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Taylor Stump
Taylor Stump at Priority Honda Roanoke
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Taylor Stump | Page 6

Honda Certified Service Advisor

Priority Honda Roanoke

3311 Peters Creek Road
Roanoke, VA 24019

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4.8
95 Reviews

Dealership Experience

2 yrs, 10 mos

Industry Experience

2 yrs, 10 mos

Languages Spoken

English English

4.8

95 Reviews

Write a Review

95 Reviews of Taylor Stump

May 16, 2024

Dealership Rating
Employee Rating

Very professional about there job Just kind and courteous about the business. It was a pleasure working with them More

by Smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Rollins, Adam Garst, Jerome Mosser, Jennifer Tucker, Brian Brantley

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May 19, 2024

Priority Honda Roanoke responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Priority Honda Roanoke. Best Regards, Neal Young NealYoung@lithia.com

May 15, 2024

Dealership Rating
Employee Rating

The staff were very friendly and courteous. They kept us updated of the progress. The waiting area was comfortable. More

by DPATSEL
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
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May 15, 2024

Priority Honda Roanoke responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Neal Young NealYoung@lithia.com

May 14, 2024

Dealership Rating
Employee Rating

Very helpful when scheduling your appointment and getting your work done in a very timely manner. More

by willielaprade
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
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May 15, 2024

Priority Honda Roanoke responded

Thanks for sharing about your experience with Priority Honda Roanoke. We appreciate your business, Willie, and hope to see you again soon! Best Regards, Neal Young NealYoung@lithia.com

May 11, 2024

Dealership Rating
Employee Rating

The place is clean and nice. Staff are accommodating to their customers. They will explain everything to you on what will be done to the car before and after. Very good service More

by glaisajoy.cabigon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Rollins, Adam Garst, Jerome Mosser, Jennifer Tucker, Brian Brantley

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May 12, 2024

Priority Honda Roanoke responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Neal Young NealYoung@lithia.com

May 10, 2024

Dealership Rating
Employee Rating

They were accurate and honest. They were a pleasure to deal with.i like them. More

by DEWAYNEHACKER69
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Michael Rollins, Adam Garst, Jerome Mosser, Jennifer Tucker, Brian Brantley

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May 11, 2024

Priority Honda Roanoke responded

DeWayne, Thank you for your very kind review. We strive to ensure that all of our customers leave happy, and it's great to hear about your excellent experience here at Priority Honda Roanoke. Best Regards, Neal Young NealYoung@lithia.com

May 10, 2024

Dealership Rating
Employee Rating

They seem to change the rules as they go you think you have bought one service and not exactly what I understood More

by botetoutdodgers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Brian Brantley

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May 11, 2024

Priority Honda Roanoke responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Best Regards, Neal Young NealYoung@lithia.com

May 10, 2024

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Employee Rating

Always wonderful customer service, always listening to the customers needs One day I’ll be upgrading to a suv More

by SHAY_SANDERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Rollins, Adam Garst, Jerome Mosser, Jennifer Tucker, Brian Brantley

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May 11, 2024

Priority Honda Roanoke responded

Shay, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Priority Honda Roanoke! Best Regards, Neal Young NealYoung@lithia.com

May 07, 2024

Dealership Rating
Employee Rating

Outstanding service representative. Quick efficient service. Good lounge. Very much Look forward to my next appointment More

by J23P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 07, 2024

Priority Honda Roanoke responded

We are very happy to have provided you with such a positive experience! Taylor and our team sincerely value your business and look forward to your next visit. Best Regards, Neal Young NealYoung@lithia.com

May 07, 2024

Dealership Rating
Employee Rating

I found the dealership to be very professional and was very pleased with the quality of my service. More

by deborahfoley61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
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May 07, 2024

Priority Honda Roanoke responded

Thank you so much for your kind words, Deborah, and for taking the time to leave us this wonderful feedback! Best Regards, Neal Young NealYoung@lithia.com

May 07, 2024

Dealership Rating
Employee Rating

The employees are professional and treat me with kindness and understanding. They are a pleasure to deal with. More

by SMKRDH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Rollins, Adam Garst, Jerome Mosser, Jennifer Tucker, Brian Brantley

Helpful
Report | Print
May 07, 2024

Priority Honda Roanoke responded

Thank you for choosing Priority Honda Roanoke. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Regards, Neal Young NealYoung@lithia.com

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