Taylor Voner | Page 13

Fast service turnaround I had a dying battery and although they were slammed with customers, they took me right away and managed to fit me in and get me out within the hour. I had a dying battery and although they were slammed with customers, they took me right away and managed to fit me in and get me out within the hour. I have used Falmouth Toyota service since my first toyota (1991) and have never been disappointed. More

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Consistent excellence I have purchased 4 cars from FT recently. Also have all of them serviced there. They are constantly trying to improve. Thank you for working hard I have purchased 4 cars from FT recently. Also have all of them serviced there. They are constantly trying to improve. Thank you for working hard More

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Problem with new Camry tire pressure indicator. . I had a problem with tire pressure indicator. Called them and they told me to bring it in that day. Issue was resolved, to my satisfaction, quickly & I had a problem with tire pressure indicator. Called them and they told me to bring it in that day. Issue was resolved, to my satisfaction, quickly & thoroughly, in the time it takes to drink a cup of coffee. Wouldn't think of taking it anywhere else. More

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Excellent Service Excellent service department . Fair pricing and accurate assessments of issues. Minimum wait time.The whole team gets involved to solve any difficult Excellent service department . Fair pricing and accurate assessments of issues. Minimum wait time.The whole team gets involved to solve any difficult problems. Very professional More

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Service is great Bought my 2007 Prius from Falmouth Toyota. Great car and the service has been 100% excellent. The new service area works well and is a real plus. Bought my 2007 Prius from Falmouth Toyota. Great car and the service has been 100% excellent. The new service area works well and is a real plus. More

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Always a pleasure to do business here When I had to make an emergency visit to my daughter's school (200 miles away) I was in need of a service visit. Even though they had no appointments When I had to make an emergency visit to my daughter's school (200 miles away) I was in need of a service visit. Even though they had no appointments available, Falmouth Toyota told me to come by at the end of the day and they would squeeze me in. I was so appreciative! Everyone at the dealership is so nice and also committed to doing their jobs quickly and expertly. It really is a pleasure doing business with them. More

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Wouldn't go anywhere else The service at Falmouth Toyota is always exceptional. Customer satisfaction is obviously their number one priority and shows in the way they treat th The service at Falmouth Toyota is always exceptional. Customer satisfaction is obviously their number one priority and shows in the way they treat their customers. The service is great and the waiting room is well equipped for customer comfort. I have never been less than 100% satisfied with the staff and service. I would never go anywhere else. More

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Excellent Service and New Facility My wife and I have been dealing with this dealership since moving to the Cape 17 years ago. I bought my first Toyota here and it's been all Toyota ev My wife and I have been dealing with this dealership since moving to the Cape 17 years ago. I bought my first Toyota here and it's been all Toyota ever since. But the brand is only part of the deal. The dealership is the other and in my experience this makes the difference. I've always been treated well and with respect. The service department is not only helpful but skilled. The sales department has always been most courteous and patient with me. I can't help myself but to credit Taylor Voner in service with much of my appreciation. More

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A+ Service in all Respects I usually never go to the dealership for service on my car because they can be pricey. I needed some routine maintenance on my nine year-old Highlande I usually never go to the dealership for service on my car because they can be pricey. I needed some routine maintenance on my nine year-old Highlander and found that Falmouth Toyota had the best price for the labor and parts (had to get a timing belt and water pump replaced). First of all, I went to the dealership (recently remodeled) and it was extremely clean and pleasant. The seamlessness of dropping off the car surprised me (in a positive way!) and then I even got shuttle service to work. The work was quick and I got a call later in the morning to let me know it was finished. The next day, I noticed some issues with my dummy lights coming on. I called Falmouth Toyota (assuming it had to do with the service I just had completed) and they told me to bring it in at my earliest convenience. I took it in that day and they immediately gave me a rental car (from their lot). I got a call the next day revealing the issue(s) were completely unrelated to the maintenance done. The technician, Townsend, was extremely friendly and detailed with what needed to be done. The issue required my car being in the shop for over a week, but Falmouth Toyota gladly let me keep the rental free of charge. The main thing that stuck out to me about my experience with Falmouth Toyota was how incredibly friendly EVERYONE (and I mean everyone I encountered) was. I've been living on the Cape for almost three years (originally from the southeast) and these are by far the nicest service people I have ever encountered here. They take the time to make the customer feel important and respected, they are reasonable with their prices, and they do good work. I grew up in a family that knows a lot about automobiles and I can say that I believe the mechanics at Falmouth Toyota make the grade. From now on, I think I am going to take my Highlander to their shop for anything that needs to be done and you should, too! More

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excellent service!!!! So happy with timely response to my call and excellent service I received the day before Thanksgiving. Will return happily. Will try to schedule routi So happy with timely response to my call and excellent service I received the day before Thanksgiving. Will return happily. Will try to schedule routine maintenance with Falmouth Toyota from now on More

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