what was causing the problem
grateful to no longer have the issue with my car and to know what was causing the problem
More
by rarianna7911
Verified Customer
Verified Customer
Other Employees Tagged:
Taylor Johnson
Apr 06, 2026 -
Executive Kia responded
Thank you for sharing your experience. We’re glad the issue with your Kia Forte was resolved quickly and that our team identified the cause. Taylor is here if you have any follow-up questions.
Carl Maratta
Service Manager
Issue was resolved, service didn't take too long I'm
grateful to no longer have the issue with my car and to know what was causing the problem
grateful to no longer have the issue with my car and to know what was causing the problem
More
by rarianna7911
Verified Customer
Verified Customer
Other Employees Tagged:
Taylor Johnson
Apr 06, 2026 -
Executive Kia responded
It’s great to hear that Taylor and our team resolved your Kia Forte’s issue quickly and explained what was causing the problem. Thank you for sharing your experience, and we look forward to assisting you at your next service visit.
Carl Maratta
Service Manager
Taylor Johnson made my trip to kea exceptional, thank you
for a great experience Taylor 😊
for a great experience Taylor 😊
More
by Happy camper
Verified Customer
Verified Customer
Service Price Transparency
Apr 01, 2026 -
Executive Kia responded
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!
Carl Maratta
Service Manager
Good experience Always a good experience Good experience
good oil change Good experience good oil change
good oil change Good experience good oil change
More
by ROMAINEDRC
Verified Customer
Verified Customer
Other Employees Tagged:
Taylor Johnson
Mar 24, 2026 -
Executive Kia responded
Thanks for the 5-star review and for trusting us with your Kia Sorento’s oil change. We’ll share your feedback with Taylor and the service team.
Carl Maratta
Service Manager
Vehicle was done when I requested.
No complaints. Taylor kept me informed on status of my vehicle
No complaints. Taylor kept me informed on status of my vehicle
More
by Sandstrom566
Verified Customer
Verified Customer
Service Price Transparency
Mar 23, 2026 -
Executive Kia responded
Thank you for the five-star rating. We’re glad your Kia Optima was ready as scheduled and that Taylor kept you informed throughout the process. We appreciate your feedback and look forward to serving you again.
Carl Maratta
Service Manager
We Love the service department, Rick and Taylor are the
best. Dependable, consistent and thorough.
best. Dependable, consistent and thorough.
More
by calynskey
Verified Customer
Verified Customer
Service Price Transparency
Mar 19, 2026 -
Executive Kia responded
Thank you for recognizing our service department and the work Rick and Taylor provided. It’s great to know their dependable, consistent, and thorough approach kept your Kia Niro running smoothly.
Carl Maratta
Service Manager
They were kind and pleasant.
And the service was fast. And they even gave me a free car wash coupon
And the service was fast. And they even gave me a free car wash coupon
More
by CHANGLEE7431
Verified Customer
Verified Customer
Service Price Transparency
Mar 17, 2026 -
Executive Kia responded
Thank you for sharing your experience. We’re glad our team provided prompt and pleasant service on your Kia Niro EV and that you enjoyed the complimentary car wash voucher. Please let us know if we can assist you again.
Carl Maratta
Service Manager
From making the initial service appointment to checking
out with my car, everyone was professional, polite, accommodating, and knowledgeable. The facility itself is bright, clean and offers every amenity f
out with my car, everyone was professional, polite, accommodating, and knowledgeable. The facility itself is bright, clean and offers every amenity for those who wait for their car.
More
by MARTHAPERROTTI
Verified Customer
Verified Customer
Mar 13, 2026 -
Executive Kia responded
It’s wonderful to hear that our team guided you smoothly from your service appointment through check-out. We’re glad the bright, clean facility and available amenities made your wait enjoyable. Thank you for trusting us with your Kia Forte.
Carl Maratta
Service Manager
Clean, easy to get an appointment.
Always letting me know what work is being done on my car. This appointment I asked for a ride to go shopping and they arranged for me to be dropped o
Always letting me know what work is being done on my car. This appointment I asked for a ride to go shopping and they arranged for me to be dropped off and picked at a local department store.
More
by kahansen2327
Verified Customer
Verified Customer
Service Price Transparency
Feb 19, 2026 -
Executive Kia responded
Thank you for sharing your five-star experience. We’re glad scheduling was easy for your Kia service, you received clear updates, and Taylor arranged the ride so you could shop. Let us know if we can help again.
Carl Maratta
Service Manager
Courteous and efficient Taken on time, informed and
updated us on progress Thank you for taking such good care of us
updated us on progress Thank you for taking such good care of us
More
by VAMCD5755
Verified Customer
Verified Customer
Other Employees Tagged:
Taylor Johnson
Feb 09, 2026 -
Executive Kia responded
It’s great to hear our team was on time and kept you updated. Taylor is glad you felt well cared for during your visit. Thank you for trusting us with your Kia.
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