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117 Reviews of Taylor Landry
August 01, 2023
They were efficient and got my recall handled smoothly. I was able to pick up my car within a few hours. I was able to pick up my car within a few hours. More
by SARAHBETHSCOTT.94
Verified CustomerOther Employees Tagged: Jerry Adams, Scott Disalvo, Rick Leyva, Brian Syme, Johnny Jackson, Fred Rogers , Kara Jordan, Rocky Mahan
July 31, 2023
I took my truck to the Ford dealership in Alpharetta to get repaired multiple times over the last 18 months. I brought it to Taylor at Shottenkirk Ford. Taylor and the guys got my truck fixed in a couple d get repaired multiple times over the last 18 months. I brought it to Taylor at Shottenkirk Ford. Taylor and the guys got my truck fixed in a couple days. This is the only dealership I will go back to. More
by BEARON_LILES
July 30, 2023
Made buying as easy as possible, listened to what was needed and worked with us to make it happen. We are very happy with our purchase and the excellent service we had. We have recommended this dealershi needed and worked with us to make it happen. We are very happy with our purchase and the excellent service we had. We have recommended this dealership to others. After 2 weeks our vehicle is in service with crankshaft issues. Can’t tell me how long this is going to take. Buyers beware of this dealership and WHAT they say is not honest nor will ANYONE returns calls. They ignore you once you sign and lie to get you to buy. Go elsewhere. More
by MARYSUSBELL
Other Employees Tagged: Sang Kim , Rick Biles, Sayed Hassan, Kara Jordan, Will in service
July 26, 2023
Kara was great as usual, Taylor was also super helpful. Brian and his guys in quick lane were quick and effeciant. Brian and his guys in quick lane were quick and effeciant. More
by Will
Other Employees Tagged: Renold Bridgemohan, Jerry Adams , Kara Jordan
July 25, 2023
It was a wonderful experience. Everyone was very nice and helpful. We will be back Everyone was very nice and helpful. We will be back More
by AVAUGHAN1122
Other Employees Tagged: Jerry Adams, Scott Disalvo , Kara Jordan, Rocky Mahan
July 24, 2023
Wonderful and professional service. My vehicle was ready when expected. The service advisor was helpful when asked about my upcoming 30k miles service. My vehicle was ready when expected. The service advisor was helpful when asked about my upcoming 30k miles service. More
by CLHARDEN5
Other Employees Tagged: Fred Rogers
July 23, 2023
Scheduled for Ford recall on police explorer. I went over what the recall was about and how the rear end needed to be dropped. It was a min 8 hr service according to ford bulletin. T I went over what the recall was about and how the rear end needed to be dropped. It was a min 8 hr service according to ford bulletin. They had the car for 8 hrs and tried to perform the civilian explorer recall. It seems to me to be clearly incompetent to try that. The bulletin says the civil procedure doesn’t work on the police model. The car has decals, light bar and other things a competent person would know is a police car. This was clearly unacceptable performance from a large ford dealership. After I had to call to check on the status, I was told it would be read at 5pm and recall was completed. I received a call from the manager 15 min later telling me the recall was not done and what they attempted to do. He blame Taylor with this mistake and Taylor was off. I don’t think it’s Taylor’s fault as the mechanic should have know what procedure to perform. Needless to say this has lost the follow up vehicle which would have been taken to this dealership. Very dissatisfied customer More
by jeturner0
July 22, 2023
Always up front, reliable, honest dependable service. Taylor and Jerry are wonderful to work with. My 2012 Edge is in great hands! Taylor and Jerry are wonderful to work with. My 2012 Edge is in great hands! More
by ALLEGHANY.MIMI
Other Employees Tagged: Jerry Adams
July 17, 2023
Really the first time since Merideth 2017 that I felt like the service advisor got it right the first time! Took care of the tire rotation at the right charge, no issues like before where I’m randomly c like the service advisor got it right the first time! Took care of the tire rotation at the right charge, no issues like before where I’m randomly charged for things. I do hope you keep this employee on staff. More
by BRENDA.CODY54
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