Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Taylor McCarroll
Taylor McCarroll at 94 Nissan of South Holland

Taylor McCarroll | Page 10

Customer Service Consultant

94 Nissan of South Holland

16269 Van Dam Rd
South Holland, IL 60473

Contact Me
4.7
160 Reviews

Dealership Experience

5 yrs, 1 mo

Industry Experience

5 yrs, 1 mo

Specialties & Trainings

TIRES

RECALLS

View more specialties & trainings
4.7

160 Reviews

Write a Review

160 Reviews of Taylor McCarroll

November 15, 2023

Dealership Rating
Employee Rating

Nassian is one of the best dealer ship there is and the staff is great More

by ssharon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jacquelyn Vaughn

Report | Print
Nov 17, 2023

94 Nissan of South Holland responded

Ssharon, your wonderful feedback and rating mean a lot to us. We hope to be of service to you again in the future. Until the next time we meet, take care! Matt Sappenfield Owner Loyalty Manager

November 09, 2023

Dealership Rating
Employee Rating

They have not contact me conceaning my issues and or problems I have had with them!!!! More

by dionhawkins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Tyler Roberson

Report | Print
Nov 11, 2023

94 Nissan of South Holland responded

We are disappointed to hear that you did not have a more positive experience with us at Nissan Of South Holland. Falling short of meeting your expectations is not to the standards we strive to achieve, and we humbly ask for the opportunity to make this right. Thank you for providing this information so we can improve upon our services. We hope to hear from you soon. Matt Sappenfield Owner Loyalty Manager

Nov 11, 2023

dionhawkins responded

What are you all offering???

November 07, 2023

Dealership Rating
Employee Rating

I had work done on my truck and now I needs to bring it back cause the mechanic didn’t reset my sensors on my truck. More

by jeffersonemma
Recommend Dealer
No

Other Employees Tagged: Derryl Reese, Tyler Roberson

Report | Print
Nov 09, 2023

94 Nissan of South Holland responded

Emma, we regret to hear that your experience with us was not a more positive one. Thank you for letting us know. We will be looking at setting sensors more carefully before having customers leave. Your input helps us improve. We hope you give us a second chance. Matt Sappenfield Owner Loyalty Manager

November 01, 2023

Dealership Rating
Employee Rating

I came here because you in and out and they always informed you of what needs to be done with your vehicle based on miles. More

by Krheams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Torrey Hall, Chris Koehler, Jasmine McCarroll , Jared Carter

Report | Print
Nov 04, 2023

94 Nissan of South Holland responded

Krheams, thanks for your praise and kind comments about our team. We hope to be of service to you again in the future. Take care! Matt Sappenfield Owner Loyalty Manager

October 29, 2023

Dealership Rating
Employee Rating

Great dealership great people that work there also the work performed I'd recommend nissan of southholland every time. More

by Southholland05@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jared Carter

Report | Print
Nov 01, 2023

94 Nissan of South Holland responded

Thank you for taking the time to leave a review for us at Nissan Of South Holland. We're happy we could meet your expectations! Thanks again for the recommendation, and have an amazing day! Matt Sappenfield Owner Loyalty Manager

October 20, 2023

Dealership Rating
Employee Rating

Customer Service was unexceptionable and was not on a professional level to even receive an good review that matches your outrageous prices! More

by dionhawkins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Tyler Roberson

Report | Print
Oct 26, 2023

94 Nissan of South Holland responded

It's upsetting to hear that you did not receive the top-notch service we strive to provide. It is discouraging to learn of your experience with us. Your feedback helps us improve and we would like to learn more about how we can make this better. Hopefully you can give us another chance to turn it around. Thank you. Matt Sappenfield Owner Loyalty Manager

Oct 26, 2023

dionhawkins responded

I purchased this car from your dealership and if I can get the service and part that is needed (Mass Airflow Sensor) now for this car at discounted price for the time that was wasted at your facility for my car will greatly be warranted!

October 20, 2023

Dealership Rating
Employee Rating

Great sales staff. Fast service with the service department . Convenient hours happy to see Saturday hours More

by jj4334
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Oct 26, 2023

94 Nissan of South Holland responded

We are very happy to have provided you with such a positive experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Nissan Of South Holland! Have a great day! Matt Sappenfield Owner Loyalty Manager

October 16, 2023

Dealership Rating
Employee Rating

Came in for a oil change got there at 8:30am did not get out until 12:30 extremely to long for that type of service More

by sdtdancers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Oct 26, 2023

94 Nissan of South Holland responded

We regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Next time you come in your tire rotation and engine air filter are on us. We will make sure we do not take as long as we did last time. We value you as our loyal customer and would not like to loose you. Hope to see you soon! Matt Sappenfield Owner Loyalty Manager.

Oct 26, 2023

sdtdancers responded

I appreciate the offer I hold you too that service. Thanks for responding to my concerns.

October 13, 2023

Dealership Rating
Employee Rating

Rattling when cold is puzzling, let them hear it. Still happening hope it’s solved More

by Stormy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jasmine McCarroll

Report | Print
Oct 13, 2023

Stormy responded

Rattling when starting because engine is cold

September 30, 2023

Dealership Rating
Employee Rating

Taylor was outstanding she really helped me in time of need. I will be a returning customer:))) More

by robinson_kenesha76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Oct 04, 2023

94 Nissan of South Holland responded

We're happy you found our staff to be so supportive during your experience here at Nissan Of South Holland. We are always here ti help. If you have any questions or concerns please let us know. Have a great rest of your day! Matt Sappenfield Owner Loyalty Manager

1
...
9
10
11
...
16

Dealership Inventory (193 Vehicles)

new 2026 Nissan Sentra car, priced at $29,345
2026 Nissan Sentra
new
Atlantic Gray M exterior
CVT
Front-wheel Drive
$29,345
View Details
new 2026 Nissan Kicks car, priced at $28,044
2026 Nissan Kicks
new
Scarlet Ember T exterior
CVT
All-wheel Drive
$28,044
View Details
new 2026 Nissan Kicks car, priced at $27,596
2026 Nissan Kicks
new
Super Black exterior
CVT
All-wheel Drive
$27,596
View Details
used 2025 Nissan Versa car, priced at $19,459
2025 Nissan Versa
used
Gun Metallic exterior
CVT
Front-wheel Drive
$19,459
View Details
new 2026 Nissan Rogue car, priced at $28,101
2026 Nissan Rogue
new
Black exterior
CVT
Front-wheel Drive
$28,101
View Details
new 2026 Nissan Sentra car, priced at $23,394
2026 Nissan Sentra
new
Cloud White exterior
CVT
Front-wheel Drive
$23,394
View Details
View All Inventory