Taylor Sumser
Taylor Sumser at Bridgewater KIA

Taylor Sumser | Page 2

Service Manager

Bridgewater KIA

300 Finderne Avenue
Bridgewater, NJ 08807

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5.0
166 Reviews

Dealership Experience

6 yrs, 6 mos

Industry Experience

17 yrs, 4 mos

Languages Spoken

English English

5.0

166 Reviews

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166 Reviews of Taylor Sumser

April 23, 2026

Dealership Rating
Employee Rating

Taylor and his team are the best around been too many dealerships in New Jersey. These guys are top-notch. More

by Vincent.Zanfordino
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Nicole Lugo

Apr 24, 2026

Bridgewater KIA responded

Thank you for recognizing our team at Bridgewater Kia. We appreciate your positive feedback about your experience with us.

April 23, 2026

Dealership Rating
Employee Rating

Dealership personnel are very informative and they make you feel comfortable. Also never short of anything you need to fix or improve your vehicle More

by Lamarwilkinson15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 13, 2026

Dealership Rating
Employee Rating

Taylor was excellent! He was great, patient, and kind. I would definitely recommend this particular Kia service to everyone! Thank you Taylor. More

by TraJa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Crystal Abbott

April 05, 2026

Dealership Rating
Employee Rating

Kia Bridgewater and Taylor consistently provide excellent service whenever I bring my car in. Whether I choose to wait in their comfortable waiting area or need other accommodations while my vehicle is being More

by GMACK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

March 21, 2026

Dealership Rating
Employee Rating

The staff is friendly but it’s very disappointing to go in and get a lot of service done on your car and not one mention of applying an available coupon(s) to help the customer save money or to help offset More

by Izo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 02, 2026

Bridgewater KIA responded

Thank you for your feedback. Please feel free to reach out to us if you'd like to discuss our payment policies or coupons. We value your patronage and look forward to providing excellent service to you in the future. - Thank you, Bob Dempsey, rdempsey@bridgewaterkia.com

January 09, 2026

Dealership Rating
Employee Rating

The service department is amazing. I everyone is super helpful. Car is running perfectly now More

by brenesfrank97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 09, 2026

Bridgewater KIA responded

We're glad to hear our service team was helpful and your car is running well. Thank you for choosing Bridgewater Kia.

December 20, 2025

Dealership Rating
Employee Rating

Great experience with Crystal and Taylor. Been going here for years. Always a pleasure doing business with them. More

by CodeNeutron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Crystal Abbott

Dec 21, 2025

Bridgewater KIA responded

Thank you for your loyalty to Bridgewater Kia. We're glad to hear our team has made your experience positive. We appreciate your continued business.

December 05, 2025

Dealership Rating
Employee Rating

The service area at this dealer is exceptional. Whatever type of problem I had it was handled very quickly and efficiently . That’s why I like going there for service. More

by Franed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Crystal Abbott

Dec 05, 2025

Bridgewater KIA responded

Thank you for recognizing our service area at Bridgewater Kia. We appreciate your trust in us to handle your vehicle's needs promptly. Looking forward to assisting you again.

December 03, 2025

Dealership Rating
Employee Rating

Everyone was professional and efficient. Service was performed in a timely manner. Waiting area was pleasant and comfortable. Great job by all. More

by JSheel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bob Dempsey, Crystal Abbott, Fernando Santos , Ahmad Fazal

Dec 04, 2025

Bridgewater KIA responded

Thank you for recognizing our team's professionalism and efficiency. We're glad you found the waiting area comfortable. We appreciate your kind words about Bridgewater Kia.

November 24, 2025

Dealership Rating
Employee Rating

Bridgewater Kia staff members are very accommodating, professional, personable, polite, and welcoming. Let’s just say that if I got my last car from here (as opposed to Gateway), I’d still have it. They More

by Ronald.hutchinson773
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bob Dempsey, Crystal Abbott, Fernando Santos , Ahmad Fazal, Nicole Lugo

Nov 26, 2025

Bridgewater KIA responded

Thank you for sharing your experience with Bridgewater Kia. We appreciate your kind words about our team and service. Your confidence means a lot to us.

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