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117 Reviews of Taylor Landry
Verified Customer
August 10, 2023
Been with this location for 20 years 0r more. Always great service. On this particular visit, Taylor Landry very helpful, very courteous. He completed the repair quicker than stated and at a l Always great service. On this particular visit, Taylor Landry very helpful, very courteous. He completed the repair quicker than stated and at a lower cost. THANKS, TAYLOR More
by NITALLOYD4
August 10, 2023
I do not know Fred Rogers. However, I am not at all happy the vehicle. I have had it in service more than I have actually driven it. I have not been told what is wrong with However, I am not at all happy the vehicle. I have had it in service more than I have actually driven it. I have not been told what is wrong with the car. Keep saying, it resets itself. More
by SMITH.DONNA77
August 07, 2023
Very disappointed and will drive to Atlanta before using this dealership again. I made an appointment for service on my truck, only for it to sit there for 3 days without being looked at. Dropped it off o this dealership again. I made an appointment for service on my truck, only for it to sit there for 3 days without being looked at. Dropped it off on a Monday morning for my scheduled appointment to not hear anything back until Wednesday. I was told it would be diagnosed twice for it to only sit there and not be diagnosed. I understand that things happen but to have an appointment and have my truck sit for 3 days is unacceptable. I did not leave my truck as a drop off to be looked at when they had a chance. I left it for a scheduled visit. I was told twice that the truck would be diagnosed the following day, after having to continuously contact the service department for updates I decided to pick my truck to take to another dealership after I was told on the third day that " we'll get it in tomorrow" and diagnose it. Would definitely not recommend this service department for anything. If you have to schedule an appointment then you should have the courtesy of standing by that commitment. More
by rmccall1975
August 05, 2023
We bought out car at Shattenkirk and have been loyal customers ever since. Great service. Very thorough. Great representation of a great brand. customers ever since. Great service. Very thorough. Great representation of a great brand. More
by IRENEM0
Other Employees Tagged: Jerry Adams, Scott Disalvo, Rick Leyva, Brian Syme, Johnny Jackson, Fred Rogers , Kara Jordan, Rocky Mahan
August 05, 2023
He took care of the oil change. However I asked him to check the front head light because Shottenkirk replaced it 2-3 months ago and now its out again. I forgot to check it before However I asked him to check the front head light because Shottenkirk replaced it 2-3 months ago and now its out again. I forgot to check it before I left so I called back and left a message with the receptionist for taylor to call me back and he didnt so I left another mess the next day and did not get return call. More
by DEB.DEPIAZZA
August 04, 2023
Very pleased with the service department. Jerry was very helpful and knowledgeable. Would definitely recommend them to others. Jerry was very helpful and knowledgeable. Would definitely recommend them to others. More
by DBSCOOTER
Other Employees Tagged: Jerry Adams, Scott Disalvo , Kara Jordan
August 03, 2023
My experience with Taylor was not pleasant. He was not responsive to my concerns with the issue I had with my truck especially after mechanic told him there was nothing wrong with my truck and He was not responsive to my concerns with the issue I had with my truck especially after mechanic told him there was nothing wrong with my truck and besides the mechanic did not even drive my truck to see if there was an issue. Two weeks later, I had to bring my truck back for the same issue and I got with Jerry Adams which took care of me. He got Will right off to look at my issue and Will got the master tech and then they both got to work trying to figure out my issue. It became obvious there was something wrong with my truck and they would need to keep it a few days to have the mechanic fix the issue. They gave me a loaner truck which I am so grateful. Jerry was great in helping me. I will not work with Taylor again. More
by DHAMBY0
Other Employees Tagged: Eddie Hefferon, Renold Bridgemohan, Jerry Adams , Will Grant
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