Taylor Sumser | Page 2

Taylor was excellent! He was great, patient, and kind. I would definitely recommend this particular Kia service to everyone! Thank you Taylor. He was great, patient, and kind. I would definitely recommend this particular Kia service to everyone! Thank you Taylor. More

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Kia Bridgewater and Taylor consistently provide excellent service whenever I bring my car in. Whether I choose to wait in their comfortable waiting area or need other accommodations while my vehicle is being service whenever I bring my car in. Whether I choose to wait in their comfortable waiting area or need other accommodations while my vehicle is being serviced, Taylor and his team always takes great care of me. I always feel confident that they have accurately diagnosed and resolved any issues before I drive off their lot. I highly recommend them! More

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The staff is friendly but it’s very disappointing to go in and get a lot of service done on your car and not one mention of applying an available coupon(s) to help the customer save money or to help offset in and get a lot of service done on your car and not one mention of applying an available coupon(s) to help the customer save money or to help offset the 3% credit card fee they pass along to their customers. Who carries that kind of cash around? Most people do not. I found out after my visit and accidentally that there were coupons they could’ve applied. But not one mention of it. This world has become too greedy and it’s sad that if you’re a loyal customer they don’t appreciate your loyalty to them. It’s disappointing. Im loyal to a business until I see they aren’t loyal to me and continue squeezing money wherever they can when times are tough. I don’t know if the service department gets a kickback on services they sell but that seems like a shady practice if so. If I don’t absolutely NEED something, please don’t push it. If it’s going to affect my ability to drive my car, yes, please tell me. More

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The service department is amazing. I everyone is super helpful. Car is running perfectly now I everyone is super helpful. Car is running perfectly now More

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Great experience with Crystal and Taylor. Been going here for years. Always a pleasure doing business with them. Been going here for years. Always a pleasure doing business with them. More

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The service area at this dealer is exceptional. Whatever type of problem I had it was handled very quickly and efficiently . That’s why I like going there for service. Whatever type of problem I had it was handled very quickly and efficiently . That’s why I like going there for service. More

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Everyone was professional and efficient. Service was performed in a timely manner. Waiting area was pleasant and comfortable. Great job by all. Service was performed in a timely manner. Waiting area was pleasant and comfortable. Great job by all. More

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Bridgewater Kia staff members are very accommodating, professional, personable, polite, and welcoming. Let’s just say that if I got my last car from here (as opposed to Gateway), I’d still have it. They professional, personable, polite, and welcoming. Let’s just say that if I got my last car from here (as opposed to Gateway), I’d still have it. They are thorough with their services and straight forward. You can definitely feel confident that they’re being honest and fair. More

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Very professional and always courteous. The service is fast and you can wait comfortably in the waiting area. Also they will do a shuttle to the nearest mall, good option to wait. Will br The service is fast and you can wait comfortably in the waiting area. Also they will do a shuttle to the nearest mall, good option to wait. Will bring my car back. More

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Helpful and friendly with quick service, just remember to pay with cash or debit card to avoid extra fees pay with cash or debit card to avoid extra fees More

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