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Taylor McCarroll
Taylor McCarroll at 94 Nissan of South Holland

Taylor McCarroll | Page 3

Customer Service Consultant

94 Nissan of South Holland

16269 Van Dam Rd
South Holland, IL 60473

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4.7
160 Reviews

Dealership Experience

5 yrs, 3 mos

Industry Experience

5 yrs, 3 mos

Specialties & Trainings

TIRES

RECALLS

View more specialties & trainings
4.7

160 Reviews

Write a Review

160 Reviews of Taylor McCarroll

March 24, 2025

Dealership Rating
Employee Rating

It's helpful and efficient. So far nothing but good experiences with the service staff. More

by lesliemgdurr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Derryl Reese, Chris Koehler, Tyler Roberson, Jasmine McCarroll , Torrey Hall

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May 15, 2025

94 Nissan of South Holland responded

Thank you for the great feedback! 😊 We're so glad to hear you've had helpful and efficient experiences with our service staff—that's exactly what we aim for every time! 🚗✨ We truly appreciate your continued trust in 94 Nissan of South Holland and look forward to serving you again. Regards, Liz Sappenfield 94 Nissan of South Holland liz@94nissan.com

March 22, 2025

Dealership Rating
Employee Rating

My problem was not resolved at this dealership and I had to do business with a more reliable company More

by CANADAII
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Derryl Reese , Torrey Hall

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May 15, 2025

94 Nissan of South Holland responded

I'm truly sorry to hear that your issue wasn’t resolved during your visit with us. 😞 That’s not the experience we want our customers to have, and I apologize for the frustration and inconvenience it caused. We value every opportunity to learn and improve, and I’d appreciate the chance to understand more about what went wrong. Please feel free to contact me directly at liz@94nissan.com so we can address your concerns and work toward a resolution, even if your business has already gone elsewhere. Your feedback matters. Regards, Liz Sappenfield 94 Nissan of South Holland liz@94nissan.com

February 11, 2025

Dealership Rating
Employee Rating

Great communication with claims department and good Timing for the mechanics to get my car back to me. Great service More

by robertsmith41321
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Torrey Hall, Jose Lopez

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January 17, 2025

Dealership Rating
Employee Rating

She listened to my worry as many times as I brought my car in to get fixed and she had it done quickly. She was great! More

by N2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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January 15, 2025

Dealership Rating
Employee Rating

Well Taylor is very nice customer service they also help me with courtesy car which was very helpful More

by Ljordan2360
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Torrey Hall

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January 01, 2025

Dealership Rating
Employee Rating

94 Nissan fixed my car in a timely manner! They have a nice work space, if you have work to do while you wait. The customer service was top tier! 94 Nissan is where I will be going for my ca More

by TIJUANA_SPENCER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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December 30, 2024

Dealership Rating
Employee Rating

Good people. Very helpful. Gets you in and out in a good time. Great attitude. More

by ryan.mack59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Derryl Reese

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December 19, 2024

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Employee Rating

Always have a great experience wherever I have to go into the dealership. Everyone is always nice and friendly and always helpful More

by TIEARA.WILSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Torrey Hall

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Dec 29, 2024

94 Nissan of South Holland responded

Hello Tiera, Thank you for your kind words! We’re so glad to hear you consistently have a great experience with our team. Your satisfaction means the world to us, and we look forward to serving you again! Regards, Liz Sappenfield

December 03, 2024

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Employee Rating

Awesome service! They are focused on the getting the work done in a reasonable time. More

by kiddtlt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kelvin Oladiji, Derryl Reese, Chris Koehler, Jasmine McCarroll , Torrey Hall, Matt Sappenfield, Jacquelyn Vaughn

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Dec 17, 2024

94 Nissan of South Holland responded

Thank you for your wonderful feedback! We’re thrilled to hear you appreciated our efficient and focused service. We look forward to serving you again! Regards, Liz

November 25, 2024

Dealership Rating
Employee Rating

Way better than I have gone to 8 years ago They have changed tremendously for the best very supreme service More

by C.Davies
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 17, 2024

94 Nissan of South Holland responded

C.davies, thank you for sharing your positive experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Nissan Of South Holland! Regards, Liz

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