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Taylor McCarroll
Taylor McCarroll at 94 Nissan of South Holland
Refer Me

Taylor McCarroll | Page 3

Express Service Consultant

94 Nissan of South Holland

16269 Van Dam Rd
South Holland, IL 60473

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4.6
106 Reviews

Dealership Experience

3 yrs, 2 mos

Industry Experience

3 yrs, 2 mos

Languages Spoken

English English

4.6

106 Reviews

Write a Review

106 Reviews of Taylor McCarroll

January 18, 2024

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Employee Rating

It is always a good experience. The team is very nice and accommodating. Thank you More

by chanelay38
Recommend Dealer
Yes

Other Employees Tagged: Taylor McCarroll

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Jan 20, 2024

94 Nissan of South Holland responded

Thank you so much for your positive comments about Nissan Of South Holland! Please don't hesitate to reach out to us if there's anything more we can do! Matt Sappenfield Owner Loyalty Manager

January 18, 2024

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Employee Rating

They were very nice friendly and accommodating They kept me informed regarding my vehicle along with the warranty company. More

by Pastorthandy
Recommend Dealer
Yes

Other Employees Tagged: Taylor McCarroll

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Jan 20, 2024

94 Nissan of South Holland responded

We are very happy to have provided you with such a positive experience! We sincerely thank you for the positive review, and look forward to seeing you again soon! Matt Sappenfield Owner Loyalty Manager

January 18, 2024

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I came in for an oil change just last thus week i noticed the smell of antifreeze and got the car in on tuesday and they discovered my radiator had cracked More

by Mr butler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Torrey Hall, Tyler Roberson, Jacquelyn Vaughn

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Jan 20, 2024

94 Nissan of South Holland responded

Hi Mr Butler! We're so happy we were able to help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Matt Sappenfield Owner Loyalty Manager

January 17, 2024

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It was just ok. .. appt times should be honored instead of 1st come, 1st serve... makes setting an appointment seem unnecessary if your just going to take who comes 1 More

by Lwoods1281
Recommend Dealer
Yes

Other Employees Tagged: Taylor McCarroll

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Jan 18, 2024

94 Nissan of South Holland responded

We appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feedback. We will go over with our service team about appointments and walk ins making sure which car should go first. We hope you give us a second chance to improve. Take care! Matt Sappenfield Owner Loyalty Manager

January 17, 2024

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Employee Rating

I came in for oil change left out something wrong with my tire. I had to leave it for 2 1/2 More

by evelynbruce54
Recommend Dealer
No

Other Employees Tagged: Taylor McCarroll

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Jan 19, 2024

94 Nissan of South Holland responded

Hi Evelyn, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. Your next oil change and tire rotation are on us. We apologize this happened and hopefully you will give us a second chance. We would not want to see you go as one of our loyal customers. Hope to see you soon. Take care! Matt Sappenfield Owner Loyalty Manager

January 15, 2024

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They didn't want to honor the warranty for the weatherstrip for the driver side front window so I had to call back to the dealership ,that was the only problem. More

by Steppin2damusic
Recommend Dealer
Yes

Other Employees Tagged: Taylor McCarroll

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Jan 17, 2024

94 Nissan of South Holland responded

Thank you for letting us know about your recent visit to Nissan Of South Holland. We will use your review as an example to make sure that doesn't happen again. Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care. Matt Sappenfield Owner Loyalty Manager

January 15, 2024

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Employee Rating

Fast , professional Fast professional and finished when promised, the only issue was leaving plastic on seats and steering wheel More

by GGreer1033
Recommend Dealer
Yes

Other Employees Tagged: Taylor McCarroll

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Jan 17, 2024

94 Nissan of South Holland responded

Reviews like this give us motivation and help us ensure we provide high-quality care. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care! Matt Sappenfield Owner Loyalty Manager

January 15, 2024

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Employee Rating

Taylor went above her job to answer questions regarding my door and its function. Thank you Taylor your Amazing and I Appreciate your Service. More

by mydumplings06
Recommend Dealer
Yes

Other Employees Tagged: Taylor McCarroll

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Jan 17, 2024

94 Nissan of South Holland responded

We're so glad that we were able to go above and beyond your expectations! If you have any further questions, please give us a call. We're always happy to help! Matt Sappenfield Owner Loyalty Manager

December 11, 2023

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Employee Rating

They didn't put our glove compartment box back properly. We're missing our pineapple novelty that was hanging on our mirror. Made a complete mess of our truck. More

by marilynabraham01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Dec 13, 2023

94 Nissan of South Holland responded

Hi Marilyn, we regret your most recent visit with us was not up to the standards we strive for. We will make sure our technicians keep the inside of your vehicle the same as you left it with us. Next time you stop in we will give you a free carwash inside and out. We hope you stay with us and give us another chance. Take care! Matt Sappenfield Owner Loyalty Manager

December 11, 2023

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Employee Rating

Great I had a wonderful experience at 94 Nissan. Great people to work with. Love it More

by GARLANDLAKISSA
Recommend Dealer
Yes

Other Employees Tagged: Taylor McCarroll

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Dec 13, 2023

94 Nissan of South Holland responded

Garland, thank you so much for the positive review! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Matt Sappenfield Owner Loyalty Manager

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