Taylor Sumser
Taylor Sumser at Bridgewater KIA
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Taylor Sumser | Page 3

Service Advisor

Bridgewater KIA

300 Finderne Avenue
Bridgewater, NJ 08807

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4.9
107 Reviews

Industry Experience

14 yrs, 11 mos

Languages Spoken

English English

4.9

107 Reviews

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107 Reviews of Taylor Sumser

November 14, 2023

Dealership Rating
Employee Rating

Always great work on my vehicle! Washes car after work is finished and guarantees their work. Very friendly people More

by Trichter67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 14, 2023

Bridgewater KIA responded

Thank you for appreciating Bridgewater Kia's service quality and car wash. We're glad that our team could accommodate you well.

November 09, 2023

Dealership Rating
Employee Rating

They were very pleasant and courteous also my car was completed in a timely manner More

by bjm517
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 09, 2023

Bridgewater KIA responded

We appreciate your note on our team's pleasantness and punctuality at Bridgewater Kia. We take pride in these aspects of our service. Thank you for choosing us for your auto needs.

October 24, 2023

Dealership Rating
Employee Rating

Wait 2 hours and forty minutes for an oil change. Had Togo inside to ask how much longer . Very unhappy. More

by Ice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Bob Dempsey , Carol Meier

Oct 24, 2023

Bridgewater KIA responded

Hello, Your satisfaction is important to us here at Bridgewater Kia, and I would like to speak with you about your wait time with our Service Department for your oil change. Will you please email me your preferred contact information so we can discuss this further? Best regards, Bob Dempsey rdempsey@bridgewaterkia.com

Oct 25, 2023

Ice responded

Are you looking to speak with me over the phone or would you like to email me?

October 02, 2023

Dealership Rating
Employee Rating

I can't say enough about Jimmy K. and Bridgewater Kia in general. This is my second Kia vehicle purchased from BW Kia and I am extremely satisfied with both of my vehicles. Jimmy is a More

by Ice man
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 03, 2023

Bridgewater KIA responded

We are so happy to learn from your perfect review that we have earned your trust as a loyal customer at Bridgewater Kia! It is a pleasure for us to know that our accommodating and pleasant Sales Team provided you with excellent care during each of your visits. We hope you are enjoying your new purchase and if we can further assist with anything, please let us know.

September 01, 2023

Dealership Rating
Employee Rating

Service was quick and easy Taylor was a pleasure to work with action of a true professional which is hard to find More

by Hawkchasefarm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 03, 2023

Bridgewater KIA responded

Hello. Each and every day, the Service Team of Bridgewater Kia strives to be efficient. Perfect reviews like yours are always the goal. Thank you for taking time out of your busy day to recognize us.

August 12, 2023

Dealership Rating
Employee Rating

Had an 11am appointment. My vehicle was on the lift at 10:55. The service manager Taylor is very efficient. The mechanic Kevin who did the work is very knowledgeable and I w More

by Patches
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bob Dempsey, Nick Charles , Carol Meier

Aug 13, 2023

Bridgewater KIA responded

Hello, thank you for your five-star review of Bridgewater Kia. We are so glad that our Service Team provided you with an efficient service experience and it would be our pleasure to assist you with anything else.

August 10, 2023

Dealership Rating
Employee Rating

Best service for every customer nice service for the customer service good thythey explain the things we need and to do More

by dinesh.ranoliya29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bob Dempsey , Carol Meier

Aug 11, 2023

Bridgewater KIA responded

Thank you for your wonderful five-star review and for making Bridgewater Kia a part of your day. We are grateful for your trust in our Service Team to provide you with the best service and we are always here to help.

July 26, 2023

Dealership Rating
Employee Rating

Thank you Taylor. Your service department was booked but you still managed to get my car serviced and ready to pick up in just a few hours. Much appreciated. THANK YOU More

by Karen V
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 26, 2023

Bridgewater KIA responded

Hello Karen, we are excited to read that our Service Team was professional and timely, ensuring you had a great experience. Thank you for your positive review and for trusting us with your vehicle. We are here if you need any further assistance here at Bridgewater Kia.

June 15, 2023

Dealership Rating
Employee Rating

Extremely curtious and helpful from the moment I drove in the parking lot and was greeted by a valet. Courtesy driver took me to the nearby mall and picked me up an hour and a half later. Great service! More

by Mluino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bob Dempsey , Carol Meier

Jun 16, 2023

Bridgewater KIA responded

Our Service Team here at Bridgewater Kia is proud to read that you had a great and courteous experience with us. Please feel free to contact us again if we can do anything else to assist you.

June 08, 2023

Dealership Rating
Employee Rating

Taylor is always responsive to all my needs with my older vehicles, I always feel comfortable bringing my vehicle there because he knows there's a certain technician I like working on my older vehicles, I ca More

by jeemjam17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bob Dempsey

Jun 08, 2023

Bridgewater KIA responded

We appreciate your five stars and input. We're glad to learn that you are consistently impressed with our Service Team and trust us with your vehicle. Thank you so much for being one of our valued guests, and we look forward to your next visit at Bridgewater Kia.

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